READING

Starbucks Makes Barista History, Bans The Dreaded ...

Starbucks Makes Barista History, Bans The Dreaded Clopen Shift

fajr_fajr

The New York Times reports that Starbucks Coffee will change its scheduling policies, effectively putting an end to the “clopen shift” for their partners forever. This means no more 10PM closing shifts followed by a 4AM opening shift, a familiar scenario for baristas and service employees colloquially known here in the United States as a “clopen” (a portmanteau of the words “close” and “open”).

clopen

The Times talked to Starbucks group president Cliff Burrows, who had more to say on their scheduling policy changes:

He specified that all work hours must be posted at least one week in advance, a policy that has been only loosely followed in the past. Baristas with more than an hour’s commute will be given the option to transfer to more convenient locations, he wrote, adding that scheduling software will be revised to allow more input from managers.

The changes came in response to an article on Wednesday in The New York Times about a single mother struggling to keep up with erratic hours set by automated software.

That article, “Working Anything But 9 to 5” created a furor of angry comments such as:

angry-comment

This is a fascinating story, not only because of the Starbucks policy change, but because it’s living proof of the power and efficacy of reasonably angry comments on the internet. To that end, we ask, is scheduling for baristas a problem in your town? Sound off in the comments below.


RELATED POST

  1. Stephaine

    16 October

    Spot on with tuis write-up, I seriouslyy think this web site needs much more attention. I’ll probably
    be returning to see more, thanks for the advice!

  2. edmposts.com

    8 October

    best laptop gaming graphics card

  3. xeragci.wordpress.com

    30 September

    I am regular visitor, howw are you everybody?
    This article posted at this web site iis actually good.

  4. wear tube

    25 September

    What’s Happening i’m new to this, I stumbled upon this I’ve discovered It positively
    helpful and it has helped me out loads. I hope to
    give a contribution & help other customers like
    its aided me. Great job.

  5. Hey! Would you mind if I share your blog with myy twitter group?
    There’s a lot of folks that I thin would realpy apprecciate your content.

    Please let me know. Thank you

  6. youtube.com

    4 September

    We absolutely love your blog and find the majority
    of your post’s to be just what I’m looking for. can you offer guest writers to write
    content available for you? I wouldn’t mind publishing a
    post or elaborating on many of the sujects you writye
    concerning here. Again, awesome web log!

  7. Giuseppe

    27 August

    I read a lot of interesting posts here. Probably you spend a lot of time writing, i know how to save
    you a lot of work, there is an online tool that creates readable, google friendly posts in minutes, just
    type in google – laranitas free content source

  8. sbuxcansuckit

    19 August

    Wow. That is such bleeding edge stuff.

  9. Jim

    18 August

    From what I can recall, it wasn’t allowed in general, everyone was supposed to have 8 hours between shifts. I mean I worked clopens once in a while but it was usually because someone was sick etc

  10. Jared Rutledge

    18 August

    Or you could, you know, give your employees a consistent schedule every semester, and schedule a month in advance. We’ve done that for years with nary a problem. I’m always confused as to why more shops don’t do it.

  11. Anon

    18 August

    For comparison, my employer (a roastery/cafe) closes the store on Sundays, giving everyone, including our front bar baristas, a day off. This is much to the ire of our community patrons, who have repeatedly requested in person (and complained online) for open hours on Sunday. We would certainly be flooded with business on Sunday, bringing in more income for our business and maybe creating an extra position to boot, but we’re all of the mind that taking a day off is good for our health and sanity, despite the forgone income and dire wailing of the uncaffeinated masses. Cheers to a slower lifestyle. Maybe Sunday can be brew-at-home day.

    • Matt Rose

      18 August

      Not that long ago, it was unheard of for anything but essential services to be open on Sundays (and no, coffee is not exactly an essential service!)

      I think “Brew-at-home Sundays” is a great idea!

INSTAGRAM
Follow us on Instagram