SprudgeJobs - Coffee Jobs For Coffee Professionals

Espresso Parts LLC
Marketing Manager
Lacey, Washington

Espresso Parts LLC is a fast-growing company with big ambitions and we have quickly established a worldwide presence within the specialty coffee trade. At Espresso Parts (EP) we focus everything on the customer experience. We are a dynamic team with the sole purpose of providing the best customer experience, period! We pride ourselves on being one of the most innovative and creative companies in the specialty coffee trade!

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We are currently looking for a talented, self-motivated Marketing Manager who will take a hands-on approach to create content and promote our brand across platforms. We’re not just looking for someone to post links and prepackaged content—the right candidate will be well-versed in creating, curating and promoting super fresh and compelling content, generating web traffic, crafting stories and increasing brand visibility.

Who You Are
• You are comfortable taking action, making recommendations, and thinking strategically. You don’t need permission to do great things.
• You love the challenge of creating compelling, unique content
• You are very comfortable in a fast-paced, multi-tasking, fluid environment.
• You have a “get it done” attitude.
• You are a creative marketing individual that is passionate about brand and content marketing.
• You have a business and results-oriented mindset.
• You are a passionate storyteller who loves the specialty coffee industry
• You have demonstrated strong attention to detail and the ability to manage multiple cross-discipline projects concurrently
• You are adaptable and ambitious. You will enthusiastically take on other assignments as needed to support your team.

What You’ll Need
• A deep passion for the Espresso Parts brand and lifestyle, i.e., specialty coffee, barista life, imbibery, and all things espresso.
• At least 3+ years experience managing digital marketing channels, including content marketing, email, and social media marketing programs.
• Must be creative and adept at bringing creative visions to life
• Proficiency using Adobe Creative Suite (CC) to create and manage digital assets such as photos, web graphics, and printed materials. Familiar with DSLRs and photography basics. Canon EOS system preferred. Knowledge of lifestyle and product photography a plus
• Familiar with the wide variety of marketing concepts, best practices, and procedures
• Ability to concept and deliver creative marketing programs in a fast paced environment
• Excellent time and project management skills
• E-commerce experience is a plus.
• Knowledge of video shooting, editing and motion graphics a plus
• Available for semi-regular domestic and international travel

What You Will Do
• Manage marketing strategy to maximize brand awareness and increase company sales across marketing channels.
• Strategically enhance Espresso Parts marketing presence by developing and implementing comprehensive social media marketing plans with the goals of brand awareness, customer retention, site traffic, and online sales.
• Research, locate, and engage potential partners & influencers across all channels, and collaborate with them to develop unique written and video content.
• Aid in launching new products by developing exciting product content, promotions and creating social and web assets.
• Produce, maintain and develop consistent visual branding across all marketing channels
• Create targeted email campaigns targeting varied customer segments. Work with design and development resources to create new emails and deploy emails through ESP.
• Build and maintain social media presence, including Facebook, Instagram, Pinterest and YouTube
• Create compelling content and media for Espresso Parts website, emails, blogs, products and other marketing touchpoints.
• Responsible for project management of marketing department
• Most importantly, you will play a major role on any given campaign and will have opportunities to direct and create brand marketing photography, and create visual solutions for brand promotions on the site, in email, as well as some ad and print materials.
• Lead or support a variety of product photography in various studio scenarios including lifestyle, tabletop/still-life, and flat (lay-down) styles. Utilize third party vendors as needed.
• Manage an extensive library of intellectual property and digital assets, including historical archives. Conceptualize, design, and deliver creative assets to use across all mediums to drive traffic to achieve strategic targets.

Available benefits include full medical, dental, AD&D and vision coverage, corporate wellness, paid holidays, a generous PTO and employee discount package and a paid day off for your Birthday. Pretty groovy deal! Salary DOE. This position is FT.

To be considered you must email 1) resume, 2) cover letter and 3) three professional references to admin@espressoparts.com Please include relevant portfolio pieces.

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Posted: June 22nd 2018

Sweet Maria’s Coffee
Warehouse Clerk
Oakland, California

A little about the company-
Sweet Maria's Coffee is a small family run business in West Oakland. We have been in business for 20 years sourcing small lots of specialty coffee beans and making them available for wholesale and retail customers. We operate a tight-knit team oriented warehouse and strive for a safe and respectful work environment.

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Posted: June 22nd 2018

Irving Farm Coffee Roasters
Store Manager
New York, New York

Irving Farm Coffee Roasters was founded in 1996 by two college friends, Steve and David, when they opened a tiny neighborhood café on Irving Place in Gramercy Park. They began roasting out of a converted carriage house in bucolic Dutchess County soon after, and over 20 years later Irving Farm has grown into one of New York's most beloved hometown roasters with six cafés, a bustling wholesale business, a state-of-the-art SCA Certified Training & Education Loft, a brand new Roastery & Tasting Room, and a green coffee buying program that focuses on direct relationships with farmers, sustainable practices and a philosophy of quality over quantity.

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The store manager is responsible for leading their staff members in the day-to-day operations of the cafe, in accordance with the highest standards of excellence in service and food & beverage preparation. They will oversee and be held accountable for all operations of the cafe, including completing payroll, meeting strict budgetary guidelines and controlling costs associated with COGS and labor, handling staff scheduling and management, ordering and inventory, maintaining store appearance, and ensuring compliance with company policy and the NYC DOH code. The store manager is expected to model and exemplify all aspects of store & company policy and conduct. We are looking for a passionate, responsible, self-motivated individual who possesses excellent leadership skills. This is a great opportunity for someone who wants to lead a solid team of staff in cultivating a welcoming cafe environment with excellent coffee and food.

Irving Farm is an Equal Employment Opportunity Employer. We strongly encourage applicants of all races, ethnicities, genders, and sexual orientations to apply; we are committed to a diverse workplace and world.

Qualifications & Requirements
• Minimum of 2 year leadership or managerial experience in a high-volume, fast-paced food service environment (preferably a specialty coffee shop)
• At least 2- 3 years of experience working with specialty coffee
• Must hold a current and valid NYC Food Handler’s license
• Must be willing and able to commit to a minimum employment term of at least one year
• Must obtain barista certification through IFCR’s Training Center within three months of hire
• Must expect to work 4 - 5 floor shifts per week (typically from 8am - 4pm, with additional time budgeted for completing administrative duties)
• Must be willing to work overtime to cover shifts (including evenings and weekends) and/or for special events, as well as generally be “on call” during store hours
• Must have outstanding customer service skills, and an ability to communicate standards of excellent hospitality to others
• Must have demonstrable leadership and managerial abilities, including an ability to effectively delegate tasks
• Must be proficient with a computer and a smart phone; familiar and comfortable with Google Docs, Excel, etc.
• Must be able or willing to learn to read and analyze P&L reports and spreadsheets
• Must be a “self-starter”
• Must have a keen eye for detail and organization
• Must have excellent time management skills and an ability to juggle multiple responsibilities at once
• Must be able to lift heavy objects and spend long periods of time on foot
• Must have excellent verbal and written communication skills in English; knowing at least some conversational Spanish is a huge bonus!

General Responsibilities
• Reports directly to and communicates regularly regarding all store matters to the Director of Retail
• Models and exemplifies all aspects of store & company policy and conduct, including excellent customer service
• Executes all day-to-day store operations and trains and supports all staff members in abiding by all store and company policies and procedures, including the NYC DOH code
• Ensures and is responsible for profitability of the store, including growing sales and also meeting set COGS and labor percentage goals by identifying and controlling costs associated with labor, waste, inventory management, and general store expenses
• Performs all orders for the store; maintains and tracks inventory for the store
• Maintain a clean, organized, and well-stocked environment both behind the counter, in storage spaces, and customer areas and when necessary report anything broken, missing, out of stock, etc.
• Performs weekly payroll; maintains & monitors cash flow and handling, including completing weekly bank runs
• Promotes and practices safe work habits, identifies and resolves workplace hazards, and documents any incidents or accidents at the store
• Makes the weekly staff schedule and ensures suitable coverage of all shifts at the store, while maintaining labor costs
• Be “on call” to cover shifts for no-call/no-shows, handle emergencies, customer service issues, etc.
• Maintains personnel files on all staff, including documenting write-ups for policy violations and both excellent and poor performance; performs quarterly performance reviews to assess and appraise staff for raises or disciplinary action
• Stays informed about any changes to the coffee or food program (including changes to the pour over menu or S.O. espresso, any new pastries, etc.) to help reinforce drink standards and expectations and to ensure that all staff are able to communicate effectively with customers about our offerings
• Monitors and oversees quality control of all beverages and food served in the store and identifies areas where staff need to be trained or re-trained to meet company standards
• Works with the education team to identify and facilitate opportunities for staff to attend trainings at the Lab; ensures that only certified baristas are permitted to use the espresso machine at their store

Compensation & Benefits
Irving Farm offers competitive industry wages and an attractive benefits packages including, monthly bonus program, health insurance, 401k participation with an employer contribution, 10 days PTO, and cell phone reimbursement.

Please send your cover letter and resume to joaselyn@irvingfarm.com.

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Posted: June 22nd 2018

Blue Bottle Coffee Company
Baristas
Boston, Washington DC, Manhattan, and Brooklyn

We're looking for unabashed coffee and food lovers to join our crew at our cafes. The ideal barista is someone who is passionate about coffee, food and creating incredible guest experiences grounded in respect, empathy, and recognition. Don't have prior coffee, food or service experience? Don't sweat it; though that helps, it's not all we're looking for. We're more interested in who you are and what you care about. The whole "what" and "how" thing comes later, and with plenty of practice.

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This is a career opportunity, nonseasonal role.

You will
• Deliver impeccable hospitality to our guests and your fellow teammates
• Work in a team to ‘dial in’ and serve a selection of delicious coffees in a variety of different brewing methods including but not limited to: espresso, pour over, and cold brew
• Expedite and serve delicious sweet and savory food created by our talented culinary team - this can include assembly, delivery and clearing of these treats
• Stay knowledgeable about Blue Bottle’s current coffee and food offerings through tastings, cuppings and information provided to you by your Lead Barista, Cafe Leader, the Training and Culinary Departments, and others at Blue Bottle
• Drink your and others’ coffee and espresso drinks regularly at Blue Bottle cafes to ensure quality, uphold our standards, and keep developing your coffee palate
• Support your team in keeping the cafe running smoothly and beautifully - these tasks may vary but can include washing dishes, clearing dishes, sweeping, dusting, mopping, cleaning and organizing condiment station, and taking out trash

You are
• Searching for at least 1 year of employment and a nonseasonal opportunity
• Passionate about coffee, food and creating hospitality experiences
• A professional - you are serious about your work but don’t take yourself too seriously
• Reliable and consistent - your manager and teammates can always depend on you to be punctual, looking sharp in accordance with our dress code, and bringing your A game
• Obsessed with the details! You love honing your craft and understand each cup of coffee and each plate of delicious food for its individual potential
• Dedicated to your team and your guests - you understand and value empathy and use it to guide interactions on and off the job
• Eligible to work in the United States and 18 years of age or older

You have
• Existing Food Handler's Certification or certification within 30 days post-hire for the state you will be working in
• Basic math and computer skills
• A flexible schedule and are available to work weekends

A few benefits we offer
• Health, dental, and vision coverage for full-time employees beginning your first day
• 401(k) plan
• Paid time off
• Free drinks at any of our cafes and a complimentary bag of beans to take home each week
• Discounts on any Blue Bottle food items and merchandise

Please email your resume and a cover letter to careers@bluebottlecoffee.com

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Posted: June 22nd 2018

Blue Bottle Coffee Company
Baristas
San Francisco, Oakland, Palo Alto, Los Angeles, California

We're looking for unabashed coffee and food lovers to join our crew at our cafes. The ideal barista is someone who is passionate about coffee, food and creating incredible guest experiences grounded in respect, empathy, and recognition. Don't have prior coffee, food or service experience? Don't sweat it; though that helps, it's not all we're looking for. We're more interested in who you are and what you care about. The whole "what" and "how" thing comes later, and with plenty of practice.

Show Job Listing (387 More Words)

This is a career opportunity, nonseasonal role.

You will
• Deliver impeccable hospitality to our guests and your fellow teammates
• Work in a team to ‘dial in’ and serve a selection of delicious coffees in a variety of different brewing methods including but not limited to: espresso, pour over, and cold brew
• Expedite and serve delicious sweet and savory food created by our talented culinary team - this can include assembly, delivery and clearing of these treats
• Stay knowledgeable about Blue Bottle’s current coffee and food offerings through tastings, cuppings and information provided to you by your Lead Barista, Cafe Leader, the Training and Culinary Departments, and others at Blue Bottle
• Drink your and others’ coffee and espresso drinks regularly at Blue Bottle cafes to ensure quality, uphold our standards, and keep developing your coffee palate
• Support your team in keeping the cafe running smoothly and beautifully - these tasks may vary but can include washing dishes, clearing dishes, sweeping, dusting, mopping, cleaning and organizing condiment station, and taking out trash

You are
• Searching for at least 1 year of employment and a nonseasonal opportunity
• Passionate about coffee, food and creating hospitality experiences
• A professional - you are serious about your work but don’t take yourself too seriously
• Reliable and consistent - your manager and teammates can always depend on you to be punctual, looking sharp in accordance with our dress code, and bringing your A game
• Obsessed with the details! You love honing your craft and understand each cup of coffee and each plate of delicious food for its individual potential
• Dedicated to your team and your guests - you understand and value empathy and use it to guide interactions on and off the job
• Eligible to work in the United States and 18 years of age or older

You have
• Existing Food Handler's Certification or certification within 30 days post-hire for the state you will be working in
• Basic math and computer skills
• A flexible schedule and are available to work weekends

A few benefits we offer
• Health, dental, and vision coverage for full-time employees beginning your first day
• 401(k) plan
• Paid time off
• Free drinks at any of our cafes and a complimentary bag of beans to take home each week
• Discounts on any Blue Bottle food items and merchandise

Please email your resume and a cover letter to careers@bluebottlecoffee.com

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Posted: June 22nd 2018

Ceremony Coffee Roasters
Shift Leaders
Annapolis and Baltimore, Maryland

Ceremony Coffee is a specialty coffee company based in Annapolis, MD. We are growing and looking for dedicated coffee professionals to join our Annapolis and Baltimore teams. Do you love a challenge? Do you want to be a part of a fun and innovative team? Does the idea of a long-term career in the coffee industry excite you? Read through the description below and send a cover letter and resume to erin@ceremonycoffee.com to apply. Coffee experience is certainly a plus, but we are willing to start the right candidate as a Barista/Barback and expedite training to the Shift Leader level. Pay is hourly plus tips, starting at $15-18 per hour DOE.

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The Shift Leader position introduces new responsibilities and opportunities to the barista role, and requires hard work and dedication to fulfill our commitment to customers. It is necessary that you set a superior leadership example for fellow employees by following all policies and procedures. You must take ownership of all areas of the cafe and ensure that Ceremony standards of cleanliness and hospitality are met.

Core Responsibilities + Essential Functions

• Masterful execution of Cashier, Barista, and/or Food Service responsibilities
• Act as a key player in your cafe's effort to provide amazing customer experiences with overwhelmingly positive social media reviews
• Successful completion of daily and long-term checklists, meeting work quality standards set by Retail Manager
• Identify additional areas of improvement in the cafe pertaining to cleanliness and hospitality and prioritize completion of those tasks
• Maintain knowledge of new coffees, seasonal items, and retail promotions
• Assist with training and implementation of seasonal menu changes
• Complete daily EOD reports and register closing procedures with accuracy
• Communicate important updates to Shift Leaders during shift changes
• Perform key-holder responsibilities and follow alarm/security procedures
• Ensure accurate and responsible money handling and in-house cash banks
• Make decisions and solve problems while aiming to avoid wasting money or incurring unnecessary cost
• Apply "get to yes" philosophy in customer interactions

Qualifications and Requirements

• Overt passion for people and service
• Overt passion for specialty coffee
• One year experience in retail
• Capable of accepting and implementing constructive feedback
• Capable of learning new systems/methods and developing new habits
• Capable of maintaining and inspiring in others a positive, can-do attitude
• Capable of maintaining calm while working quickly under pressure
• Attention to detail with clear written and verbal communication skills
• Good organization and time-management skills
• Good problem-solving and collaboration skills

Please send cover letter and resume to erin@ceremonycoffee.com

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Posted: June 21st 2018

Sweet Maria’s Coffee
Customer Service
Oakland, California

Sweet Maria's Coffee has been in business for 20 years, sourcing small lots of specialty coffee beans and making them available to home coffee roasters. We also provide an extensive online coffee library and offer support to new and experienced home roasters. Our business is mainly internet based, but we have a small retail space connected to our warehouse where you would be working.

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Posted: June 21st 2018

Counter Culture Coffee
Roasting Team Member
Emeryville, California

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
The primary role for this position is to roast coffee at the Emeryville Roastery. An employee in this position must express a strong interest in coffee, have a healthy level of confidence and demonstrate a willingness to work hard for sustained periods. Additionally, an ideal Roaster will practice good communication skills, be organized, detail oriented, trustworthy and be committed to doing whatever it takes to exceed our customers expectations of coffee quality. This position is crucial to the success of our company and has a great impact on our ability to operate on the guidelines set forth by our vision statement.

Position requires possession of a valid US driver’s license.

Job Duties
• Receiving green coffee shipments and storing in logical, appropriate bays of warehouse.
• Pulling green coffee and loading roasters.
• Roasting coffee to order each day.
• Log data for the roasts produced and document organic purges.
• Work within the structure of Netsuite.
• Understand the quality control regiment as set forth by the Coffee Department.
• Perform as an effective and skilled coffee taster.
• Manage roasting byproducts (chaff, burlap, GrainPro) to maximize reuse or recycling.
• Operate Optical Sorter and contribute to daily sorting of roasted coffee.
• Ability to learn and operate a forklift safely to load, unload pallets from trucks and for racking coffee.
• Assist in organizing and cleaning of roasting and green coffee workspaces. Including maintaining all equipment and tools used in the day to day operation of the roasting department.
• Assist in general daily warehouse maintenance/cleaning: sweeping, mopping, washing, blowing out debris with air compressor, etc.
• Actings as a position representative of the company during industry functions.

Physical Components of this Job

The physical activity of this position
• Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
• Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Stooping. Bending body downward and forward by bending spine at the waist.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Standing. Particularly for sustained periods of time.
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling. Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
• Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping. Applying pressure to an object with the fingers and palm.
• Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking. Expressing or exchanging ideas by means of the spoken word; those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction, and ability to receive detailed information through oral communication, and to make the discriminations in sound.,
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical requirements of this position
Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Visual acuity requirements (including color, depth perception, and field vision) of this position
• The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• The employee is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.,
• The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.
• The employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

The conditions the employee will be subject to in this position
• The employee is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Exposure to significant amounts of dust.
• The employee is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.,
• The employee is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.,
• The employee is subject to noise. There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.,
• The employee is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Employee is subject to handling of materials such as burlap and green coffee.

90-Day Goals
• Be familiar with each coffee that CCC sells.
• Be familiar with blends, and with flavor profile terminology.
• Understand green coffee weight loss and be able to calculate the required amount.
• Be familiar with the company structure, policies, personnel, etc.
• Effectively learn the coffee traffic system, including ICO numbers.
• Have attended all Espresso labs, and the Brewing Labs.
• Understands the Agtron machine, what it does, and how to use it.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Successful candidates for employment must be able to pass a post-offer/pre-employment background check, have successful reference checks, and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: June 21st 2018

Luna Gourmet Coffee and Tea Company
Field Account and Service Manager
Denver, Colorado

Luna Gourmet is seeking an enthusiastic and talented Field Account and Service Manager to support and grow our local wholesale business. This individual will help meet our commitment to coffee excellence and to providing the highest quality, ethically sourced, roast-to-order coffees in Colorado.

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Company Profile
Luna Gourmet Coffee & Tea Company is a privately-held, family owned coffee roaster in Colorado. Our four distinct brands, including Luna Roasters, Boyer’s Coffee, Boca Java, and Boulder Organic Coffee, are rapidly growing and can be found on the internet as well as in restaurants, cafes, corporate offices and over 1,000 grocery stores nationwide.

Primary Responsibilities
• Route planning and delivery to local accounts; Account management including technical support, espresso and drip coffee training, order coordination, and merchandising.
• Completing installs, preventative maintenance and reactive service calls as needed; Tracking equipment assets and updating account information.
• Customer go-live and ongoing account support.
• Revenue enhancement; Conducting business reviews with the account base to support customer goals; Up-selling coffee and tea programs.

Requirements
• Authentic interest in growing one’s expertise and career in coffee.
• Excellent interpersonal, written and verbal communication skills; 2-5 years successful track record as an account manager.
• 5 years of experience in one or more of the following fields: ice machines, fountain dispensing, frozen beverage dispensers, coffee brewing systems, rapid cook ovens, and refrigeration.
• Analytical and process-minded.
• Barista skills highly desirable.
• Flexible and adaptable to varied work environments.
• Fluent in English, excellent verbal and writing skills required.
• Ability to work 40+ hours per week.
• Valid driver’s license and acceptable motor vehicle record.

Luna Gourmet offers competitive compensation based on applicable experience, including: health, vision and dental insurance, company paid holidays, a PTO program and other company benefits.

To learn more about Luna’s ethically sourced, socially responsible, roast to order coffees visit our website at www.lunagourmet.com.

If you are interested in applying for this job and you meet the above criteria please provide email your resume, salary requirements, and a cover letter that emphasizes your experience performing some of these responsibilities to rcrystal@lunagourmet.com

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Posted: June 21st 2018

Counter Culture Coffee
Regional Educator
Washington DC

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
With strong public speaking skills and comfort conveying knowledge and information to diverse groups of people, Regional Educators serve as liaisons between Counter Culture, our customers, and the public. Both our wholesale and consumer partners can learn cutting edge coffee and service skills through our education programs which are professionally executed by our Regional Educators. In addition to teaching courses, Regional Educators contribute content to courses and events as well as follow up with relevant trainings for baristas who desire to progress as coffee professionals This seat should approach and extend educational opportunities within the strategy for regional growth, retention, and profitability.

Job Duties
• Responsible for supporting regional growth, retention, and profitability.
• Developing and executing strategies with regional teams to achieve goals.
• Scheduling and teaching our Professional Development program
• Scheduling and teaching our Home Brew program, including public coffee tastings.
• Helping maintain all assets, including cleaning/care of all coffee equipment, training center facilities, and vehicles.
• Contributing content to our education programs and events

Requirements
• Must be positive, inspiring, curious, thorough, and must not accept the status quo.
• Able to work well with a regional sales and support team to achieve growth and retention goals.
• Five years barista experience in the specialty coffee industry, store management experience preferred.
• Loves coffee and loves talking about all aspects of it.
• A valid US driver’s license and ability to drive a company vehicle.
• Travel, sometimes overnight. Work hours may be outside of normal business hours including some weekends, or holidays.
• Congenial, professional, helpful, and thoughtful in any situation.
• Must be able to lead large groups in discussions or training regarding nearly anything coffee related.
• Comfortable using various forms of technology and programs for account management.

Physical Aspects of this Job
The physical activity of this position
Balancing; maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces; Stooping: bending body downward and forward by bending spine at the waist; Crouching. Bending the body downward and forward by bending leg and spines; Reaching: extending hand(s) and arm(s) in any direction; Standing: particularly for sustained periods of time; Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another; Pushing: using upper extremities to press against something with steady force in order to thrust forward, downward or outward; Pulling; using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion; Lifting; raising objects from a lower to a higher position or moving objects horizontally from position-to-position; Fingering: picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling; Grasping:. applying pressure to an object with the fingers and palm; Feeling: perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips; Talking: expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly; Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound; and Repetitive motion: substantial movements (motions) of the wrists, hands, and/or fingers.

The physical requirements of this position
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual acuity requirements (including color, depth perception, and field vision)
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position
• The worker is subject to both weather and environmental conditions; activities occur inside and outside (such as when traveling to work sites).
• The worker is subject to noise; there is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

90-day goals
• Strong understanding of Counter Culture’s vision, mission, values, and Plan.
• Comprehensive understanding of our wholesale program including our products, services, and policies.
• Proficiency with Counter Culture’s CRM.
• Set quarterly goals for yourself and your top clients.
• Become a certified CCC Educator.
• Lead a Tasting at Ten.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Successful candidates for employment must be able to pass a post-offer/pre-employment background check and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: June 19th 2018

Counter Culture Coffee
Regional Manager
Charleston, South Carolina

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
The Regional Manager is responsible for the overall success of a single Counter Culture Training Center-supported region. This role is focused entirely on leading a team of Sales and Account Managers, Equipment Technicians, and Regional Educators in the pursuit of successful achievement of company goals.

This seat works with the Eastern/Western Divisional Managers to set the sales and retention strategy for the Wholesale Channel, as well with the rest of the Regional Management Team to support the implementation of best-in-class Technical Services and Professional Education. This seat leads regional Sales and Account Managers in pursuit of adding and retaining appropriate, good-fit business.

The key functions of this role are to lead, manage, and hold accountable a team of sales and account managers, regional educators, and equipment technicians. The Regional Manager must have not only an extremely strong business skill set, but also a thorough knowledge of the food and beverage industry. This seat is responsible for achieving revenue, retention, and profitability targets for each region.

Counter Culture managers are smart, resourceful, and reliable, but first and foremost, they genuinely care about people and coffee.

Job Duties
• The primary duty of this seat is to achieve regional revenue, retention, and profitability targets.
• Manages actions to ensure that the regions hit quarterly/annual targets for revenue, retention, and profitability
• Participate in creating/refining the regions Our Plan strategy with the East/West Division Managers, to reflect the holistic goals of the company
• Collaborate with the regional management team to create and support customers across all channels through best-in-class education and technical support.
• Achieve a high level of competency with all company systems and software
• Contribute to regional success by understanding and influencing leading indicators and metrics

Requirements
• Must be positive, inspiring, curious, thorough, and must not accept the status quo.
• Proven ability to identify, hire, and develop managers
• At least three (3) years of sales, account management, or related experience in coffee, or a related field.
• At least one (1) year management experience in specialty coffee, or management experience in a related field.
• Proven ability to create and execute strategy based on company goals and KPI’s.
• A strong desire or proven ability to hire, lead, manage, and hold accountable new and tenured wholesale sales reps/account managers, regional educators, equipment technicians, and any other regional team members.
• A high aptitude for communication, and a strong desire to effectively communicate the mission and values of Counter Culture
• A willingness to be challenged, and an eagerness for professional education and growth.
• Valid driver’s license and a clean driving record.

Physical Activities of Job
Physical activity - Stooping, kneeling, crouching, reaching, climbing. Standing for sustained periods of time, walking for long distances or from one work site to another. Pushing, pulling, lifting, fingering, grasping, feeling (attributes of objects).
Repetitive motion; talking (expressing or exchanging ideas by means of the spoken word. Those activities in which employee must convey detailed or important spoken instructions to other workers accurately, loudly or quickly); hearing (perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound).

Physical requirements - light work (exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects). Requires ability to function in narrow aisles or passageways.

Visual acuity - must have close visual acuity to perform activities, preparing and analyzing data and figures, transcribing, viewing a computer, extensive reading, visual inspection involving small parts, machines and equipment, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.

Conditions the worker will be subject to in this position - none.

90-day goals
• Demonstrate proficiency with EOS/CCC Way core tenants and processes
• Lead Focus Day for regional team members to set priorities, identify and resolve issues, and improve communication
• Participate in Quarterly Conversations with each member of the region
• Participate in Quarterly Regional Reviews
• Integrate Weekly regional L10 meeting

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Successful candidates for employment must be able to pass a post-offer/pre-employment background check and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: June 19th 2018

Fellow
Fellow Store Sales Associate
San Francisco, California

We are looking for a friendly, driven and knowledgeable retail Sales Associate to join the team at Fellow’s showroom and retail location! Fellow offers an elevated and thoughtful approach to brewing coffee, and now has the opportunity to share our designs in person with coffee lovers and professionals alike- And right here in San Francisco; the heart of one of the most thriving coffee communities in the world.

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Posted: June 19th 2018

Allegro Coffee Roasters
Allegro Coffee Bar Team Member
Berkeley, California

We plan to run the best coffee roasteries and bars in the country and are looking for the right people to help us do it. So bring your ideas, spirit, and love for coffee to the table, and work with folks who share all of those things and want to do something more than the just the status quo.

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You’ll be sharing your talent in crafting a quality cup of coffee with our in-house roasted single-origin and top-tier specialty blends. There are no automated machines with buttons here – you’ll be grinding, tamping and hand pulling espresso shots. You’ll also need a steady hand to brew pour overs, specialty loose leaf tea, and participate in cuppings to stay current with ACR’s latest offerings.

Summary
Provide excellent customer service and prepare and serve coffee, tea, beer, wine and espresso based beverages. Perform all duties related to café work including bussing, stocking, and sanitation.

Responsibilities
• Provide outstanding customer service, ensure customer needs are met and customers are engaged throughout service.
• Prepare and serve coffee, espresso, and teas.
• Pour and serve beer and wine
• Describe menu items to customers and provide product details such as blend, roast, origin or preparation descriptions.
• Receive and process customer payments using the point of sale (POS) system.
• Adhere to all cleaning and maintenance care specifications of all equipment.
• Monitor product quality and freshness and ensure proper rotation or product.
• Maintain accurate department signage and pricing.
• Follow department procedures for preparing, storing, rotating, and stocking of product.
• Maintain a clean and well organized work area.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Knowledge, Skills, & Abilities
• Desire to provide excellent customer service and knowledge of hospitality.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
• Ability to follow directions and established procedures
• Ability to sell proactively
• Good verbal and written communication skills
• Strong organization skills
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Desired Work Experiences
• Hospitality and Customer Service Driven
• Team Oriented

Behind every great cup of Allegro Coffee is an entire team of extraordinary professionals who love exceptional coffee and enjoy being part of a company that produces it consistently and responsibly.

We offer a friendly atmosphere and excellent benefits including a full complement of medical, dental, group health plan coverage, a 401k plan and a 20% store discount. That's just a few of the reasons as part of Whole Foods we’ve been one of FORTUNE® magazine's "100 Best Companies to Work For" every year since the list began in 1998.

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Please apply here.

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Posted: June 15th 2018

Equator Coffees & Teas
Events Manager
San Rafael, California

Equator Coffees & Teas is a roaster, tea purveyor, retail operator and coffee farm owner headquartered in San Rafael, CA. As a certified B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas, and running a for profit business that is socially and environmentally sustainable. Founded in 1995 by Brooke McDonnell and Helen Russell, Equator’s commitment to a sustainable, transparent approach spans over two decades. In 2016, we were voted National Small Business of the Year and one of San Francisco Business Times Top 100 Women-Owned Business for the past 12 years.

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Equator seeks an Events Manager to join the Marketing Team and lead the creation, planning and
implementation of all of the brands field, retail and press related marketing events. In addition to coordinating all of Equator’s non-digitally focused brand building activities, the Events Manager also owns and manages the creation of the annual events calendar, tracks and manages all photography and content assets for each event, builds and manages all budgets and costs for each event and manages the customer acquisition data through email sign up and social sharing at each event. This position is expected to drive positive brand awareness, omni-channel sales and retail guest counts by developing and implementing noteworthy events, while staying up to date with the latest trends in guerrilla marketing and various other traditional marketing activities.

Reports to the Brand Marketing Manager

Schedule
• This is a full-time, salaried exempt position.
• Available on weekends, early mornings and evenings, as needed, for events

Required Attributes
• Desire and ability to thrive in an entrepreneurial, fast-paced environment with little direction
• Excited to be an integral part of a rapidly growing company
• Must value collaboration and teamwork
• Resourceful, solution oriented, self-directed and highly reliable
• Demonstrated sense of urgency and track record of successfully managing multiple projects/priorities
• Strong organizational and time management skills with impeccable attention to detail and minimal errors
• Excellent interpersonal skills and the ability to influence team members across all levels
• Excellent written, verbal and communication skills, including superior story-telling and presentation skills
• Passionate about coffee, tea, food, premium hospitality, running, biking, surfing and other outdoor lifestyle activities

Required Experience and Skill Set
• Specialty coffee experience
• Required: 3+ year’s event marketing experience in a premium brand-driven company
• Experience coordinating successful events and identifying compelling and innovative ways to drive business and increase brand awareness
• Demonstrated success in planning and executing marketing events and activities
• Excellent project management skills with demonstrated success in taking major projects and initiatives to the finish line
• Demonstrated ability to effectively communicate marketing campaigns and event objectives to retail cafe teams
• Marketing or Communication degree preferred or experience in related field
• Valid driver’s license and good driving record

Key Responsibilites
• Excellent computer skills- familiarity preferred, but proficiency not required, with Adobe Products,
• Excel, Base Camp, Google products and Dropbox
• Manage all aspects of the field marketing program including sequencing, budget, vendor
management, execution and reporting
• Think creatively about the customer and prospect experience at in-person events, and build high- caliber experiences that are above expectations for attendees
• Operational excellence in scaling field programs across the country, running multiple live event
campaigns consecutively on occasion
• Partner and collaborate with digital marketing, sales, retail and graphic design freelancers to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects
• Develop, socialize and get buy-in from retail sales leaders, wholesale account executives, and
marketing counterparts to strategize, drive, and implement the optimal mix of field events and
programs
• Expertly practice excellent negotiation skills while attending meetings and driving agenda in
discussions commonly attended by team leaders
• Grow awareness, familiarity and perception for Equator in key regions, cities and markets
• Be responsible for community management on all channels
• Prepare written communication materials such as creative and project briefs, educational content, meeting recaps and project recommendations
• Support the Company’s social media strategy to increase brand awareness, drive sales and build guest relationships, including building the brands digital content library
• Partner with graphic design firm, external vendors and consultants
• Coordinate partner, community and vendor relationships, including managing charitable donations
• Continuously work on professional development by participating in training and educational
opportunities, maintaining personal networks and participating in professional organizations

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

Please send cover letter and résumé to wscareers@equatorcoffees.com

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Posted: June 15th 2018

Conservatory
Baristas
West Hollywood, California

We are seeking people who are passionate about coffee with a desire to work with a team.

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Posted: June 15th 2018

Assembly 118 Café
Cafe General Manager
Seattle, Washington

Project
A brand-new, contemporary coffee and food kiosk in the main floor lobby of a 350+ unit residential building in a burgeoning South Seattle neighborhood, located mere steps from Sound Transit’s Othello Light Rail Station. Espresso, coffee drinks, beer and wine, and a select menu of small plates will be served.

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Posted: June 13th 2018

MOTO Coffee Machine
Experienced Barista
Hudson, New York

We’re a busy coffee and motorcycle shop in Hudson NY. It’s a beautiful town to live in and this is the best place to work. The sun always shines and nobody ever lies. You’ll be happy here.

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Posted: June 13th 2018

Saxbys
Director of Coffee
Philadelphia, Pennsylvania

The Director of Coffee oversees all things coffee and espresso including product development, education and training, sourcing and quality control

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Summary of duties and responsibilities
• In tandem with roasters, develop, maintain and refine brewed coffee recipes, profiles and extractions processes
• Develop, maintain and refine cold brew recipes and extraction processes
• Develop, maintain and refine espresso recipes and extraction processes as well as milk steaming and latte art practices
• Work with Product Development to develop and maintain recipes for coffee and espresso-based beverages as well as non-coffee specialty beverages
• Advise café design team on selection of coffee and espresso related equipment for cafés
• Work in collaboration with Learning Department to continuously improve coffee and espresso education and training through all levels of Saxbys
• Collaborate with operations to develop and maintain café-level systems of quality assurance and maintenance for all coffee and espresso programs
• Research and lead new coffee and espresso related initiatives as needed
• Work with Marketing, Communications, and Learning teams to launch new coffees and related beverages ensuring the highest level of relevant knowledge at all levels
• Maintain expertise of current trends and SCAA standards
• Support, exhibit, and promote Saxbys Mission Statement – “Make Life Better” - and Core Values in all daily activities.

Our Core Values include
• We are a community serving our community
• We embrace being O.D.D. (Outgoing, Detail oriented and Disciplined)
• Loyalty + Profitability = Growth
• We live with pride, passion, and purpose
• Care personally and communicate openly
• Serve yourself by serving others

Qualifications
• Possess an infectious passion for coffee that spreads throughout the entire Saxbys team
• Deep knowledge of coffee flavor, sourcing, roasting, extraction and supply chain dynamics
• Deep knowledge of coffee preparation, including water quality and various brewing parameters and recipes
• Deep knowledgeable of espresso preparation, milk steaming and latte art practices
• Able to design and manage focus-group tests
• A willingness to learn and understand our guest base and their product preferences
• Able to maintain brew recipes across an entire system of cafés
• Able to diagnose and troubleshoot flavor and quality inconsistencies
• Deep knowledge of brewing equipment and equipment maintenance and ability to clearly communicate issues to a service professional
• Able to create and maintain systems for grind quality control and burr maintenance
• Excellent written and verbal communication skills
• Travel is required
• Q Grader Certification Preferred
• 5+ years of broad experience in specialty coffee

Reports to: the VP of Operations
Status - Full Time, Salaried
Please send cover letter and resume to kristisaeger@saxbyscoffee.com .

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Posted: June 12th 2018

Visions Espresso Service
Espresso Equipment Sales Specialist
Seattle, Washington

Visions Espresso Service has been a leader in coffee industry support since 1986. From our Seattle showroom, service center and coffee education lab, we support cafes across the country and internationally. We offer espresso equipment sales and service, a full line of retail and wholesale accessories and coffee program consultation and training.

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Our focus is providing equipment and education to empower success in the coffee industry.
Visions Espresso Service is a family owned and oriented company. We offer a supportive work environment, contributions to a company health and dental insurance plan, participation in a 401k plan and paid vacation and sick time.

Position Description
• The Espresso Equipment Sales Specialist will work with our sales team to match our customers needs with the right equipment, from full cafe build outs, to espresso machines to small wares.
• He or she will be responsible for driving the sales cycle and equipment sales volume by nurturing current customer relationships, developing new and existing customers and sales opportunities and seeing each customer through the sales process from lead to successfully installed equipment.
• The sales territory for this position will be all 50 US states and select international territories.
• This is a full time Seattle based position with a competitive base salary with commission paid on sales.
• The Sales Specialist will be responsible for maintaining current product knowledge and selling through the Visions equipment catalog. This includes, but is not limited to: La Marzocco, Unic, Rancilio, Slayer, Synesso, Mod Bar, Mavam, Nuova Simonelli, Mazzer, Mahlkonig, Ditting, Schaerer, Franke, WMF, Egro, & Eversys.
• This position will be supported by the Visions team including, but not limited to, the General Manager, Sales Team, AR/AP, Purchasing, Service Department and Shipping and Logistics.

The right person for this position will come from the coffee community with successful inside and outside sales experience. The right candidate will understand industry trends, anticipate our customers needs and possess a thirst for knowledge and drive for success. Prior success closing large equipment sales, and an acute attention to detail and the follow-through to make a new customer a returning customer are requirements for this position.

The Espresso Equipment Sales Specialist may spend his or her day visiting customers’ locations, demonstrating equipment in our Coffee Education Lab and showroom and partnering with our Service Manager to coordinate ongoing customer equipment maintenance.

Job Types: Full-time, Commission

Are you the expert who can support our customers with industry knowledge and guide them toward their best solution? Do you go the extra mile for your customers to make sure they have what they need when they need it? Do you have a passion for the differences that one espresso machine, one water filter, one steaming pitcher can make for the customer experience? This might be the right fit for you…

Sell us on hiring you as our Espresso Equipment Sales Specialist by emailing your sales experience, passion for the industry and your goals for growth to info@visionsespresso.com . Please include your information the body of your email.

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Posted: June 12th 2018

Barista Parlor
Baristas
Nashville, Tennessee

Now hiring for all of our Nashville locations!

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Posted: June 12th 2018

Brooklyn Roasting Company
Wholesale Sales Representative
Brooklyn, New York

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Posted: June 12th 2018

Brooklyn Roasting Company
Retail Manager
Brooklyn, New York

Our fast growing, NYC-based coffee company is seeking a qualified retail manager in one of our busy cafes.

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Posted: June 12th 2018

Brooklyn Roasting Company
Baristas
Brooklyn, New York

We are filling positions for baristas in all of our cafes!

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Posted: June 12th 2018

Intelligentsia
Retail Shift Lead
Chicago, Illinois

Position Summary
The Retail Shift Lead assists the Retail Manager with all aspects of the coffeebar’s daily operations. The Shift Lead supervises staff, and demonstrates outstanding hospitality skills through the execution of high quality beverages, customer engagement, excellent product knowledge and superior barista skills.

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Duties and Responsibilities
Leadership and Operations
• Support, demonstrate, and ensure proper store procedures from all staff, to include cash handling, attendance, product standards, and all other operational best practices
• Adhere to all company policies and protocols, both behind the bar and at the front of house, while maintaining a clean and organized work space so fellow team members can locate resources and products quickly
• Ensure that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked coffeebar
• Uphold the company’s standards regarding merchandising, inventory and rotation of store products
• Responsible for the opening and/or closing of the coffeebar and all associated protocols
• Adhere to company Cash Handling policies to include: verifying the starting amount at drawers, maintaining verification receipts, coordinate smooth transitions with cashiers, issue refunds, voids, exchanges, complete Progressive Discipline Form for overages/shortages, access safe, petty cash and drawers as necessary
• Maintain accurate records and paperwork including daily sales results, inventory and cash drawer reconciliation
• Coordinate all communication with the Retail Manager
• Coach/mentor staff as necessary; submit Progressive Discipline Reports, when warranted
• Offer relevant, thoughtful ideas and suggestions for improving operations
• Ensure adherence to the company’s dress code, as well as all health and safety requirements

Drink Quality/Education
• Prepare and serve coffee and tea beverages that adhere to the company’s freshness and quality standards ensuring that they consistently reflect the company’s recipe and presentation standards
• Complete the required training modules contained in the Retail Training Manual; Shift Leads are highly encouraged to pursue the completion of all training modules
• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers
• Actively participate in coffee and tea tastings to further product knowledge and help identify any issues or deficiencies
• Educate customers and staff on all coffee and teas carried
• Assist in the training and development of new staff
• Attend training sessions to constantly advance education on coffee, tea, merchandise, and espresso bar skills; work with the coffeebar’s Educator to further your barista skills
• Demonstrate an ongoing pursuit of education, training, and industry trends

Customer Engagement
• Ensure customers are warmly received and welcomed; engage the customers in a sincere and friendly manner, including greeting customers with a smile, thanking them for their patronage, and preparing drinks in an expedient manner
• Respond to questions, orders, and concerns with patience, confidence, and professionalism
• Engage customers about their drink preferences and tailor suggestions accordingly
• Facilitate easy dialogue with customers regarding other product offerings, including whole bean coffee, tea, complementary food offerings, merchandise, as well as any current promotions
• Handle all customer complaints/issues

Coffeebar Initiatives
• Participate in store-wide profit initiatives
• Offer strategic input or suggestions as to how to increase store profitability
• Demonstrate initiative with routine tasks

Job Requirements

Education and/or Experience
• High School Diploma or General Education Degree (GED), AND experience in the specialty coffee, retail, hospitality and/or customer service industries

Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the above-mentioned duties successfully. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions below
• Ability to maintain a pleasant disposition and sense of urgency with helping customers
• Demonstrate a passion for coffee and tea
• Capability to interface and maintain effective relationships with co-workers and customers
• Logical and methodological approach to problem solving
• Flexible, with the ability to multi-task in a highly demanding, stressful environment
• Maintain a calm demeanor during periods of high volume
• Ability to lead successfully and communicate clearly, honestly and promptly
• Ability to communicate effectively with others, including giving and receiving feedback on the quality of services
• Ability to use available resources to answer questions
• Maintain regular and consistent attendance and punctuality
• Strong cash handling skills

Please apply here.

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Posted: June 12th 2018

Sightglass Coffee Roasters
Senior Account Manager
San Francisco, California

The Senior Account Manager leads the Account Management and Coffee Education team for the Sightglass Wholesale coffee program. They will be responsible for coordinating the efforts of several team members to allow us to provide a high level of customer support in a consistent fashion across our sales channels. This position is also responsible for implementing new initiatives that help Sightglass to creatively utilize this team to represent our brand in the public space, achieve better account retention, and improve our overall customer experience. This position reports to the Director of Wholesale.

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Job Duties
Management
• Oversee Account Manager/Coffee Educators by working with the Director of Wholesale to identify, delegate, and execute key department goals across the team members
• Provide hands-on coaching, praise and critical feedback in regards to Account Managers’ relationship development, business development and training/education activities with their accounts
• Conduct quarterly performance check-ins with team leading to an annual performance evaluation for each member of the team
• Provide appropriate and effective work plans for team members in need of help achieving their specific goals
• Identify opportunities for collaboration between yourself and team members while managing key partnerships and special projects
• Oversee daily account management and education activities across the team ensuring that proper record-keeping takes place
• Audit and reorganize account-related records in our CRM
• Audit team account reviews each quarter to identify at-risk accounts and growth opportunities
• Participate in financial planning that orients our activities around financial retention and growth goals

Education and Training
• Maintain a high level of knowledge and understanding of our sourcing, roasting and brewing methods, seasonal coffee offerings, educational curriculum, and overall wholesale coffee program
• Audit and organize the standard Sightglass Education and Training curriculum for key wholesale partners/public development
• Audit and provide follow up feedback for Account Managers’ training and education activities
• Work with other members of the support and service teams to maintain and schedule classes, labs, trainings, public, and general events using a shared calendar and training space
• Manage the organization, inventory, and cleanliness of our training spaces
• Create and execute proposals for key partnerships’ education programs utilizing resources and additional team members as needed

Account Management
• Work closely with the Sales team to carefully take ownership of new key accounts and maintain healthy relationships with existing key accounts
• Conduct weekly Account Management team meetings and report basic account activity
• Create and maintain daily, proper account records and activities in our CRM
• Perform ongoing account visits on a weekly basis
• Facilitate tech service for emergency and quarterly preventative maintenance using our 3rd party and in-house technical service resources
• Conduct quarterly, comprehensive account reviews with each key wholesale partner
• Utilize our education curriculum for on-site trainings and professional development for baristas and other wholesale partner staff members
• Organize and facilitate creative coffee-related events for the general public and specific wholesale accounts
• Attend soft/grand openings and other major account events
• Work with our Wholesale Customer Support Manager to identify at risk accounts who have stopped ordering or need assistance with emergency coffee orders
• Provide basic sales support by assisting tastings, visits and occasional sales meetings
• Provide expert advice and consultation on new menu offerings, recipes, in-house training, and overall coffee program development to key wholesale accounts

Key Skills and Capabilities
Communication
• Timely responses to emails, phone calls, and all other inquiries
• High level of verbal and written skill
• Clear and direct with day to day correspondence, as well as potentially challenging conversation
• Comfortable with public speaking

Professionalism and Positivity
• Ability to lead by example on behalf of team when: attending industry and company events, providing critical feedback to team members, representing the Sightglass brand, etc.
• Provide a positive demeanor and general outlook in regards to team management, problem solving with partners, taking on new initiatives and
working with other departments

Organization
• Excellent time management with individual and group schedules
• Efficient use of our shared office and training spaces
• Organized in management of shared documents, tasks and team projects

Attention to Detail
• Careful thought given to design and aesthetic presentation of all customer facing elements of our wholesale program (collateral, coffees, educational material, cuppings and tastings, etc.)
• Meticulous approach to coffee brewing, tasting, sourcing
• Measured and thorough with quality control, education and trainings, other team projects

Leadership and Instruction
• Comfortable and effective in leading and teaching peers and wholesale partners about coffee
• Ability to inspire and ignite a passion for coffee in others
• Confidence in leading peers and staff together towards common department goals

Qualifications
• Associate’s degree, preferred (or equivalent combination of experience and education)
• 2+ years of Specialty Coffee experience
• High level of barista skill including coffee preparation and customer service
• Demonstrated passion and enthusiasm for coffee
• Public speaking experience preferred
• Coffee education or training experience preferred
• Proficiency in Microsoft Word and Excel, online search engines, email, Google docs & calendar management, as well as recognizable strengths in utilizing a variety of online database programs
• Must have a current and valid California driver’s license with good driving record
• Access to personal vehicle preferred but not required, mileage reimbursement is provided
• Ability to work full time, flexible hours predominantly, but not exclusively between Monday and Friday
• Ability to take occasional overnight travel
• Must have the maturity to use discretion and diplomacy in all aspects of the

To apply, please send an email with your resume and cover letter to careers@sightglasscoffee.com

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Posted: June 11th 2018

Sightglass Coffee Roasters
Fulfillment Team Member
San Francisco, California

At Sightglass we carefully craft each and every aspect of what we do, from how we source our coffees, to how we serve them. This also includes the packaging of our products, performed daily by our valued Production team members. We are currently looking for an individual that is motivated, understands the importance of the details and can share in our sense of pride we take in our work. The Fulfillment Team Member position is responsible for a series of tasks directly related to our wholesale distribution, cafe service and final packaging presentation. This position reports to the Fulfillment Supervisor.

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Posted: June 11th 2018

The CoRo Coffee Room
Barista
Berkeley, California

CoRo is a member-driven, shared space coffee roastery and gathering space for the Bay Area coffee community, located in West Berkeley at 2322 Fifth Street.

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It was founded in 2015 by Floy Andrews and Tim Hansen, and is home to over 25 brands of coffee. We offer a fully equipped roastery and QC Lab that support an array of coffee roasters, including commercial roasters with established reputations, roasters dedicated to developing new brands in our changing coffee landscape, home roasters passionate about honing their skills, and coffee enthusiasts. We are passionate about connecting the coffee community with the people, equipment, and resources they need to roast great coffee.

We have a beautifully sunlit space with which to serve great coffee to people looking for a unique coffee experience. We are looking for a handful of great baristas to join our team.
This could be you!

The CoRo Coffee Room
Like its sibling the roastery, the CoRo Coffee Room will be a unique place for specialty coffee connection and culture. It will serve the craft coffees produced by CoRo’s diverse members; and it will offer a rich calendar of educational experiences for coffee consumers. We will also serve delicious, yet easy-to-prepare, breakfast and lunch options, representing the best of the Bay Area’s farm-to-table culinary culture.

The CoRo Coffee Room will host a regular calendar of consumer-focused educational events, including public coffee tastings designed to enhance the consumer’s palette; meet-the-roaster and meet-the-farmer events providing insight into how coffee is produced at origin and in the roastery; and specific discussions of how roasting and brewing impact cup quality.

Barista, Core Traits / Responsibilities
• Self awareness; understanding of your own faults, efficacy, effect on others, and also importantly how you are perceived.
• Coffee knowledge, beverage and brew skills and hospitality excellence.
• Dial-in espresso quickly and easily, on a daily basis.
• Steams milk properly, and pours beautiful latte art on all espresso drinks.
• Brews batch brew coffee throughout the day, always keeping an eye on levels, to ensure there is always drip coffee.
• Maintains a positive attitude at all times, especially when working under pressure, at busy times of day.
• Maintains a clean and tidy working environment.
• Constantly tastes and judges both drip coffee and espresso, to ensure high standards are being met.
• Provide friendly, efficient and personal service to each customer.
• Create a rapport with customers by learning their names and favorite drinks.
• Foster a culture of openness and engagement with process.
• Culinary preparation and service as needed.
• Ownership over the space as a worker seeking both personal agency and work space that is boundaried.
• Strive for the highest level of co-worker satisfaction by helping maintain and co-create a positive work environment.
• Lead by example and ensure all drinks and food produced are consistently exceptional (everything you serve should be ready for a magazine cover.)
• Ride the wave of a constantly rotating coffee menu revolving around CoRo Members’ roasted coffee offerings.
• Stay abreast of the CoRo roastery member brands and personnel.
• Gain a general overview of the roasting and green coffee buying processes to share with your fellow CoRo Coffee Room Baristas and our customers.
• Assist in developing the CoRo Coffee Room online presence via sharing daily on social media
• Remain current with information regarding coffee, roasting equipment, brewing equipment and resources.
• Attend in-house coffee related retreats, as well as conventions, or gatherings to maintain CoRo visibility in the community.
• Accurately process transactions in the POS system.
• Cup and taste coffee regularly to maintain familiarity with product and quality standards.
• Stay informed of new coffee availability and attributes, and be able to act as a brand ambassador for each coffee offered in the space.
• Be willing to visit cafes and attend coffee events as a representative CoRo.
• Other duties as assigned.

Physical Demands
•Stand and walk—must be able to stand for shifts and move about the café
•Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
•Taste/Smell – ability to detect and perceive smell of coffee
•Talk/hear – frequently communicates with customers and co-workers
•Carry weight, lift – lift up to 5 pounds frequently and up to 45 pounds occasionally

About You
• 1 - 2 years’ experience in specialty or third wave café service.
• Entrepreneurial-minded and ready to use your creative energy to thrive in an innovative café/educational environment, focused on bringing more consumers to specialty coffee.
• Committed to transparency and honesty, and collaborative in nature.
• Self-disciplined and ready to take ownership of assigned areas of responsibility.
• Self-directed, personally motivated with strong attention to detail.
• Demonstrated passion and enthusiasm for coffee.
• Desire to educate others about our coffee and espresso methods.
• Strong attention to detail and healthy respect for cleanliness and sanitation.
• Excitement about the task of ensuring that each customer has a quality experience in our café.
• Open to both give and receive both positive and constructive feedback, constantly striving to improve yourself and your environment.
• Ability to chain-task with ease.

Benefits
• Health insurance.
• We are open to supporting Barista competition engagement.

Work environment
• Work is performed at the cafe.
• The work environment can be noisy.
• Work will be totally awesome!

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.
Also we are hella nice.

Start Date – mid-June, 2018
Compensation – Commensurate with Experience

Please email Cover Letter & Resume to james@corocoffee.com

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Posted: June 11th 2018

Gruppo Cimbali
MUMAC Academy Trainer
Milan, Italy

Do you want to turn your love of coffee into a career?
Become a MUMAC Academy Trainer.

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Posted: June 8th 2018

WeWork
Coffee & Beverage Senior Category Manager
New York, New York

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Posted: June 8th 2018

Verve Coffee Roasters
Equipment & Facilities Technician
Santa Cruz, California

Key Responsibilities
• Maintain Verve properties & facilities.
• Install coffee, espresso and RTD equipment with internal and external customers.
• Perform corrective and preventative maintenance on coffee, espresso and RTD equipment for internal and external customers.
• Set up maintenance programs for coffee, espresso and RTD equipment.
• Maintain technical equipment for RTD and Supply Chain operations.
• Identify and fix facilities issues.

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Posted: June 7th 2018

Verve Coffee Roasters
Assistant Manager
Santa Cruz, California

Verve makes days! From Farmlevel to Streetlevel, our passionate and dedicated employees constantly strive to provide an authentic, superior coffee experience. We seek enthusiastic people with amazing customer service skills to join us in continuously raising the bar on our coffee and culinary offerings, and our customers' enjoyment of them.

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Join our downtown Santa Cruz cafe's leadership team and Live with Verve!

Key Responsibilities
• Coach and support retail staff
• Maintain comprehensive knowledge of all products offered by VCR
• Effectively communicate expectations to staff
• Provide and promote excellent customer service at all times
• Participate in the interview process
• Assist in planning and executing staff meetings
• Facilitate weekly/monthly inventory and ordering
• Cash handling operations

Specific Duties
• Motivate team with positivity, and set the pace for speed and efficiency during shifts
• Take advantage of teachable moments that are presented
• Lead in-store bar training and coffee education and be a model barista
• Uphold current standards and identify key areas of improvement
• Promote team work and excellent communication in the café
• Follow disciplinary protocol outlined in the VCR Employee Handbook
• Run weekly sales reports, master reports and labor reports
• Review employee clock in/out on a daily basis
• Work with Café Manager to ensure that all financial goals are being met
• Place weekly/monthly orders with vendors
• Manage and organize stock areas
• Ensure that daily side work and weekly projects are completed

Requirements
• Inspirational leader
• Supervisory experience preferred
• Advanced skills in leadership and communication
• Excellent verbal and written communication skills
• Well organized and detail oriented
• Must be approachable, mindful and positive
• Previous cash handling experience required
• Ability to work well with a team
• Logical and methodical approach to problem solving
• Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment
• Able to give and receive constructive feedback in any given situation
• Valid Food Handler's Certification is required

Benefits
• Medical, dental and vision insurance coverage per plan eligibility
• Paid time off
• Free bag of excellent coffee with each paycheck

Please send cover letter and resume to jessica.groza@vervecoffee.com.

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Posted: June 6th 2018

Caravela Coffee
North America Lab Coordinator
Chapel Hill, North Carolina, USA

Caravela is a privately-owned and rapidly expanding green coffee exporter/importer specializing in high quality washed Latin American coffee. We have buying operations in eight Latin American countries and sales offices in North America, Australia and Europe. Currently we are looking for a hardworking and highly capable individual to join our North American sales office in Chapel Hill, NC to support the growth of business in the region through coffee laboratory and samples management.

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Posted: June 6th 2018

Stumptown Coffee Raosters
Bay Area Delivery Driver
Fremont, California

We work hard. We have tremendous amounts of respect for each other and for what we do. We are progressive, open and evolving, but uncompromising in our commitment to quality. We are focused on sustainable growth and value everyone’s contribution and we also have lots of fun together. We are a passionate group of folks; some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better. And we drink the best office coffee on the planet.

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Summary
Stumptown Delivery Drivers support our commitment to exceptional customer service by working closely with the wholesale team, the roasters and customer support. This person will transfer Cold Brew from our facility in Fremont, CA to our wholesale accounts within the designated territory, and may assist with general operations and inventory management from time to time. This position will be based in Fremont and have daily/weekly travel within San Francisco, the South Bay, and Napa County.

Essential Functions
• Deliver Cold Brew from Fremont facility to Bay Area channels, including grocery and retail cafes throughout the Bay Area
• Own the process for daily routing and delivering to maximize efficiency and customer need
• Collect and submit all invoices for delivered product on a daily and weekly basis
• Responsibly facilitate the maintenance and care of Stumptown delivery vehicle
• Manage inventory and maintain regular rotation of product in accordance with Stumptown quality and freshness standards
• Communicate regularly and effectively with West Coast Sales and Customer Support teams
• Provide excellent customer service and be a dynamic presence with all customers

Supervisory responsibilities
• None

Qualifications
• Experience driving professionally and delivering product to customers
• Demonstrated passion and enthusiasm for coffee
• Exceptional customer service and professionalism
• Willingness to learn from mistakes to grow and enhance skills
• Driver’s license and clean driving record
• Ability to manage and prioritize tasks in an independent working environment

Physical Demands
• Carry weight, lift – frequently moves materials weighing up to 60 pounds
• Stooping. Bending body downward and forward by bending spine at the waist
• Ability to frequently get in and out of a van during the course of a day

Work environment
• Work takes place in a variety of settings to include warehouse environments and Stumptown van
• Weather will vary with seasonal change
• Noise levels can be high at times

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law

Please send cover letter and resume to jobs@stumptowncoffee.com

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Posted: June 6th 2018

Visions Espresso Service
Sales Support Specialist
Seattle, Washington

As our business continues to grow, Visions is hiring a Sales Support Specialist. The person who fills this position will work directly with the sales team supporting new and existing customers.

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Posted: June 6th 2018

Coffee Project New York
Baristas
New York, New York

Coffee Project New York is a local coffee spot serving specialty coffee in the heart of East Village (and Brooklyn soon). We serve the nicest people that comes in for coffee. We are looking for passionate baristas to join our team! You will be working alongside a team of coffee professionals who will always have your back.

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Posted: June 6th 2018

Sucafina North America
Coffee Quality Control
Seattle, Washington

Sucafina is a family-owned coffee company with a vision to be the industry leader in sustainable, farm-to-roaster trade. We operate globally and have an impact-trading approach to the supply chain. Our sister non-profit, Kahawatu Foundation, implements social & environmental projects to improve the quality of life for smallholders in East Africa. Our Farmer Strategic Alliance Program is an initiative to partner with farms at the cost of production level to ensure the profitability of the growers in our industry. We operate at all levels of the supply chain: purchasing cherry from farmers, operating dry mills at origin, exporting and importing green coffee. We work with the full spectrum of coffee, “from stocklot to microlot”. Sucafina North America aims to maximize the value of coffee to farmers and roasters by delivering a vertically integrated, direct supply chain.

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Quality control is vital to the success of our closely-knit team. The role will contribute to Sucafina’s vision by ensuring the quality, accuracy and timeliness for each shipment of coffee. The quality control position is responsible for managing the green coffee and data for offer, pre-shipment, arrival, and spot inventory samples.

Primary Objectives
• Sample oversight – ensure accurate and timely cupping of offer, pre-shipment, arrival samples with periodic coffee inventory monitoring.
• Cupping protocol – evolve and implement Sucafina North America’s cupping protocol with respect to industry standards and the latest research in sensory analysis. Keep the North American trading team well calibrated. Opportunity to evolve the calibration to our global teams, including calibration of our origin operations and producer partners with roasters.
• Data management – manage and share large amounts of sampling data. Running and creating reports to keep the flow of samples organized and timely. Keep trade and traffic aware of all samples received, evaluated, sent, and needed.
Internal and external communication – support trade and traffic teams by communicating information internally and externally to suppliers and clients.

Core Responsibilities
Daily responsibilities

• Receiving into and sending samples out of the lab
• Cupping set-up, evaluation per protocol, and breakdown
• Sample roasting for next days’ cupping
• Make pre-shipment sample requests to suppliers
• Receive sample results from clients
• Prepare daily report of all coffees received, cupped, and sent
• Weekly to monthly responsibilities
• Reconciliation of pre-shipment samples received vs needed
• Reconciliation of arrival samples approved vs pending
• Regularly assist with private cuppings for clients
• Regularly assist with public cupping events
• Quarterly responsibilities
• Quarterly spot sample inventory clean-up
• Quarterly team calibration sessions

Annual projects and professional development

• Ongoing improvement of data management related to samples
• Calibration between close supplier partners and origin teams
• Calibration with roasters to dial in coffee specs
• Continually evolve the robustness of the NA quality control by acquiring and disseminating information regarding coffee sensory analysis
• Opportunity to attend trade events related to sensory analysis
• Opportunity to assist with social media content
• Potential opportunities to manage a lab assistant or intern

Qualifications and Skills
• The ideal candidate will be
1) hard-working, curious, creative problem-solver, able to learn, and comfortable working independently, 2) able to manage data, and 3) have strong coffee cupping skills and experience.

Ideal qualifications include
• Proficient in MS Excel
• Strong written and verbal communicator
• Proficient in software systems related to trading or green coffee inventory tracking
• 3-10 years of coffee cupping experience
• Q-grader, SCA taster’s pathway, Exchange grader, COE judge and other professional coffee sensory credentials a huge plus!
• Sucafina will hire for values and train for skills. Our company values are: passion, expertise, humility, entrepreneurship, integrity, and adaptability.

Compensation
Excellent Benefits Package, Salary negotiable depending on experience & qualifications.

Please visit our website here. and submit cover letter an resume or CV on our career page by June 15th.

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Posted: June 6th 2018

Bona Coffee Roasters
Sales Manager
Boulder, Colorado

Bona Coffee Roasters is a specialty coffee startup based in Boulder, CO. We are looking for a Sales Manager to join our team. This is a unique opportunity to someone who wants to grow and have freedom to create and build the company with us.

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Posted: June 5th 2018

Caffe Vita Coffee Roasters
Field Service Technician
Seattle,Washington

Caffe Vita Coffee Roasting Company is seeking a Field Service Technician to join our growing team of technicians! Caffe Vita has been roasting coffee in Seattle since 1995. We are an independent, locally-owned company. We work and play hard. We see each other’s shows, play in each other’s bands, and finish each other's sentences. We are artists, teachers, community leaders, and philanthropists. We have an in-house record label and a dog-friendly office. On top of all of that, we make the best coffee on planet earth right here in Seattle’s hippest neighborhood- Capitol Hill.

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Our team of technicians keep the gears turning on our armada of coffee making machines. Our ideal candidate will work on all brands of espresso machines and brewing equipment and learn the skills needed to succeed in this new and rapidly growing industry. Previous experience is prefered, but not required. If you work on motorcycles, cars, hvac/electronics and have an interest in coffee, then you’re a candidate!

Responsibilities
• Install, repair, and adjust coffee related machinery (espresso machines, brewers, grinders, and other service equipment)
• Troubleshoot and repair defective equipment
• Perform routine preventative maintenance
• Respond to on-call emergency requests for repairs
• Respond to work order requests in a timely fashion
• Maintain company parts inventory
• Adhere to all safety policies and procedures

Qualifications
• Previous experience in machinery or other related fields (Coffee industry experience preferred, but not required)
• Customer services skills
• Self-starter with ability to prioritize daily, weekly, and monthly tasks
• Strong mechanical aptitude and troubleshooting skills
• Familiarity with industrial tools and equipment
• Ability to lift 50lbs+
• Clean driving record and licence
• Passion for coffee

About us
From our beginnings at the base of Seattle’s Queen Anne neighborhood, Caffe Vita now operates nine cafes in the Pacific Northwest, a roastery cafe in New York City, and a cafe in Los Angeles. We are pioneers of the Farm Direct movement, meticulously sourcing the best coffee available while developing long-term, mutually fruitful relationships with coffee growers in more than 11 countries. We work with and invest in farmers who are committed to sustainable practices. By creating an environment where the customer can see, touch, and taste the coffee they purchase, we provide a unique learning opportunity that allows our coffee to speak for itself. Caffe Vita is always fresh, imported directly from the farm and roasted on-site.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please apply here.

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Posted: June 4th 2018

Equator Coffees & Teas
Specialty Sales & Account Manager
San Rafael, California

Equator Coffees & Teas is a roaster, tea purveyor, retail operator and coffee farm owner headquartered in San Rafael, CA. As a certified B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas, and running a for profit business that is socially and environmentally sustainable. Founded in 1995 by Brooke McDonnell and Helen Russell, Equator’s commitment to a sustainable, transparent approach spans over two decades. In 2016, we were voted National Small Business of the Year and one of San Francisco Business Times Top 100 Women-Owned Business for the past 12 years.

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Overall Function
Reporting to the Director of Wholesale, the Specialty Sales & Account Manager develops, manages and coordinates new business, building strong training and support relationships, while ensuring alignment with Equator’s broader business goals. Equator’s customer base is diverse, including but not limited to, white tablecloth restaurants, cafes, hotels, bakeries, specialty grocery, foodservice operators and colleges. This position will have a focus on food service sales channels with multiple locations.

Essential Responsibilities
• Maintain appropriate contact with all current accounts based on set expectations outlined in client type, including on-going communication about account activity.
• Manage new business, provide customer support, ensure quality and training needs are met by utilizing account management, training and roasting team.
• Barista/Coffee education and training, ensuring quality objectives are met on espresso drink execution, as well as proper brewed coffee extraction/recipes.
• Customizes training materials to accounts specific needs/recipes, while dialing in/programming coffee equipment to Equator standards.
• Work with the account management and training team to manage new business relationships by updating and utilizing our customer relationship management (CRM) program. This involves updating contact info, notes and loading pictures of installed equipment.
• Provide support to new and existing customer base as needed, through training and other activities such as consultation by providing coffee education, marketing support, equipment support, and quality assurance. This may include participating in events after business hours.
• Maintain account files including information on equipment, ordering patterns, contact person(s), pricing, and profitability objectives.
• Provide support and work with roasting and customer service team members to ensure efficient fulfillment of orders.
• Ensure on-going communication about account activity.
• Maintain training tools, ordering tools, carry a small amount of equipment parts for small repairs and product information sheets.
• Target and secure business to aid team in achieving sales and profit targets. The expectation is to bring on a minimum of 2 new customers per month, with a minimum order of 20 pounds per week, per customer.
• Make sales calls on prospective accounts to present Equator’s wholesale coffee & tea program and secure new business. The expectation is to prospect and generate 5 viable (20 plus pounds/week) leads per week.
• Attend and participate in the weekly Monday sales meeting at 9:00 am. This time is set aside to review the wholesale report, activity report (pending trainings and installs) with Sales Team for upcoming week and future scheduling. Monday meetings are also set aside to meet with the roasting team to cup new and existing coffee offerings.
• Other responsibilities as assigned by the CEO.

Essential Requirements
• 5+ year’s specialty coffee and tea experience with 3+ year’s related sales experience (or equivalent expertise)
• Superb customer service skills.
• Ability to communicate clearly, directly, succinctly and honestly both verbally and written, in all business-related communications.
• Strong initiative, motivation and self-management skills.
• Ability to manage competing priorities effectively.
• Consultative sales skills.
• Strong Word, Excel and CRM experience.
• Dedicate a time commitment of 40 plus hours minimum per week.
• Ability to travel in state.

Our Offer
We are committed to our employees. We pay 100% of the premium for comprehensive health insurance coverage for employees and offer an employer-contribution 401K retirement plan. Equator also pays above-average wages, promotes education, and offers career advancement. We hope to meet you soon.

Compensation will be commensurate with experience.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

Please send cover letter and résumé to wscareers@equatorcoffees.com

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Posted: June 2nd 2018

Slayer
Senior Espresso Technician
Seattle, Washington

Slayer is a Seattle-based manufacturer of professional coffee equipment. We are dedicated to improving and embodying the worldwide standard of quality for specialty coffee beverages by developing machines, tools, and accessories for the preparation of superior espresso beverages. Throughout the industry, Slayer products are known for innovative technologies and inimitable designs. Our company culture is admired for being one that provokes creativity and inspires progress.

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As Slayer grows and in order to support this vital stage of growth, we seek skilled candidates for a new position: Senior Espresso Technician based in Seattle, Wa USA. In this role, you will respond to phone and email inquiries, serving a global clientele with solutions for maintaining and repairing espresso machines. Our customers will depend on your technical aptitude and product knowledge to service their equipment quickly and effectively. Slayer's reputation for top notch service will be yours to embody, deliver, and uphold.

Our team is based in Seattle, USA, the Candidate will be based in either Seattle, WA USA. This is a full-time position and plenty of delicious coffee. Periodic travel abroad will be expected, a passport will be required.

Primary Responsibilities
• Support resellers, service technicians and end users over the phone, by email and video, and in person.
• Process and track parts shipments.
• Enter parts orders into Fishbowl
• Process and track RMA’s
• Complete other tasks, as assigned by management.

Required Skills
• Proficiency in commercial espresso machine maintenance and repair, 2+ years experience
• Experience including: Preventative Maintenance, installs, diagnosis of issues and efficient repair.
• Desire to transition into a tech support role predominantly working on computer and phone
• Effective verbal and written communication
• Good and accurate record keeping
• Minimum 2 years experience using tools, manufacturing, on site tech work
• Focus and flexibility in a fast paced environment
• Efficiency while balancing multiple priorities and deadlines
• Desire to be on a team and help build a department using shared experiences
• Logical thinker
• Desire to learn and understand coffee
• Strong computer skills (CRM programs, email, google calendar, doc sharing using laptop, ipad or desktop)

Qualifying Experience
• Espresso Technical Support role for 2+ years preferred
• Road and Phone Technical Support experience, preferred
• Customer service and hospitality experience appreciated
• Experience training groups of people

To assist the Technical Support Team, under the direction of the Technical Support Manager

Please send resume, cover letter to Nathan@slayerespresso.com . Please include your favorite hobby and desired compensation.

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Posted: June 1st 2018

Lamill Coffee
Coffee Bar Supervisors
Beverly Hills, California

Seeking Exceptional Coffee Bar Supervisors for Brand New Coffee Bar in Beverly Hills! Lamill Coffee is partnering with the world renowned Mina Group to open a Brand New coffee bar in newly renovated Beverly Center!

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We are seeking dedicated Supervisors for our grand opening!

Job Summary
Our friendly Coffee Bar Supervisor is responsible for delivering world-class guest service at each cashier station by resolving any situation to the satisfaction of our guests. They assist in the daily operations at the register, in accordance with proper cash handling and loss prevention procedures. The Supervisor will serve as a mentor to other team members and make the store experience interactive and engaging. They will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements
• Previous supervisor experience in a fast paced coffee shop preferred.
• Excellent customer service skills.
• Ability to learn a wide variety of products.
• Strong work ethic and integrity.
• Ability to follow instructions and procedures.
• Strong computer skills.
• Be able to work in a standing position consistently for a minimum of 8 hours a day.
• Available for flexible scheduling to meet the business needs of the market; to include nights, weekends, and/or holidays.

Job Description
• Assist Preparing espresso-based beverages as well as batch and pour over coffees to LAMILL standards
• Assist in controlling customer flow and backed up lines; help to reduce waiting time for customers.
• Consistently dialing in to ensure quality flavor profile
• Management of Cash register tills
• Familiarizing yourself with different blends and single origins
• Assisting guests with any questions about coffee and coffee preparation
• Working within a team and communicating effectively with colleagues in a fast-paced environment
• Providing enthusiastic and friendly customer service

About Lamill Coffee
LAMILL Coffee is a local, family-owned company that has been roasting here in Los Angeles for 20 years.

About the World renowned Mina Group
Operating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.

To apply please send cover letter and resume to Recruiting@minagroup.net

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Posted: May 31st 2018

Lamill Coffee
Barista
Beverly Hills, California

Seeking Exceptional Baristas for Brand New Coffee Bar in Beverly Hills! Lamill Coffee is partnering with the world renowned Mina Group to open a Brand New coffee bar in newly renovated Beverly Center!

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Posted: May 31st 2018

Ceremony Coffee Roasters
Retail Manager
Baltimore, Maryland

Ceremony Coffee Roasters is a quality-driven roaster/retailer pursuing all things good in coffee. In our hard work together with partners and customers, we are about authentic relationships, shared knowledge, and beautiful coffee experiences. The café manager job comes with a lot of responsibility and requires hard work and dedication to fulfill our commitment to customers and represent our coffee in the best possible way. Your job will include making major decisions, directing employees toward common objectives and goals, and providing leadership. You will direct the café operations and lead retail staff toward this end.

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Benefits include
• 10 days earned paid vacation (15 days after 5 years from date of original hire)
• 5 sick days per year
• 6 paid Holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas)
• Health/Vision/Dental Insurance ($250 monthly contribution by company)
• 401K deferred compensation with company match eligibility after entry date requirements satisfied
• Wellness benefit (gym membership reimbursement)
• Profit Sharing eligibility after entry date requirements satisfied
• Discounted products & merchandise from Ceremony Coffee Roasters

Core Responsibilities
• High-quality products and amazing customer experiences with overwhelmingly positive social media reviews
• Solid Financial performance – growing sales, managing COGS, labor & overhead
• Maintain knowledge of policy & products; clear communication with Ceremony teams

Essential Functions
• Promote ultra-high standards of service
• Promote ultra-high standards of cleanliness and organization
• Cultivate community relationships with customers and retail team
• Engage in recruiting, hiring, and developing a passionate, engaged retail team
• Collaborate with retail team to develop a cohesive, quality-focused ethos
• Collaborate with training team to continually develop barista skills
• Collaborate with marketing team to creatively promote products and events
• Initiate performance feedback regularly and facilitate formal reviews annually
• Schedule employees and/or coordinate with retail management team
• Follow disciplinary procedures detailed in employee manual
• Control costs without sacrificing product quality or customer experience
• Conduct accurate monthly inventory of retail supplies
• Order supplies and adjust pars seasonally
• Develop and facilitate monthly menu updates
• Maintain equipment daily and schedule tech maintenance quarterly
• Ensure security procedures are followed at opening/closing
• Ensure accurate money handling and pursue growth strategies to exceed financial goals
• Communicate daily with Ceremony management and teams
• About setting an effective managerial “tone”:

A desire and a willingness to serve our customers well is an attitude that should be exercised and transmitted to the staff constantly. It is essential that the retail crew members perform their jobs in a professional manner and that the Retail Manager encourages them to realize their importance as representatives for Ceremony on a daily basis. By providing an atmosphere of clear expectations and accountability as well as an open-door environment for suggestions and opportunities for new responsibilities, we create a pleasant and worthwhile job experience.

Qualifications and Requirements
• Overt passion for people and service
• Overt passion for specialty coffee
• Management experience in food/bev/retail
• Capable of offering and accepting constructive feedback
• Capable of learning new systems/methods and developing new habits
• Capable of inspiring others and pushing a can-do attitude
• Capable of maintaining calm while working quickly under pressure
• Refined attention to detail with clear written and verbal communication skills
• Good organization and time-management skills
• Good problem-solving and collaboration skills

Please send cover letter and resume to erin@ceremonycoffee.com

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Posted: May 31st 2018

Texas Coffee Traders
Apprentice Roaster
Austin, Texas

Texas Coffee Traders has been roasting coffee in Austin, Texas since 1994. Located on the Eastside of Austin, we enjoy access to the metro rail station, bike trails and the vibrant energy of being in central Austin.

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Posted: May 31st 2018

Stumptown Coffee Roasters
Baristas and Cafe Leads
Brooklyn, New York

Baristas and Cafe Leads - Cobble Hill in Brooklyn

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Posted: May 31st 2018

Youngblood Coffee Roasters
Lead Roaster/Barista
Fargo, North Dakota

Youngblood Coffee has been in business since 2016. Roasting is a recent addition. We are two former Stumptown, Four Barrel, Intelligentsia, Sightglass, Barista employees, so naturally our company is influenced by the best quality and practices from each of these. We concentrate on creating a culture based on a continuing drive to make everything we do better every day. We are currently in search of a team member who can help us develop our roasting and wholesale program. This person would also be working as a barista until the roasting warrants full-time attention. Our roaster is a Probat P12. We purchase our coffees from our friends at Red Fox.

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Posted: May 29th 2018

Lamill Coffee Boutique
Barista Part-time
Los Angeles, California

LAMILL Coffee is a local, family owned company that has been roasting here in Los Angeles for 20 years. We are currently hiring part time baristas for our flagship Boutique in Silverlake.

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Posted: May 29th 2018

Slayer
Customer Service Coordinator
Seattle, Washington

Do you absolutely love the challenge of troubleshooting and have a knack for communication? Slayer is building out a new department. As our team’s communication and engagement needs grow, we are seeking qualified candidates to aid us in completely delighting our guests and users.
In this role, you will help end users Make Coffee Better from brew tips to high-level communication around sensitive topics. Your expertise will be utilized across multiple departments; from our Technical Support team to the Education Team. A strong identity in coffee, love of service and customer support is necessary as you interface daily with Slayer customers in person, phone, and email. Slayer's reputation for top notch service will be yours to embody, deliver, and defend.

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Our team is based in Seattle, WA, and candidates not currently living in the area must be willing to relocate. This is a full-time position, which receives benefits including health, 401(k), vacation time, paid holidays, and plenty of delicious coffee.

Primary Responsibilities
• Liaise with guests, owners & team members as a coffee and product expert
• Understand and communicate solutions to customers and guests looking to diagnose issues in brewing and equipment
• Manage a customer interaction from conception to solution, working through multiple departments as the lead advocate for the customers needs
• Manage the Customer Success email inbox, Connect or Slack channels
• Interact with the team and aid in funneling projects to completion efficiently
• Refine procedures and assist in the preparation of Standard Operating Procedures
• Liaise with Directors and Managers to coordinate requests from the customer
• Write and distribute email, correspondence memos, letters, faxes and forms
• Engage in learning about our latest features in monthly product immersives
• Provide general support to visitors, as needed 8:30-5PM Monday - Friday with the exception of local event presence (minimal)

Required Skills
• Customer service and hospitality
• A background in coffee preparation, excited to learn and grow
• Computer skills, including Excel, Google apps, Microsoft Suite, Project Management tools (Slack/ Zoho Connect) and CRM software
• Independence and self-motivation, as well as the ability to work well within a team
• Focus and flexibility in a fast-paced environment
• Efficient and productive; while balancing multiple priorities and deadlines
• Strong verbal and written communication
• Detail-oriented, inclined toward analysis and problem solving

Qualifying Experience
• 1+ Years in customer service, coffee
• Associate or Bachelor's degree preferred
• Compensation depends on experience

To assist the Customer Service Department under the direction of the Customer Success Director

Please send resume, cover letter to sarah@slayerespresso.com .

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Posted: May 28th 2018

Counter Culture Coffee
Production Team Member
Durham, North Carolina

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
Production Associates work in a warehouse environment and manufacture all coffee products after the coffee is roasted. This includes but is not limited to blending, bagging, boxing, and shipping coffee. This job requires endurance and consistency throughout the work day. Production Team Members generally work Monday through Friday, 7:00 a.m. until 4:00 p.m.; however these hours can vary on lighter or heavier production days. Successful Production Associates are physically able to meet the demands of the job, be punctual and resourceful. Production Associates are also engaged in our business by contributing to meetings and goal-setting and also by building their coffee knowledge and skill sets.

Regarding the work environment- the warehouse has some climate control features but is heavily influenced by the environment; therefore it can be hot in the summer and cold in the winter.

Job Duties
• Package labeling, filling, boxing, and shipping using a variety of commercial manufacturing equipment.
• Cleanliness of work and production areas.
• Light equipment maintenance and upkeep.
• Projects and tasks related to production or facilities.
• Participation in organizational meetings, goal-setting, and team building.

Requirements
• 2+ years of work experience preferred.
• Ability to work, often standing and with repetitive motions, for 8 hour days throughout the year.
• Ability to lift up to 50 lbs many times throughout the day.

Physical Components of this Job
The physical activity of this position
• Reaching- extending hand(s) and arm(s) in any direction.
• Standing- particularly for sustained periods of time.
• Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Lifting- raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
• Fingering- picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping- applying pressure to an object with the fingers and palm.,
• Talking- expressing or exchanging ideas by means of the spoken word; those activities in which the employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly,
• Hearing- perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make discriminations in sound.
• Repetitive motion- substantial movements (motions) of the wrists, hands, and/or fingers.

Physical requirements of this position
Medium work: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The visual acuity requirements including color, depth perception, and field vision.
• Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• Employee is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
• Employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.,
• Employee is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

The conditions the employee will be subject to in this position.
• The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

90-Day Goals
• Attend a company orientation.
• Meet the performance standards of fellow teammates as measured by throughput on production lines.
•  Attend one Tasting @ Ten.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Successful candidates for employment must be able to pass a post-offer/pre-employment background check and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: May 25th 2018

Allegro Coffee Roasters
Team Member/Barista
Denver, Colorado

Responsible for sharing Allegro’s incredible coffee and other products with customers through day to day operation of Allegro Coffee, Tea & Juice Bar (when applicable) within Whole Foods Market. Works with other team members to create a welcoming environment serving as a gathering place that consistently delivers the highest quality coffee, tea, juices and other beverages with unparalleled customer service. Includes daily brewing, espresso machine operation, juice and other bar drink preparation, cash register operation, retail store upkeep, and sales of Allegro coffee.

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Posted: May 25th 2018

Allegro Coffee
Roaster Support Team Member
Thornton, Colorado

Job Description
If you shop at your neighborhood Whole Foods Market, chances are you’ve enjoyed our coffee.
Allegro Coffee Company is a specialty coffee company nestled in the suburb of Thornton, CO. Founded in 1977 with the idea of bringing a superior experience of coffee to the people, we undoubtedly developed into a recognized and respected leader in the coffee industry. Twenty years later, we became a wholly owned subsidiary of Whole Foods Market. Since then, Allegro Coffee hasn’t been just coffee.

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Today, our Thornton facility proudly roasts coffee, blends tea, and packages spices. Whether we’re here at our headquarters or Origin sourcing beans, leaves, cacao, or spice...we are mission driven — committed to offering quality products grown in sound social conditions and wholeheartedly supporting sustainable farming practices.
We are looking for people to join our team who feel the same and want to contribute to the continuing success of producing the finest coffee in the world!

Summary: Under general supervision, this individual is responsible for support of Roasters through the loading of green coffee per specifications given and green coffee packaging.
This is an entry-level position on the Roasting team.

Duties
• Weighing and packaging green coffee for Whole Foods Market stores.
• Organization of incoming green coffee shipments for proper placement within warehouse.
• Management of overall placement and organization of green coffee warehouse for efficient set up and access for Roasting.
• Loads green coffee into pit scales to be transferred into roaster and green coffee scale.
• Prepares various coffee blends according to established formulas.
• Learns the scheduling of roasts to ensure smooth production flow and to meet inventory requirements.
• Learns and performs roaster set-up for each roast using established procedures as guidelines and making adjustments as needed.
• Learns and transfers roasted coffee to appropriate production stations (bagging and grinding) to ensure efficient work flows.
• Learns and notifies subsequent production stations of roasted coffee status (variety, amounts, special instructions, etc.).
• Follows Good Manufacturing Practices guidelines and OSHA Safety standards at all times.
• Learns establishment of roasting quality standards.
• Learns to conduct quality tests on all roasts using the Agtron roast analyzer.
• Participates in regular coffee tastings to ensure quality standards.
• Clean and perform regular maintenance on Roasters and other equipment in the Roasting and Green Coffee packaging area per maintenance schedules and as directed by Roastmaster or Roasters.
• Performs all related job duties as required.
• Have training and be compliant in the company’s SQF, GMP, HACCP, FDA, OSHA policies and procedures as well as any local/state/federal requirements.

Requirements
• Reliability is paramount.
• Individual must demonstrate flexibility to meet quickly changing production and roasting schedules.
• Individual must be able to perform heaving lifting (lift up to 100 pounds) and handle multiple tasks simultaneously.
• Must be able to operate mechanical equipment, use of forklifts, man lifts or other heavy machinery.
• Experience with or strong desire to learn about coffee quality and tasting.
• Good communication and organizational skills
• Basic math skills (ability to do “on the fly math”)
• Able to take direction and work under pressure
• Able to accurately follow directions and established formulas.
• Able to perform physical requirements of position
• Able to work well with a team

Working conditions
• Standing and walking for extended periods of time, up to 8-12 hours.
• Bending, stooping and climbing.
• Mental and physical dexterity.
• Unassisted heavy lifting up to 100 pounds.
• Work in hot temperature due to heat of Roaster.
• Use of box cutters.
• Mandatory use of required personal protective equipment.
• Use of ladders.
• Repetition or sequence of duties.

Posting closes June 3rd

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Only online applications will be accepted
here.

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Posted: May 25th 2018

Toby’s Estate
Assistant Manager
New York, New York

Toby’s Estate Coffee is a small batch roaster located in Brooklyn, New York. We travel the world sourcing coffee, celebrating quality and complexity. As roasters and baristas, we believe that each coffee can tell a story and we strive to share that in every cup.

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Posted: May 24th 2018

Counter Culture Coffee
Regional Sales & Account Manager
New York, New York

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
Regional Sales and Account Managers act as the first point of contact between Counter Culture and our potential Wholesale partners, and are responsible for developing a retention strategy that will yield positive, long term partnerships. The key functions of this role are identifying and qualifying prospective wholesale partners across a variety of channels, adding new, appropriate business to the designated region, and managing those relationships to the net benefit of a region’s revenue and profitability. Sales and Account Managers must have not only a strong business skill set, but also a thorough knowledge of the food and beverage industry.

Counter Culture Sales and Account Managers are smart, resourceful, and reliable, but, first and foremost, they genuinely care about people and coffee.

Job Duties
• Quickly and accurately qualify all incomings leads, and follow up accordingly
• Source appropriate new business through effective cold calling and networking
• Account management of regional customers ranging from coffee shops to restaurants to hotels, to specialty shops
• Act as a consultant to new wholesale partners in a manner consistent with Counter Culture core values
• Recommend and sell coffee equipment appropriately and with expertise
• End-to-end management of the process of onboarding new wholesale partners
• Work with the Divisional Manager and the Regional Manager to refine and execute sales and account management strategy for the assigned region
• Responsible for regional growth, retention, and profitability
• Effective use of a CRM, and all relevant communication tools
• Participate in Training Center events including but not limited to labs, classes, tastings, workshops, and socials
• Contribute to regional success by understanding and influencing leading indicators and metrics

Requirements
• Must be positive, inspiring, curious, thorough, and must not accept the status quo
• At least two (2) years of sales or account management experience in coffee, or a related industry
• Experience and knowledge of the geography of the assigned regional markets and channels preferred

• The ability to manage one's own time and schedule effectively. Available to work a flexible schedule including periodic overnight travel, as well as weekend and off-hours work
• A strong desire to nurture new wholesale partnerships appropriately
• A high aptitude for communication, and a strong desire to effectively communicate the mission and values of Counter Culture to prospective and current wholesale partners as well as the general public
• A willingness to be challenged, and an eagerness for professional education and growth
• Basic technical expertise, and a willingness to learn about the equipment required to produce the highest quality coffee
• Desire to be a part of an amazing regional team of educators and technicians, and to participate in education and events for both the public and for our wholesale partners
• Valid driver’s license and a clean driving record

Physical Aspects of this Position
The physical activity of this position
Stooping   • Bending body downward and forward by bending spine at the waist.
Kneeling   • Bending legs at knee to come to a rest on knee or knees.
Crouching   • Bending the body downward and forward by bending legs and spine.
Crawling   • Moving about on hands and knees or hands and feet.
Reaching   • Extending hand(s) and arm(s) in any direction.
Standing   • Particularly for sustained periods of time.
Walking   • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing • Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling • Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
Lifting • Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Fingering • Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping • Applying pressure to an object with the fingers and palm.
Feeling • Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Talking • Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The physical requirements of this position
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The visual acuity requirements
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position:
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

90-Day Goals
• Satisfactory completion of onsite Counter Culture Coffee orientation
• Effective demonstration of the ability to work without supervision and with other regional team members
• Effective demonstration of the ability to complete required tasks in a timely manner
• Effective demonstration of the ability to communicate with the National Sales Team
• Completion of at least four Professional Development courses
• Lead a Tasting at Ten, and a Catalogue Cupping

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Successful candidates for employment must be able to pass a post-offer/pre-employment background check and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: May 23rd 2018

Counter Culture Coffee
Regional Educator
New York, New York

Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

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Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
With strong public speaking skills and comfort conveying knowledge and information to diverse groups of people, Regional Educators serve as liaisons between Counter Culture, our customers, and the public. Both our wholesale and consumer partners can learn cutting edge coffee and service skills through our education programs which are professionally executed by our Regional Educators. In addition to teaching courses, Regional Educators contribute content to courses and events as well as follow up with relevant trainings for baristas who desire to progress as coffee professionals This seat should approach and extend educational opportunities within the strategy for regional growth, retention, and profitability.

Job Duties
• Responsible for supporting regional growth, retention, and profitability.
• Developing and executing strategies with regional teams to achieve goals.
• Scheduling and teaching our Professional Development program.
• Scheduling and teaching our Home Brew program, including public coffee tastings.
• Helping maintain all assets, including cleaning and care of all coffee equipment, training center facilities, and vehicles.
• Contributing content to our education programs and events.

Requirements
• Must be positive, inspiring, curious, thorough, and must not accept the status quo.
• Able to work well with a regional sales and support team to achieve growth and retention goals.
• Five years barista experience in the specialty coffee industry, store management experience preferred.
• Loves coffee and loves talking about all aspects of it.
• A valid US Driver’s License and be able to drive a company vehicle.
• Travel, sometimes overnight. Work hours may be outside of normal business hours including some weekends, or holidays.
• Congenial, professional, helpful, and thoughtful in any situation.
• Must be able to lead large groups in discussions or training regarding nearly anything coffee related.
• Comfortable using various forms of technology and programs for account management.

Physical Aspects of this Job
The physical activity of this position
Balancing; maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces; Stooping: bending body downward and forward by bending spine at the waist; Crouching. Bending the body downward and forward by bending leg and spines; Reaching: extending hand(s) and arm(s) in any direction; Standing: particularly for sustained periods of time; Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another; Pushing: using upper extremities to press against something with steady force in order to thrust forward, downward or outward; Pulling; using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion; Lifting; raising objects from a lower to a higher position or moving objects horizontally from position-to-position; Fingering: picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling; Grasping:. applying pressure to an object with the fingers and palm; Feeling: perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips; Talking: expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly; Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound; and Repetitive motion: substantial movements (motions) of the wrists, hands, and/or fingers.

The physical requirements of this position
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual acuity requirements (including color, depth perception, and field vision):
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position
The worker is subject to both weather and environmental conditions; activities occur inside and outside (such as when traveling to work sites).
The worker is subject to noise; there is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

90-day goals
• Strong understanding of Counter Culture’s vision, mission, values, and Plan.
• Comprehensive understanding of our wholesale program including our products, services, and policies.
• Proficiency with Counter Culture’s CRM.
• Set quarterly goals for yourself and your top clients.
• Become a certified CCC Educator.
• Lead a Tasting at Ten.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Successful candidates for employment must be able to pass a post-offer/pre-employment background check and to demonstrate employment eligibility authorization to work in the USA.

Please apply here.

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Posted: May 23rd 2018

Big Shoulders Coffee
Baristas
West Town Chicago, Illinois

We are a critically acclaimed Chicago-based coffee roaster in search of qualified barista to round out our already-amazing staff. We believe in sustaining profitable growth by providing the best customer experience for our guests and co-workers. Ideal applicants are responsible, hard working, possess elevated coffee knowledge and a strong passion to learn. We set ourselves apart by going the "extra mile" for any and all of our customers and are looking for service oriented baristas who can balance pouring a great latte while providing exceptional experiences for the people who come into our store. Prior specialty coffee experience is strongly preferred.

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Posted: May 23rd 2018

Olympia Coffee Roasting Co.
Retail Barista Trainer
Olympia, Washington

Position Description
The Retail Barista Trainer supports operations by providing coffee training and education for retail staff members of Olympia Coffee. The Trainer reports directly to the Retail Directors and works alongside the Coffee Bar Managers as a part of the Retail Leadership Team.

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Posted: May 22nd 2018

Olympia Coffee
Cafe Manager
Olympia, Washington

Company
Olympia Coffee is an award winning, Olympia, Washington based coffee roaster and retailer with a quality of life mission.

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The Coffee Bar Manager works as a member of Olympia Coffee’s Retail Team. S/he is supervised by the Retail Director, works in close collaboration with the Retail Trainer and supervises a team of Baristas in operation of the coffee bar. The Coffee Bar Manager is responsible for managing his/her coffee bar’s operational and financial success.

General Responsibilities
• Ensuring the store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.
• Building a well-developed and high performing team that works together collaboratively and upholds the Olympia Coffee Staff Member Expectations.
• Promoting a positive staff morale and favorable image in the community as a local, hand crafted artisan brand.

Specific Duties
• Bar Operation and Budgeting
• Perform barista tasks during scheduled shifts (15-20 hours per week): prepare drinks, provide an outstanding customer experience, operate point of sale, stock products, and cleans store.
• Ensure clean, attractive, and inviting cafe environment.
• Create and execute plans to elevate product quality and customer experience, as well as minimize waste and reduce costs.
• Participate in financial goals of store including development and implementation of systems for increasing efficiency and profitability of the store.
• Monitor and manage labor levels to increase efficiency without sacrificing quality or customer experience.
• Maintain vendor relationships and keep products in stock by ordering products or communicating café inventory needs to Wholesale Department.
• Maintain relationships with bakeries, including placing orders, introducing new products, tracking and minimizing waste.
• Maintain scheduled preventative maintenance on all equipment, and ensure that all equipment is in proper working order.
• Troubleshoot small repairs and work with the retail director toward a resolution on larger repairs.
• Maintain safety of cafe environment and ensure proper handling and storage of food products.

Team Development and Education
• Recruit, hire, and supervise a team of baristas for coffee bar operation.
• Work closely with the Retail Trainer for initial and ongoing training for coffee bar team.
• Demonstrate leadership in coffee preparation, bar management, and hospitality.
• Create weekly schedules for coffee bar team, adjust hours and shift as necessary.
• Facilitate communication between coffee bar team and work any issues towards resolution.
• Maintain complete knowledge of all coffees and retail products, stay up-to-date on emerging products, promotions, and policies and ensure education of coffee bar team.
• Develop leadership within team including hiring and supervise lead baristas.
• Educate and ensure coffee bar team is upholding company procedures and policies, use corrective action as necessary.
• Promote positive staff moral and relationships with staff members including honoring staff member company anniversaries.
• Maintain calendar of staff member reviews, including scheduling and facilitation of reviews.

Desired Characteristics
• Passionate about coffee, great work ethic and desire to be at Olympia Coffee Roasting Co
• Positive attitude, great communication, and strong leadership skills.
• Strong knowledge, background, and experience in coffee preparation, bar management and hospitality.
• Detail-oriented and excellent organization skills
• Ability to solve problems and prioritize important tasks
• Self-motivated with the ability to manage independently
• Capable of handling sensitive and confidential information
• Basic computer skills and technological troubleshooting
• Ability to manage projects and hold others accountable for job performance

Benefits
• Competitive Pay Scale Based On Experience
• Paid Time Off - 3 weeks
• Full Benefits - Medical, Dental, Vision
• Mileage reimbursement for company errands Coffee benefits package

Position Closes June 4th 2018

Please email careers@olympiacoffeeroasting.com with a letter of interest and resume.

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Posted: May 21st 2018

Barrington Coffee Roasting Company
Cafe Manager
Boston, Massachusetts

We are looking to hire a Cafe Manager who is excited by the opportunity to run an established shop on Newbury Street in Boston. We are looking for someone to lead a wonderful team, carefully curate offerings and maintain a beautiful cafe.

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Posted: May 21st 2018

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