Welcome to Sprudge Jobs, a division of the Sprudge Media Network focused on hirings and availability from the best brands in specialty coffee. Interested in posting a job? Contact us.
Current Listings
- Broadcast Coffee Roasters – Cafe Manager – Seattle, Washington
- Klatch Coffee – All Positions – San Francisco, California
- Intelligentsia Coffee – Baristas – Hollywood, California
- Ceremony Coffee Roasters – Director of Coffee – Annapolis, Maryland
- CUPS – Regional Sales Manager – New York, New York
- Torani – Territory Development Manager – Denver, Colorado
- The Early Bird Coffee Co. – Lead Barista – Hayward, California
- Top Pot Doughnuts and Coffee – Production Coffee Roaster – Seattle, Washington
- Convene/For Five Coffee – Cafe Supervisor – For Five Coffee (Café) – Chicago, Illinois
- Slate Coffee Roasters – Assistant Manager – Seattle, Washington
- Slate Coffee Roasters – Baristas + Brewers – Seattle, Washington
- Cafe Imports – Customer Service Representative, North America – Minneapolis, Minnesota
- Intelligentsia Coffee – Retail Educator – Austin, Texas
- Intelligentsia Coffee – Retail Store Manager – Austin, Texas
- Coffee Manufactory – Production Roaster – Los Angeles, California
- Coffee Manufactory – Socal Regional Sales Manager – Los Angeles, California
- Coffee Manufactory – Norcal Regional Sales Manager – San Francisco/Oakland, California
- Allegro Coffee Roasters – Assistant Team Leader/Manager – New York, New York
- Allegro Coffee Roasters – Associate Team Leader – New York, New York
- Keffa Coffee Specialty Importers – Coffee Trader/Sales – Baltimore, Maryland
- Massimo Zanetti Beverage USA – Corporate Barista / Marketing Specialist (‘Beverage Category Specialist’) – New York, New York
- Ceremony Coffee Roasters – Service Technician – Annapolis, Maryland
- Primavera Coffee Importers – USA Sales Manager – USA
- Allegro Coffee Roasters – Café Team Leader – Thornton, Colorado
- Philz Coffee – Roasting Quality Technician – Oakland, California
- Stumptown Coffee Roasters – Cafe Senior Lead – Los Angeles, California
- Stumptown Coffee Roasters – Cafe Lead – Los Angeles, California
- Toby’s Estate Coffee – Office Assistant – New York, New York
- Cafe Imports – Sensory Analysis Assistant, North America – Minneapolis, Minnesota
- Counter Culture – Regional Technical Services – New York, New York
- Common Room Roasters – Baristas – Newport Beach, California
- Equator Coffees & Teas – Retail General Manager – San Francisco, California
- Balzac Brothers – Specialty Coffee Sales Associate – Charleston, South Carolina
- Brooklyn Roasting Company – Store Manager – New York, New York
- Brooklyn Roasting Company – Baristas – New York, New York
- Stumptown – Cafe Manager – New York, New York
- Groundwork Coffee – Service Technician – Portland, Oregon
- Fellow – Retail Store Manager – San Francisco, California
- Equator Coffees & Teas – Baristas – San Francisco, Marin, Oakland, California
- Equator Coffees & Teas – Shift Leads – San Francisco, Marin, Oakland, California
Broadcast Coffee Roasters
Broadcast Coffee Roasters
Cafe Manager
Seattle, Washington
Broadcast Coffee Roasters has been spreading love and acceptance through hospitality and delicious drinks for over 10 years. Our three light and bright cafes in the heart of Seattle, are beacons of warmth in the local communities we serve. We have fostered a collaborative work culture, with an emphasis on fun, hard work, and care for those around us. Want to be a part of this? We are growing our team!
The Cafe Manager will join a dynamic team of coffee professionals to lead and develop a diverse staff in a high-volume setting. The manager will display mature leadership, engage staff and guests about our offerings, and ensure smooth daily cafe operations. They will possess an in-depth knowledge of our coffees, policies, values and goals. This is a full time position. 90-day probationary period for the role.
Specific duties will include
● Cultivate a culture of hospitality through a strong, positive presence on the floor
● Provide a consistent, exceptional coffee experience and expect same from staff
● Promote teamwork and excellent communication within the cafe, through regular email updates, meetings, and constructive feedback
● Engage cafe staff with the menu through tasting and sharing knowledge
● Work with GM and training team to recruit, hire and train new staff when needed
● Place all inventory, coffee, and milk orders
● Monitor cafe waste and adjust order pars to ensure financial goals are met
● Maintain specific cafe goals for cleanliness, organization, and efficiency
● Manage schedules to meet staff needs and labor budget goals
● Ensure shifts are covered when someone is away or sick
● Work with GM to communicate and implement policies
Requirements
● Must have leadership experience
● Excellent communicator
● Ability to work well as part of a team
● Approachable and positive as a leader
● Ability to give and receive constructive criticism
● Excellent problem solving skills
● Obtain MAST & Washington State Food Handler’s Card
● Flexible availability, including weekends
● Must love people and coffee!
Compensation
● Competitive hourly rate
● Two weeks PTO
● Health insurance
If interested, please send cover letter and resume to Nat@broadcastcoffee.com.
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Posted: January 18th 2019
Klatch Coffee
Klatch Coffee
All Positions
San Francisco, California
An informal gathering for coffee and conversation, simply stated, is what Klatch Coffee is. For the past 25 years, Klatch Coffee has been serving up award-winning coffee with great conversation. Based in Los Angeles, this family business started out of a love for great coffee with one retail store and has evolved into a global wholesale roaster and retailer with its coffee featured daily on three continents.
We are now expanding our retail presence into the Bay Area, with our first location opening in San Francisco. We are currently hiring for all positions, including baristas, leads, and management with room (and expectations) for upward growth! Our ideal candidate is attentive, punctual, and hard-working.
Working at Klatch Means
● Creating a memorable first impression to customers by providing outstanding customer service
● Ensuring all appropriate health and safety standards & ServSafe practices are followed consistently
● Always maintaining a sense of urgency with helping customers
● Reducing product waste and overages
● Consistently producing beverages of the highest quality
● Educating our customers and staff on the award-winning coffees & espressos we roast
● Maintaining a clean and tidy workstation at all times
● Taking pride in the cleanliness of our cafe and the comfortability of our customers
● Maintaining appropriate levels of products & supplies at stations to ensure smooth service
● Maintaining proper cash handling and ensuring proper procedures are followed
● Opening and/or closing the location properly and following the closing checklist to completion
What it Takes to Shine
● 1 year café experience, with specialty coffee experience preferred
● Availability to work flexible hours that may include early mornings, evenings, weekends and/or holidays
● Maintaining a minimum availability of 30 hours for all leads & management and 25 hours for baristas
● Communicating scheduling needs to Managers in a timely manner
● Strong interpersonal skills and ability to build relationships
● Knowledge of proper bar cleaning methods including manual espresso equipment
● Ability to work effectively in a team environment and cooperate seamlessly with co-workers, management, and leads
● Ability to work & think independently, make quality decisions in the absence of a supervisor
● Ability to lift and or move up to 50lbs
● Previous experience with café POS systems
● Valid ServSafe certification or equivalent Food Handlers card
For more specific information on each job description, or if interested in applying, please send a cover letter and resume to: jenna@klatchroasting.com
Klatch Coffee is committed to a policy of Equal Employment Opportunity. We recruit, employ, train, compensate, and promote without regards to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
Please send cover letter and resume to jenna@klatchroasting.com.
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Posted: January 18th 2019
Intelligentsia Coffee
Intelligentsia
Baristas
Hollywood, California
We deliver the world’s best coffee. Farmers, employees and customers are collaborators
in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality.
We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee’s agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion and equality.
Position Summary
Working in the retail stores, Baristas provide courteous, knowledgeable outstanding customer service through excellent product knowledge and superior barista skills. Baristas support all sales efforts in the retail stores through outstanding customer service, beverages prepared according to Intelligentsia’s highest standards, and a commitment to quality in all of the goods the company offers.
Duties and Responsibilities
Operations
● Adhere to all company policies and protocols, both behind the bar and at the front of house, including those for cash handling and safety, while maintaining a clean and organized work space so fellow team members can locate resources and products quickly
● Ensure that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked coffeebar
● Uphold the company’s standards regarding merchandising, inventory and rotation of store products
● Offer relevant, thoughtful ideas and suggestions for improving operations
● Ensure adherence to the company’s dress code, as well as all health and safety requirements
Drink Quality/Education
● Prepare and serve coffee and tea beverages that adhere to the company’s freshness and quality standards ensuring that they consistently reflect the company’s recipe and presentation standards
● Complete the required training modules contained in the Retail Training Manual; Baristas are encouraged to pursue the completion of additional training modules
● Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers
● Actively participate in coffee and tea tastings to further product knowledge and help identify any issues or deficiencies
● Educate customers and staff on all coffee and teas carried
● Assist in the training and development of new staff
● Attend training sessions to constantly advance education on coffee, tea, merchandise, and espresso bar skills (which may require periodic travel to other Chicago locations); work with your Educator to further your barista skills
● Demonstrate an ongoing pursuit of education, training, and industry trends
Customer Engagement
● Ensure customers are warmly received and welcomed; engage the customers in a sincere and friendly manner, including greeting customers with a smile, thanking them for their patronage, and preparing drinks in an expedient manner
● Respond to questions, orders, and concerns with patience, confidence, and professionalism
● Engage customers about their drink preferences and tailor suggestions accordingly
● Facilitate easy dialogue with customers regarding other product offerings, including whole bean coffee, tea, complementary food offerings, merchandise, as well as any current promotions
Coffeebar Initiatives
● Participate in store-wide profit initiatives
● Offer strategic input or suggestions as to how to increase store profitability
● Demonstrate initiative with routine tasks
Job Requirements
Education and/or Experience
High School Diploma or General Education Degree (GED), AND experience in the specialty coffee, retail, hospitality and/or customer service industries
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the above-mentioned duties successfully. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions below.
● Ability to maintain a pleasant disposition and sense of urgency with helping customers
● Demonstrate a passion for coffee and tea
● Capability to interface and maintain effective relationships with coworkers and customers
● Logical and methodological approach to problem solving
● Flexible, with the ability to multitask in a highly demanding, stressful environment
● Maintain a calm demeanor during periods of high volume
● Ability to cooperate successfully as a member of a team
● Ability to communicate effectively with others, including giving and receiving feedback on the quality of services
● Communicate clearly, honestly and promptly
● Ability to use available resources to answer questions
● Maintain regular and consistent attendance and punctuality
● Strong cash handling skills
Language Skills
Ability to read and speak English proficiently. Spanish is helpful in California locations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● While performing the duties of this job, the employee is regularly required to see, talk and hear.
● The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
● The employee must occasionally lift and/or move up to 50 pounds.
● At times, may require more than 40 hours per week to perform the essential duties of the position.
● Fine hand manipulation (keyboarding and register).
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Retail store environment.
The noise level in the work environment is usually moderate.
Please apply here.
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Posted: January 18th 2019
Ceremony Coffee Roasters
Ceremony Coffee Roasters
Director of Coffee
Annapolis, Maryland
Ceremony Coffee Roasters is a quality-driven collective pursuing all things good in coffee. In our hard work together and with partners and customers everywhere, we are about authentic relationships, shared knowledge, and devastatingly beautiful coffee experiences.
As the Director of Coffee, you will be responsible for the leadership, management and effectiveness of roasting and production as well as our green buying program. This includes providing the strategic execution, leadership and management of all aspects concerning the sourcing, roasting, fulfillment and promotion of coffee for Ceremony. You play an integral role in the success of the company with execution of consistently high roasting standards and mastery of flavor development. You will also be integral in sourcing activities, financial management of green coffee and coffee inventory management.
Essential Functions
Leadership + Culture
● Team Leadership – Build and lead a team driven by passion and pride in its work. Communicate and maintain the highest standards of work for your team, and communicate daily to strive for flawless execution. Oversee all human resources functions within the Coffee Department: hiring, onboarding, performance evaluations, professional development, etc.
● Communication — Conduct collaborative team meetings regularly to address process improvements, sourcing strategies, operational issues, and to provide constructive feedback. Communicate regularly with other department leaders to address issues upcoming and ongoing.
● Cultural Leadership – Be both a steward and an ambassador for Ceremony’s Shared Values: Quality, Integrity, and Community.
● Outreach + Promotion – Conduct public cuppings and occasionally visit wholesale accounts and Ceremony cafes as needed or requested. Contribute to blog posts, prepare origin trip staff presentations, and serve as Ceremony’s public face of coffee in the broader community.
Coffee
● Offerings – Manage coffee offerings to ensure an interesting mix of coffees at a variety of price points. Roll out new coffees with pricing, UPCs, info (taste, terroir, process, etc.), and release dates.
● Sourcing – Collaboratively develop coffee buying strategies, maintain supplier relationships, manage green coffee contracts, and work to control costs. Oversee sample roasting and cupping for evaluation to facilitate purchasing decisions. Sourcing work will involve selective travel to facilitate relationships and identify new coffee buying opportunities.
● Quality Control – Oversee routine production cupping and documentation to ensure roast accuracy. Monitor and document green coffee analysis to ensure stability. Facilitate QC of prepared coffee at Ceremony retail outlets.
● Analysis – Analyze green coffee and develop roast profiles. Develop and maintain blends. Utilize lab equipment to evaluate green & roasted coffees and develop strategies to ensure maximum quality and consistency.
● Information Distribution – Manage the process of gathering, distilling and presenting information regarding our coffee offering in multiple formats, most important on the Ceremony website. Work closely with the Retail department to guide in-café coffee program and provide all relevant information for baristas, café staff, and customers.
Operations + Accountability
● Financial Accountability – Maintain departmental budgets and achieve financial goals by making smart decisions in contracting coffees, managing production operations, and managing inventory.
● Compliance – Ensure that all aspects of roasting and production (employees, facilities, operations) adhere to federal and state standards. Ensure that FDA sanitation, training, maintenance, and recordkeeping requirements are met. Ensure that all OSHA procedures and recordkeeping are maintained.
● Maintenance – Ensure routine cleaning and maintenance of roasting and production equipment is conducted and that accurate and thorough records are maintained. Establish a thorough working knowledge of all systems and oversee the routine and periodic maintenance.
● Inventory – Oversee weekly green coffee and supplies inventories. Ensure accurate recordkeeping and reporting.
Qualifications + Requirements
● Bachelor’s Degree or higher
● Advanced sensory evaluation and cupping skills. Certified Q Grader strongly preferred.
● Significant high-volume production and sample roasting experience
● An understanding of green coffee contracts and the C Market
● Good organizational, problem solving skills and intuitive resourcefulness
● Strong initiative, proven leadership and management skills
● Competence with MS Office applications including Excel and Word
● U.S. Passport or equivalent. Willingness and ability to travel internationally including underdeveloped areas.
Please email your resume and cover letter to ronnie@ceremonycoffee.com
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Posted: January 17th 2019
CUPS
CUPS
Regional Sales Manager
New York, New York
Hanging out at coffee shops and chatting with baristas could be more than a Sunday hobby – it could be your job.
We’re building a sales task force based in NY who will be in charge of launching CUPS in Boston, DC and beyond. Sales managers need to be fearless, comfortable walking into small coffee businesses and excited by travel. An average week could have you and a team of co-workers having f2f meetings in 3 different cities and back in NY at HQ for meetings by Friday.
You are
● An excellent communicator and “people person”.
● Easy going and able to adjust to change quickly.
● Available to travel to different coffee shop locations throughout the market.
● Results-oriented, proactive, self-motivated and work well in a team environment. We believe in working hard and smart.
● A true team player with a friendly ‘can do’ attitude.
● Excellent organizational skills and strong attention to detail.
● Willing and interested in short-term professional travel.
● Thorough and good at “closing” deals.
● Bonus points for pre-existing relationships in the coffee industry.
You will
● Own all stages of the sales process.
● Prospect for potential coffee shop partners through internet research, social media, cold calling, cold walk ins, and real world networking.
● Connect with coffee shop owners online, on the phone and in person. Owners are tough to catch so you’ll have to be creative, charming and persistent.
● Correspond and have meetings with business owners/managers in order to sign up more CUPS locations – understand small business needs so that your pitch becomes a solution for their shop.
● Hand hold coffee shops during the set up process while transitioning the relationship to Account Management.
● Serve as an expert on CUPS and the specialty coffee industry.
We can offer you
● Rock solid medical, dental and vision plans.
● Competitive base + commission structure.
● Unlimited CUPS coffee shop drinks (coffee, tea, and hot chocolate!) all over the city (and soon the world!).
● A bootcamp in start up. You will learn a lot and very quickly!
● Quick growth opportunities. We are currently a small team of 5 with plans to add another 20+ people in 2019.
● The opportunity to work with an exciting new product that helps small businesses.
Please note this is an outdoor sales role.
What’s next
Snoop around our domains and if you’re excited by what we do then drop our Sales Director a line at Scot@cupsworks.com. He is a ninja at sniffing out a canned email so please personalize it for him. Pro – Tip his favorite coffee is a cortado and he likes CrossFit so if you sneak that into your application you’ll defo earn brownie points!
Our domains for snooping
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Posted: January 17th 2019
Torani
Torani (R.Torre & CO.)
Territory Development Manager, Business Partnerships (Foodservice)
Denver, Colorado
Do you live in the Denver Metro Area? Do you have a minimum of 2 years of sales experience working remotely in the food & beverage world? Have you called on foodservice distributors and operators? Are you willing to travel across the state of Colorado? Do you love to collaborate with operators providing drink recipe ideas and help drive sales? While you might not be an expert in all things beverage or sales yet, your energy and business acumen will help you grow into this position (and additional markets!), as we invest in your development. Torani is currently looking for our next highly motivated and strategic Territory Development Manager.
Minimum Qualifications & Attributes
· Dedicated home office with space for some product literature and samples
· Experience working in the coffee industry OR knowledge of specialty beverages
· General understanding of how to build business
· At least 2 years of recent customer facing work experience in coffee and/or beverage
· At least 2 years working remotely
· Passion for flavoring specialty beverages
· Seeks knowledge of coffee trends
· Tech Savvy and able to master new technology quickly
· Social Media Savvy—need to connect with customers/targeted accounts through social channels
· Eligible to work in the US without sponsorship (now & in the future)
· Currently lives in the Denver metro market
· Willingness to do overnight travel a minimum of 50% of the time
· Willingness to participate at key trade shows in and out of the region (i.e. SCAA, Coffee Fest, etc.)
· Fluent in written & verbal English
· Experience with Outlook, Word, Excel, and PowerPoint
· Bachelor’s Degree or applicable experience
· Basic financial & business acumen
More information on this opening and to submit your application, please use this link here.
Thanks a “Latte!”
The Torani Territory Development Manager Hiring Team
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Posted: January 17th 2019
The Early Bird Coffee Co.
The Early Bird Coffee Co.
Lead Barista
Downtown Hayward, CA.
The Early Bird Coffee Co. is looking for a Lead Barista experienced in specialty coffee preparation who is able to quickly learn cafe standard operating procedures and able to willingly train and lead new barista’s when needed. SCAA/Barista Guild members preferred but we accept all applicants!
Please send cover letter and resume to theearlybirdcoffeeco@gmail.com
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Posted: January 16th 2019
Top Pot Doughnuts and Coffee
Top Pot Doughnuts and Coffee
Production Coffee Roaster
Seattle, Washington
Top Pot Doughnuts and Coffee in Seattle is looking for a full-time Production Coffee Roaster!
The Production Roaster will work 30-40 hours per week, typically with a Monday-Friday schedule at our flagship café located at 2124 5th Avenue Seattle, WA 98121. Some weekends may be required.
This role is responsible for supporting our Roastery Manager in all facets of wholesale and retail coffee production for Top Pot Doughnuts and Coffee.
Our Production Coffee Roaster will roast, bag, weigh, grind and label our coffee along with assisting in cold brew preparation and bottling. The individual in this role will have a “no job too big or too small” perspective and must be self-motivated.
Required Skillset
● Previous experience in coffee roasting
● The ability to support a collaborative production environment
● Able to lift up to 50 pounds on a repeated basis
● Excellent written and oral communication
● Strong initiative and self-management
● Continually work at a fast pace in a clean environment with high standards for quality and cleanliness
● Accept constant feedback for job improvement until required standards are met
● Basic math skills
Expected Development
● Participate in roaster maintenance and cleaning needs
● Develop working knowledge of roasting systems
● Participate in green coffee inventory and organization needs
● Actively work to grow coffee knowledge
● May be involved in public tastings and events as needed
● Sensory evaluation and cupping skills
● Quality control assessment at the roaster and cupping table
● Assisting the Roastery Manager with barista training
This is an hourly full-time position.
Work Environment
The work environment is a roastery inside a coffee shop setting. The person in this position is consistently working in front of a large coffee roaster or espresso machine. While performing the duties of this job, the employee is frequently exposed to extreme heat (non-weather), moderate noise level and use of common cleaning agents, such as bleach.
The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand and talk or hear; and use hands to finger, handle, or feel. The employee is frequently required to walk; reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
Top Pot Doughnuts is an equal employment opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Top Pot Doughnuts believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.
Please apply here.
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Posted: January 16th 2019
Convene/For Five Coffee
Convene
Cafe Supervisor – For Five Coffee (Café)
Chicago, Illinois
Convene is reimagining how space and service can support more productive and enjoyable meetings. We are inspired by the belief that environments have the power to positively influence the activities that happen within them. The strategic importance of a client event and the resounding implication of its outcome give us a profound sense of responsibility and purpose. We are honored and grateful to be the host of these occasions and are committed to pursuing better ways to support them.
We host Fortune 500 companies’ most important meetings. The creativity that is cultivated by our spaces and productivity efficiencies leads to amazing ideas and better flow of business. Meeting and event planners find a consistency in our brand and services while experiencing the ease of doing business with us.
Convene at 730 Third Ave is Manhattan’s largest conference center and is conveniently located just a few blocks away from Grand Central Terminal. Our resource-rich conference rooms provides a unique and vibrant experience for professional meetings and receptions. In addition to on-site culinary services for these meetings, Convene oversees the building cafeteria.
The Café Manager is responsible for all the daily operations of the Café, ensuring consistency with our Convene culture, providing world-class customer service, and managing a staff of 15 people. He/she leads by example and fosters an employee-centric environment while focusing the café staff on maximizing sales and productivity in the Café. The Café Manager selects, hires and develops Café staff and assists with any needs.
Requirements
– College degree
– Minimum of 6 months experience in food and beverage service
Knowledge and Skills
– Proven excellent communication and interpersonal skills
– Proven good organizational skills
– Must be highly motivated and ready to lead
– Must have a good understanding of food and beverage operations
– Computer literate with Microsoft Office- Word, Excel and Internet use
– Working knowledge of Health & Safety compliance
– Food Hygiene or Food Handling Certificate preferred
Physical Requirements
– Flexible and long hours sometimes required
– Able to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Duties and Responsibilities
– Manages and motivates the Café team including hiring, firing, performance management and employee recognition
– Trains new employees and provides ongoing training for all Café staff
– Develops and implements Café policies and procedures
– Coordinates Café team schedule, covering different shifts if necessary
– Serves as the lead customer service contact in Café for customers and building manager including answering questions and other client communication
– Acts as a liaison between Café and all other departments, communicating relevant information to Café staff as needed
– Establishes, monitors and analyzes Café budget
– Manages vendor relationships and maintains inventory
– Responsible for keeping Café area clean, neat and orderly
– Orders any supplies needed for the Café
– Conducts departmental meetings
Please send cover letter and resume to kfitzgerald@convene.com
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Posted: January 16th 2019
Slate Coffee Roasters
Slate Coffee Roasters
Assistant Manager
Seattle, Washington
At Slate Coffee Roasters we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Slate hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
We are looking for an enthusiastic, friendly, and more-than-competent assistant manager.
In addition to leading by example and serving incredible coffee on bar, our Assistant Managers are responsible for banking and cash handling, coffee orders, adjusting schedules as needed and closing/opening the cafe. Our Assistant Managers work a Tuesday-Saturday schedule, closing the cafe 3 days per week.
Qualifications
Two-years specialty coffee experience in Seattle or comparable market, ideally in a supervisor, shift lead or assistant manager role
• Weekend availability
• Knowledge and understanding of brew methods, extraction and latte art
• Warm, engaging customer service
• Ability to work on your feet 6-8 hours a day, lift up to 30lbs and to climb stairs
• Washington State Food Handler’s Card
Assist the Cafe Manager
• Coach and support team leadership development and training needs
• Ensure we always meet our high standards of quality and deliciousness for every drink and food item served in your cafe, through regular tasting and help from other Slate Coffee teams
• Work on bar and on the floor, not only to help the team in busy moments but to stay constantly connected to the heart of our work and find ways to continually improve it
• Create and maintain a thoughtful work schedule for your team which balances individual, team and cafe needs while meeting our business goals for efficiency
• Perform all ordering including coffee, milk, pastries, inventory, etc. ensuring that we are always able to meet the requests of our guests while never wasting anything
• Manage day-to-day financial operations of the cafe smoothly, including banking, payroll, etc.
Additional factors
• Minimum 1-year commitment to the role
• 4.5 days on floor, .5 administrative days
• Assistant Management experience in specialty coffee, retail, hospitality and/or customer service industries is required
• Able to work a flexible schedule including weekends. Ensure that retail shifts are covered in the event of illness or emergency. Ability to transfer home store to any Slate retail location in the Seattle area
• Responsibilities will be revised and augmented to support Slate’s retail operations as systems develop. Cafe Manager is responsible for additional project management for retail as determined by skill set and development goals
• 90-day probationary period for role
• Compensation: DOE. Eligible employees will receive PTO, ORCA (Seattle Transit) cards, and health benefits (employer covered medical premium)
The Ideal Assistant Manager is
• Passionate about coffee and hospitality
• Proficient in brew methods, extraction and latte art
• Outgoing, professional and adaptable
• Open and a lifelong learner
Professionalism + Ownership
• Promote a culture of respect, integrity and authenticity
• Serve as a role model in performance and communication for team
• Communicate feedback constructively, honestly, directly, and urgently
• Demonstrate a sense of ownership for responsibilities and role through hard work, drive and initiative
• Make decisions that support the best interest of the cafe, team, and Slate Coffee
• Create and implement tools and systems to support retail operations
Retail Team Development
• Recruit and hire the highest quality Baristas + Brewers
• With Retail Trainer, train employees on store operations and audit product quality and technical skills
• Actively lead employee performance through ongoing communication, coaching, and performance management
• Facilitate change and inspire employees to grow by modeling a passion and commitment to success
If interested, please send a resume and cover letter with three professional references to employment@slatecoffee.com
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Posted: January 16th 2019
Slate Coffee Roasters
Slate Coffee Roasters
Baristas + Brewers
Seattle, Washington
Slate Baristas + Brewers serve to create exceptional experiences for our guests through genuine hospitality and to brew and showcase the coffees that we carefully source and roast.
Hospitality
• Acknowledge and greet our guests promptly and naturally
• Engage in a warm, authentic manner with guests; ask open-ended questions to determine their needs
• Guide guests through coffee offerings in an accessible manner
• Tailor depth of information shared to guests’ needs and desires
-Use best judgement and intuition to exceed a guests’ expectations
• Embrace empathy for those that we serve
• Rectify interactions that leave a guest feeling dissatisfied
• Continue to take care of the people that we host and serve throughout their experience.
Quality
• Demonstrate an understanding of freshness standards
-Demonstrate an understanding of coffee extraction theory
• Extract espresso, brew coffee, steam milk, and serve other products to Slate’s standards
• Provide feedback to leadership and roasting team regarding quality of raw products such as roasted coffee and milk
• Critically taste and evaluate products while working
• Thoroughly and effectively communicate coffee offerings and recipes to colleagues
Urgency
• Be mindful that good coffee takes time, and most of our coffee takes more time than our competitors. As such, work quickly, efficiently, and with a sense of urgency to serve guests as quickly as possible
-Prioritize crafting beverages over conversation
• Be mindful of completing cleaning and organizational tasks that set you and your colleagues up to work quickly
• Over-communicate time and tasks to guests; do not assume that your guests knows how long it takes to make a beverage, how many beverages need to be made, or that you are actively working
Environment
• Maintain a clean, organized environment that parallels our coffee quality
• Complete assigned tasks efficiently and thoroughly
• Maintain cleanliness of work space while crafting beverages
-Set coworkers up for success by cleaning and restocking for the next shift
• Communicate equipment and building needs to leadership
Professionalism + Ownership
• Treat others with kindness, respect and empathy
-Communicate honestly, directly, urgently
-Demonstrate a sense of ownership for responsibilities and role through hard work, drive and initiative
-Make decisions that support the best interest of Slate and your team
Essential Qualifications
• Minimum 1 year of specialty coffee, food service or bartending experience.
• Minimum 1 year commitment to the role in home store.
• 3-5 days per week, on average 15-32 hours. Must be available weekends. Changing availability may result in loss of hours.
• 90-day probationary period for role.
• Compensation of Seattle Minimum Wage plus tips.
Please send cover letter and resume to employment@slatecoffee.com
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Posted: January 16th 2019
Cafe Imports
Café Imports
Customer Service Representative, North America
Minneapolis, Minnesota
Cafe Imports is seeking a highly motivated Customer Service Rep to join our dedicated team in Minneapolis. This person will have a wide range of responsibilities focused on the daily operations of our Sales department. The ideal candidate is highly organized, precise, and has an interest in coffee. This will be an exciting opportunity for personal professional development, as this person will be surrounded by all things green coffee. This is a full-time entry-level position, and we are looking to fill it as soon as possible.
Our ideal candidate demonstrates practical application of the qualities required for this position. Past professional coffee experience is not required but is a plus. Proficiency in MS Office, data entry, and typing is required. This position communicates heavily with our clients and vendors on the phone and via e-mail; exceptional customer service (or proof of potential) is a must.
The person in this position will work under the supervision of the Customer Service Manager and Cafe Imports’ S.V.P. of Sales and will be responsible for triaging all incoming phone calls to the North American office, as well as processing orders, assisting customers with information from previous orders and shipments, learning the basics of coffee, and building/running reports in Excel.
As part of a small team in a demanding department, the ideal candidate will be able to shift from task to task, while remaining focused and completing their work efficiently. Organization and attention to detail are key.
Training will be provided where necessary: We hope to fill this position based on interest, dedication, and personality; previous coffee experience may be helpful, but is not required to apply.
Job Requirements
• Must be 18 years or older
• High-school diploma or G.E.D.
• Ability to work under pressure and in a timely manner
• Phone skills – receiving, transferring, handling calls
• Positive attitude
• Relevant work experience in a customer-service environment (or comparable).
• Ability to work well with others in a small, first-name-basis work culture.
• Ability to work on projects independently in a multifaceted department.
• Ability to take direction and correction professionally and constructively.
• Ability to manage time, work with precision and complete time-sensitive tasks in a fast-paced environment.
• Ability to communicate clearly and effectively with people from all over the world via phone and e-mail.
• Ability to exercise discretion.
• Ability to enter data without error.
• Attention to detail.
• Possesses an organizational bent.
Preferred
• 1–2 years of coffee related experience
• Associate’s or Bachelor’s degree
Responsibilities
• Answer incoming phone calls.
• Internal support and service for the Sales Department.
• Assist customers with information and service requests.
• Internal support and service for other departments as needed.
Cafe Imports is a small and exciting entrepreneurial organization. Our culture is perfectly suited for an individual who takes pride in providing excellent and accurate service to clients and colleagues. Or compensation, benefits and incentive plan are complete and competitive.
Please e-mail a cover letter and résumé to adrienne@cafeimports.com. No calls, please.
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Posted: January 15th 2018
Intelligentsia Coffee
Intelligentsia Coffee
Retail Educator
Austin, Texas
Who We Are
We deliver the world’s best coffee. Farmers, employees and customers are collaborators
in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality.
We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee’s agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion and equality.
Position Summary
The Educator maintains and enhances Intelligentsia’s brand through training, general education, and quality control for coffee and tea offerings. Responsibilities include overseeing drink quality behind the bar, training coffeebar staff, cupping, facilitating staff training and development, offering weekly demonstrations/events, and professional research. The Educator is expected to share time between the various coffeebars and the roasting works facility.
Duties and Responsibilities
Quality Control
• Monitor espresso drinks, all versions of brew-to-order coffee and tea, and ensure the water quality is acceptable for all drink preparation
• Initiate and participate in store sales initiatives as they relate to coffee and tea education
• Conduct weekly events/demonstrations/public tastings and continuously search for ways to refine and improve customer engagement
• Participate in the hiring process, including pre-employment coffee tasting and knowledge assessments
• Maintain a strong presence on the floor, ensuring that all staff maintain quality standards
• Proactively engage customers through dialogue around coffee and tea education
• Conduct staff cuppings and tea tastings, focused bar time, group training and product demonstrations
• Ensure that there is a strong dialogue with the Retail Manager to ensure that staffing needs are met
• Cover coffeebar shifts as needed
Training/Education
• Work with coffeebar staff – on an individual and group basis – to ensure that staff is confident in their drink preparation skills, throughout the year, and particularly prior to quarterly testing periods
• Review the Retail Training Manual with new staff, and help guide employees to strengthen their skills based on the coffeebar’s needs
• Act as an ambassador by maintaining strong relationships with the Green Coffee department, Marketing, Tea, and other coffeebar locations
• Continuously seek out education for the store, incorporating innovative and avant-garde ideas and initiatives into the evolving training program
• Research, suggest and implement new brewing methods and merchandising opportunities
• Work with wholesale accounts and staff events as needed
Job Requirements
Education and/or Experience
High School Diploma or GED required. Bachelor’s Degree and at least two (2) years of work experience in the specialty coffee industry (retail or wholesale) preferred.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Strong oral and written communication and presentation skills
• Strong skills in the areas of bar work and coffee and tea preparation
• Ability to maintain a pleasant disposition and sense of urgency with helping customers
• Demonstrate a passion for coffee and tea
• Capability to interface and maintain effective relationships with coworkers and customers
• Detail-oriented, logical, and methodological approach to problem solving
• Flexible, with the ability to multi-task in a highly demanding, stressful environment
• Excellent interpersonal and customer service skills
• Maintain a calm demeanor during periods of high volume
• Ability to lead and cooperate successfully as a member of a team
• Ability to communicate effectively with others, including giving and receiving feedback on the quality of services
• Communicate clearly, honestly, and promptly
• Ability to use available resources to answer questions
• Maintain regular and consistent attendance and punctuality
• General computer proficiency with knowledge of Microsoft Office
Language Skills
• Ability to read and speak English proficiently; understanding of Spanish is helpful
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to work eight (8) hours each day while on your feet
• Occasional lifting and/or moving of up to 50 pounds
• At times, may require more than 40 hours per week to perform the essential duties of the position
• Fine hand manipulation (keyboarding and register)
• Travel to various coffeebars and the Roasting Works
• Occasional air travel
Reports To – Regional Retail Manager
FLSA Status – Exempt
Typical Work Days – Typically five days a week; Monday through Sunday
Typical Work Hours – Varies dependent upon weekly schedule; hours are extended when workload is increased. There will also be occasional events and regular training for wholesale accounts.
Please apply here.
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Posted: January 15th 2019
Intelligentsia Coffee
Intelligentsia Coffee
Retail Store Manager
Austin, Texas
Who We Are
We deliver the world’s best coffee. Farmers, employees and customers are collaborators
in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality.
We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee’s agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion and equality.
The Retail Manager is responsible for the coffeebar’s overall operational performance. Working in a fast-paced environment, the Retail Manager is expected to build a strong and well-developed team that demonstrates a high level of customer service, and ensures that the quality of products are consistent by continuously adhering to Intelligentsia’s high drink standards.
Duties & Responsibilities
Culture/Hospitality
• Maintain a strong floor presence, cultivate an attentive and detail-oriented staff, and ensure a high level of customer service without sacrificing the quality of the coffee and tea beverages and products being offered
• Demonstrate a calm demeanor during peak periods, and set a positive example for staff
• Hold meetings for all staff at least quarterly and maintain a strong and open line of communication
• Assess staff performance on a consistent and ongoing basis; coach each employee, providing positive reinforcement and constructive feedback
Budget and Operations
• Recruit, hire, and supervise qualified personnel when positions become available
• Prepare, monitor and manage the coffeebar’s staffing levels and schedule; identify opportunities to increase efficiency without sacrificing operations
• Maintain accurate records and paperwork including daily sales results, monthly inventory, cash drawer reconciliation, personnel records and employment documentation
• Participate in the development of the coffeebar’s annual budget, and identify quarterly goals and objectives
• Ensure cleanliness, organization, and attractiveness of the coffeebar’s interior and exterior
• Maintain strong vendor relationships to ensure response time and deliveries are timely; track vendor activity, particularly those responding to and completing work order requests
• Plan, identify, communicate, and delegate appropriate responsibilities and practices to staff to achieve operational goals
• Continuously review the coffeebar’s operations to identify problems, concerns, and opportunities for improvement
• Review monthly financial reports to identify and address trends and issues in performance
• Suggest and implement new initiatives in pursuit of increasing quality and profitability, streamlining labor/systems, and increasing morale
Training/Education
• Facilitate new staff training (for Orientation and Cash Handling Policies and Procedures, at a minimum) with the coffeebar’s Educator, as well as provide a general overview of the company’s guidelines and procedures, including the various training modules and associated wage increases
• Work with the Educator to identify strengths and opportunities in staff development, and plan accordingly when developing the staffing schedule
• Embrace new and relevant industry trends and interface with other key players in the industry
Education and/or Experience
High School Diploma or GED required, plus a minimum of two (2) years of relevant work experience in which a supervisory position was held, preferably within the specialty coffee, hospitality, or retail industries. Bachelor’s degree preferred.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Positive attitude and strong leadership skills, with the ability to coach and mentor others
• Ability to manage operations independently, and effectively in a fast-paced environment
• Strong interpersonal and operational skills in a customer service-oriented environment
• Detail-oriented with strong analytical and problem solving abilities/Ability to manage multiple situations
• Ability to communicate clearly and concisely, both orally and in writing
• Strong organization, planning, and team-building skills
• Ability to plan and prioritize workload/Ability to handle confidential and sensitive information
Reports To – Regional Retail Manager
FLSA Status – Exempt
Customary Work Days – 5 days per week
Customary Work Hours – 40 hours
Hours are extended when workload is increased.
Please apply here.
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Posted: January 15th 2019
Coffee Manufactory
Coffee Manufactory
Production Roaster
Los Angeles, California
Coffee Manufactory puts immense focus on our sourcing and sustainability platform which sets the standards for every part of our business. We believe that through key partnerships with producers at origin, coffee quality and sustainability supply chain’s can reach their highest potential.
Under the supervision of the Roasting & Production manager, this person will play a vital role in the success of Coffee Manufactoy. They will be responsible for the daily batch roasting on a Probat G90 and/or G120, and the required production preparation and procedures necessary for daily order fulfillment. Our production roasters are the first to put their fingerprint on the product we call our own, and we hold those individuals to the highest standards. Quality and consistency are paramount in production roasting and order fulfillment. A passion for coffee and willingness to learn and work with a team are a must.
Primary Responsibilities
• Daily profile roasting to full coffee menu
• Use of Cropster RI software and Color-Track to monitor real-time roasting feedback
• Participate in weekly roasting equipment cleaning and maintenance
• Attend daily production cuppings
• Keep current green inventories stocked and prepped for roasting
• Take weekly inventory counts of green and roasted coffee for management
• Profile roasting to established curved set by head roaster
• Oversight of daily demand and order fulfillment
• Palletizing and FIFO of green and roasted coffee inventory.
• Green inventory processing
• Maintain a showroom-state roasting environment
• Stay up to date on current menu and blend compositions
• Be an ambassador of coffee knowledge for our company
• Use of a forklift and/or electric pallet stacker
• Ability to assist production team members when necessary
Minimum Qualifications
• Knowledge of Cropster Roasting Intelligence, and associated Cropster platforms
• Familiar with Dropbox, Google Doc’s, and other cloud platforms
• Experience with Microsoft Suite (Word, Power Point, Excel, etc)
• Valid California drivers license.
• Ability to multi-task in a highly demanding and sometimes stressful environment
• Ability to lift 40 pounds unassisted up to your waist
• Forklift Certified or ability to obtain certification
• Ability to stand for prolonged periods of time
• Flexible and able to work with a changing schedule
• Current ServSafe Food Handers Card or ability to obtain license.
Reports to the Roasting & Production Manager
Please send cover letter and resume to jeremy.brooks@coffeemanufactory.com
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Posted: January 15th 2019
Coffee Manufactory
Coffee Manufactory
Socal Regional Sales Manager
Los Angeles, California
Regional Sales Managers are the first point of contact between Coffee Manufactory and potential wholesale partners; responsible for the creation, pursuit, and onboarding of business relationships that yield high growth, long-term relationships and sales revenue. Key functions of this role involve identifying and qualifying prospective wholesale partners across a variety of targeted channels, successfully contributing to achievement of monthly sales volume and revenue targets, as well as managing those relationships to ensure long term profitability and retention. Regional Sales Managers are responsible for achieving monthly sales targets, leading our wholesale training & support staff, and growing exceptional customer relationships.
Primary Responsibilities
• Identifying, developing, and qualifying sales lead lists aimed at developing all wholesale channels
• Source new business through network, proactive lead development and follow through
• Responsible for regional growth, retention, and profitability; achieving monthly sales targets and revenue
• Execute sales and regional account management strategy across all channels
• Oversee regional wholesale training & support staff, providing excellent customer care, support, and follow up
• End to end management of the process of onboarding new wholesale partners
• Responsible for weekly management and oversight of regional wholesale coffee orders, AR/AP coordination
• Identify, recommend, and sell coffee equipment to wholesale partners
• Maintain exceptional knowledge of Coffee Manufactory products, messaging and sales strategy
• Effective use of all CRM, wholesale platform, sales sheets, and relevant communication tools
• Participation in all Coffee Manufactory related events and tradeshows
• Excellent organization and reporting, not limited to weekly sales 5:15, lead lists and pipeline reporting
Minimum Qualifications
• Be 21 years of age or older, hold valid drivers license and a clean driving record
• At least two (2) years of sales or account management experience in coffee or related sales industry
• Experience and knowledge of the geography of regional markets and channels preferred with a strong desire to create, develop, and onboard new wholesale partnerships beyond sales targets
• A high aptitude for communication and understanding of the mission and core values of Coffee Manufactory
• Ability to manage one’s own time and schedule effectively; available for periodic overnight travel, weekend and off-hours work
• A willingness to be challenged, open to professional education and growth
• Basic technical expertise, and a willingness to learn about all aspects of Coffee Manufactory wholesale and retail offerings
• Desire to be part of highly motivated team of coffee professionals, enjoy teamwork and problem solving
Reports to the Director of Business Development
Please send cover letter and resume to matthew.quillen@coffeemanufactory.com
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Posted: January 15th 2019
Coffee Manufactory
Coffee Manufactory
Norcal Regional Sales Manager
San Francisco/Oakland, California
Regional Sales Managers are the first point of contact between Coffee Manufactory and potential wholesale partners; responsible for the creation, pursuit, and onboarding of business relationships that yield high growth, long-term relationships and sales revenue. Key functions of this role involve identifying and qualifying prospective wholesale partners across a variety of targeted channels, successfully contributing to achievement of monthly sales volume and revenue targets, as well as managing those relationships to ensure long term profitability and retention. Regional Sales Managers are responsible for achieving monthly sales targets, leading our wholesale training & support staff, and growing exceptional customer relationships.
Primary Responsibilities
• Identifying, developing, and qualifying sales lead lists aimed at developing all wholesale channels
• Source new business through network, proactive lead development and follow through
• Responsible for regional growth, retention, and profitability; achieving monthly sales targets and revenue
• Execute sales and regional account management strategy across all channels
• Oversee regional wholesale training & support staff, providing excellent customer care, support, and follow up
• End to end management of the process of onboarding new wholesale partners
• Responsible for weekly management and oversight of regional wholesale coffee orders, AR/AP coordination
• Identify, recommend, and sell coffee equipment to wholesale partners
• Maintain exceptional knowledge of Coffee Manufactory products, messaging and sales strategy
• Effective use of all CRM, wholesale platform, sales sheets, and relevant communication tools
• Participation in all Coffee Manufactory related events and tradeshows
• Excellent organization and reporting, not limited to weekly sales 5:15, lead lists and pipeline reporting
Minimum Qualifications
• Be 21 years of age or older, hold valid drivers license and a clean driving record
• At least two (2) years of sales or account management experience in coffee or related sales industry
• Experience and knowledge of the geography of regional markets and channels preferred with a strong desire to create, develop, and onboard new wholesale partnerships beyond sales targets
• A high aptitude for communication and understanding of the mission and core values of Coffee Manufactory
• Ability to manage one’s own time and schedule effectively; available for periodic overnight travel, weekend and off-hours work
• A willingness to be challenged, open to professional education and growth
• Basic technical expertise, and a willingness to learn about all aspects of Coffee Manufactory wholesale and retail offerings
• Desire to be part of highly motivated team of coffee professionals, enjoy teamwork and problem solving
Reports to the Director of Business Development
Please send cover letter and resume to matthew.quillen@coffeemanufactory.com
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Posted: January 15th 2019
Allegro Coffee Roasters
Allegro Coffee Roasters
Assistant Team Leader/Manager
NYC, Bowery location
In 2013, the Allegro Coffee Roasters (ACR) brand was introduced to build a new coffee culture for Whole Foods Market. Through our curated coffee bars and roasteries, we bring uniquely sourced, small-batch roasted coffees to our vibrant local communities — currently located in Brooklyn, Berkeley, Chicago, Philadelphia, Boulder, Denver and NYC.
We plan to run the best coffee roasteries and bars in the country and are looking for the right people to help us do it. So bring your ideas, spirit, and love for coffee to the table and work with folks who share all of those things and want to do something more than the just the status quo.
The ACR Café Assistant Team Leader will be a part of a dynamic retail team committed to showing NYC what truly great coffee can be. You will help build a community of coffee curious baristas and customers, ensure that ACR is providing not only the best coffees in the world – but also the best locally sourced products and ingredients to be used in our house-made products to be served and sold in our café.
Summary
Responsible for sharing Allegro’s incredible coffee and other products with customers through day to day operation of the ACR Café. Works with other team members to create a welcoming environment serving as a gathering place that consistently delivers the highest quality coffee, tea, and other beverages with unparalleled customer service. Includes daily brewing, espresso machine operation, juice bar drink preparation (if applicable), cash register operation, retail store upkeep, and sales of Allegro coffee. Supervises all Cafe Team Members and manages store safety and security in the absence of the Cafe Team Leader.
Duties
• Performs all duties of a Cafe Team member, as communicated by the Cafe Team Leader, including providing excellent customer service, drink preparation, cash register operation, and equipment cleaning & maintenance.
• Assists Team Leader in monitoring daily sales and profits and manages daily operations that support continuous improvement.
• Controls team member labor by coordinating shift positions and shift changes in the absence of the Team Leader.
• Monitors and maintains sanitation and cleaning checklists of café and equipment.
• Maintains inventory levels, orders and receives coffee, milk, and other bar supplies under the supervision of the Cafe Team Leader.
• Resolves customer complaints regarding service and product standards.
• Consistently communicates and models Allegro/WFM vision and goals to both customers and Cafe Team Members.
• Motivates and advises team members to attain performance objectives outlined by the Cafe Team Leader.
• Communicates team member performance, sales goals, and day to day operations issues to Cafe Team Leader.
• Observes workers and customers to ensure compliance with relevant regularity rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, Americans with Disabilities Act (ADA) and H.A.A.C.C.P Guidelines.
Requirements
• Previous experience in a supervisory position.
• Have a passion and knowledge for coffee/tea and related products and equipment.
• Exceptional customer service skills
• Outgoing and engaging personality with the ability to create excitement around our products and to motivate a team.
• Good organizational skills with the ability to multitask and work independently or in teams.
• High standards of excellence and the ability to work to high quality and customer service standards.
• Excellent written and verbal communication skills.
• Working knowledge of MS Word and Excel.
• Previous café experience preferred but not required.
• Ability to perform physical requirements of position.
Only online applications at the following website will be considered. Please apply here.
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Posted: January 15th 2019
Allegro Coffee Roasters
Allegro Coffee Roasters
Associate Team Leader
New York, NY
In 2013, the Allegro Coffee Roasters (ACR) brand was introduced to build a new coffee culture for Whole Foods Market. Currently ACR has locations in New York City NY, Chicago IL, Philadelphia PA, Berkeley CA, Boulder CO, our stand alone Cafe Roastery in Denver and now our newest location at Chelsea in NYC.
We plan to run the best coffee roasteries and bars in the country and are looking for the right people to help us do it. So bring your ideas, spirit, and love for coffee to the table, and work with folks who share all of those things and want to do something more than just the status quo.
Responsible for sharing Allegro’s incredible coffee and other products with customers through day to day operation of the ACR Coffee Bar. Works with other team members to create a welcoming environment serving as a gathering place that consistently delivers the highest quality coffee, tea, juices and other beverages with unparalleled customer service. Includes daily brewing, espresso machine operation, juice bar drink preparation (if applicable), cash register operation, retail store upkeep, and sales of Allegro Coffee. Supervises all Coffee Bar Team Members and manages store safety and security in the absence of the Coffee Bar Team Leader.
Duties
• Performs all duties of a Coffee Bar Team member, as communicated by the Coffee Bar Team Leader, including providing excellent customer service, drink preparation, cash register operation, and equipment cleaning & maintenance.
• Assists Team Leader in monitoring daily sales and profits and manages daily operations that support continuous improvement.
• Controls team member labor by coordinating shift positions and shift changes in the absence of the Team Leader.
• Monitors and maintains sanitation and cleaning checklists of café and equipment.
• Maintains inventory levels, orders and receives coffee, milk, and other bar supplies under the supervision of the Coffee Bar Team Leader.
• Resolves customer complaints regarding service and product standards.
• Consistently communicates and models Allegro/WFM vision and goals to both customers and Coffee Bar Team Members.
• Motivates and advises team members to attain performance objectives outlined by the Coffee Bar Team Leader.
• Communicates team member performance, sales goals, and day to day operations issues to Coffee Bar Team Leader.
• Observes workers and customers to ensure compliance with relevant regularity rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, Americans with Disabilities Act (ADA) and H.A.A.C.C.P Guidelines.
Requirements
• Previous experience in a supervisory position.
• Have a passion and knowledge for coffee/tea and related products and equipment.
• Exceptional customer service skills
• Outgoing and engaging personality with the ability to create excitement around our products and to motivate a team.
• Good organizational skills with the ability to multitask and work independently or in teams.
• High standards of excellence and the ability to work to high quality and customer service standards.
• Excellent written and verbal communication skills.
• Working knowledge of MS Word and Excel.
• Previous coffee bar experience preferred but not required.
• Ability to perform physical requirements of position.
Only online applications at the following website will be considered. Please apply here.
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Posted: January 15th 2019
Keffa Coffee Specialty Importers
Keffa Coffee Specialty Importers
Coffee Trader/Sales
Baltimore, Maryland
Keffa Coffee Specialty Importers is looking for a sales/marketing professional to help manage our current clients and find new ones. We aim to create the best coffee experience for our customers through our knowledge of importing specialty grade coffee from origins all over the world and superior customer service! This is full time position Monday-Friday 9-5 PM, paid holidays, paid time off, simple IRA, health insurance and lots of free coffee!
Responsibilities
• Assisting Sales Team – through cuppings, tastings and continued education.
• Manage our CRM software to assist sales team with current and new clients to increase volume.
• Quickly identify sales leads and follow up accordingly.
• Effective use of Eximware for inventory, orders and contract purposes.
• Efficiently communicate with warehouses and brokers to fulfil orders with LTL carriers, air shipments, ocean freight, etc.
• Being an advocate for clients through knowledge of their past orders and preferences.
• Travel a few times a year for trade shows which will require weekend work.
Qualifications
• Love of Coffee!
• Must be positive, outgoing and a team player.
• Understanding of coffee brewing, equipment & cuppings.
• Excellent written and verbal communication skills and a friendly phone manner.
• Well-organized with the ability to be a self-starter and manage multiple responsibilities/tasks at once.
• Knowledge of Office 365: Excel, Word, etc. and use of EXIM ware a huge plus.
• 2 years experience preferred with some higher education.
Please email your resume and cover letter to keffajobs@gmail.com
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Posted: January 11th 2019
Massimo Zanetti Beverage USA
Massimo Zanetti Beverage USA
Corporate Barista / Marketing Specialist (‘Beverage Category Specialist’)
New York, New York
We’re looking for someone who is as passionate about coffee and espresso as we are! If you have experience as a barista looking to get into a corporate environment working in Marketing for one of the largest vertically-integrated global coffee groups in the world, please check out our full job description.
The Beverage Category Specialist will work for MZB’s coffee Away From Home Division, which spans foodservice, the workplace, and convenience. The person in this role will be recognized as a coffee expert, corporate barista, mixologist, and brand ambassador.
Reporting to the Director of Marketing, primary responsibilities include the development and implementation of MZB-USA’s specialty beverage programs (including menu development) and will support the Sales and Field Marketing teams in building customer relationships while ensuring that MZB-USA brands and products are presented in ways that deliver a strong value proposition. Other activities will entail the development and implementation of operational standards, training, and creating processes and procedures that will drive consistency and growth.
Essential job functions encompass culinary expertise, customer relations, and sales support/specialty beverage and equipment training
Culinary
• Become the expert of MZB-USA products and equipment (espresso machines and brewers), its merchandising programs, and operator business economics related to the beverage category and foodservice beverage trends
• Transfer this expertise to Sales and train for adherence to operational standards
• Develop specialty beverage menus for key accounts and MZB-USA’s portfolio
• Understand emerging and declining beverage trends, including drink types and flavors, utilizing Mintel, NPD, Crest, and others in order to determine needs within our business strategy and capabilities
• Monitor and stay current with brewing technology, roasts, blends, brew recipes, and equipment innovations; present findings and make recommendations as to applications to the business
• Establish and maintain optimal standards for recipes and brewing methods for all MZB-USA products
• Create and present LTO calendar to brand manager for café and foodservice accounts
• Maintain competitive product reviews
• Attend and support industry events, trade shows, and customer visits as needed
• Perform culinary product application tests as needed for key customers
Customer Relations (Business Development)
• Develop relationships directly with key customer beverage teams and key decision-makers; participate in strategic business reviews with major accounts; support account retention
• Evaluate customer objectives, and provide solutions to generate add-on sales and profits
• Create and present recommended product, equipment, and product merchandising solutions with accounts to ensure standards of brand and profitability are achieved
• Work collaboratively with MZB-USA Sales and Marketing to grow sales and profitability through existing account development
• Manage and participate in effective communication, training, and relationship development with end-user and distributor account representatives to include “train-the-trainer” activities and distributor sales meetings
• Collaborate in account targeting and planning in conjunction with sales leadership to support winning new business
Sales Support & Training
• Attend and participate in key industry and customer events as needed
• Communicate directly with key customers and their culinary and/or R&D teams to provide inputs and guidance of their coffee programs
• Lead assigned culinary and/or barista presentations ensuring seamless execution through adequate planning, organization, and communication
• Develop new product and menu concepts for assigned accounts
• Demonstrate key knowledge of customer operations, menus, goals, and objectives by segment
• Establish the MZB-USA “Product & Equipment Program,” in collaboration with Equipment & Services Manager
• Train, coach, monitor, and develop Sales team to help improve sales performance as it relates to operational standards
This position offers a bonus and great benefits.
Skills & Experience
• Requires Barista or culinary experience
• Experience in the coffee industry preferred
• Marketing background and / or college degree strongly preferred
• Strong communication, writing, and listening skills
• Ability to lead and train with a passion and appreciation for high-end coffee and specialty beverages
• Ability to work collaboratively with cross-functional teams in a highly professional manner
• Must have an understanding of Windows, Excel, Word, and PowerPoint
• Proficient using social media platforms
Recommended Certifications
• Barista Guild Certification, Levels 1-3
• Golden Cup Technician Certificate – strongly preferred
• Bartending Certification(s) a plus
Please reply via email with a cover letter and resume to sary@mzb-usa.com.
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Posted: January 11th 2019
Ceremony Coffee Roasters
Ceremony Coffee Roasters
Service Technician
Annapolis, Maryland
Ceremony Coffee Roasters is a quality-driven collective pursuing all things good in coffee. In our hard work together and with partners and customers everywhere, we are about authentic relationships, shared knowledge, and devastatingly beautiful coffee experiences.
The Technician will help maintain equipment and provide on-site equipment training in cafes, restaurants, hotels, and other facilities in the greater Baltimore-Washington metropolitan area. This position will be trained by and will report to the Technical Services Manager. The position requires passion for both coffee and doing good work, natural skill in working with your hands, and an ability to solve problems intuitively. This position requires frequent adaptation to a wide variety of situations and the ability to think quickly on your feet. This position is customer facing and is consequently a vital part of advancing the mission of Ceremony Coffee.
Essential Functions
• Studying with our Technical Services Manager to learn best practices for espresso and coffee equipment care
• Tasting and dialing in coffee at customer accounts, and troubleshooting brewing and cleaning practices
• Training customers on equipment and proper coffee preparation
Helping to maintain a clean, presentable, and easily accessible workspace. This includes company vehicles and café spaces.
• Assisting in creating and maintaining an organized and cohesive parts and equipment inventory and workspace
• Assessing and repairing home espresso equipment for customers brought in through our home repair program
• Performing regular preventative maintenance and service calls for customers, which may include emergency calls on nights and weekends
• Providing friendly, approachable customer service to the variety of accounts we work with, both wholesale and non-wholesale
• Providing maintenance support for Ceremony cafes and facilities
• Repairing, maintaining and retrofitting roasting equipment
• Occasionally assisting with production tasks
• Other duties as assigned.
Qualifications and Requirements
• General knowledge and proficiency with Microsoft Office applications
• Clear written and verbal communication skills
• Organizational and time management skills
• Excellent attention to detail
• Ability to work well in a team environment
• Ability to work alone and unsupervised with a high degree of productivity and professionalism
• Excellent customer service, interpersonal, and professional skills
• Valid driver’s license and a clean driving record
Education and Work Experience
• A combination of education and work experience that can include the following
• Minimum High School Diploma or equivalent
• Bachelor’s or Associates Degree desired, but not required
• 1 year experience in a position that gets “your hands dirty” ie, carpentry, electrical work, mechanical work, cable installation, etc. Experience with tools, or in HVAC, mechanics, or electronics preferred.
• Minimum 2 years of experience in the coffee industry, including as a barista
• Stable job history and excellent references
Please email your resume and cover letter to ronnie@ceremonycoffee.com
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Posted: January 11th 2019
Primavera Coffee Importers
Primavera Coffee Importers
USA Sales Manager
United States
We are looking for an adventurous coffee enthusiast to joins our team! We need someone independent and knowledgeable about Sourcing and Green Coffee Grading, prepared to be in Guatemala with us during the harvest (4 weeks in Feb – Mar, where further training will be provided). To then return home (preferably the West Coast, but other cities can work) and promote our coffees and producers while supporting customers with excellent service. We would be interested in someone with a sales background and roasting/cupping skills. Spanish language is a plus!
Primavera Coffee Importers is a Guatemalan micro-lot and single estate coffee importer with deep roots in the country. We grew from four generations of growing coffee to working with over 200 exceptional producers from every region in Guatemala. We have a farm and exporting company in order to control the quality of our supply. The coffee is then imported into North America and distributed to specialty roasters.
If this is you – send your CV to nadine@primavera.coffee
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Posted: January 11th 2019
Allegro Coffee Roasters
Allegro Coffee Roasters
Café Team Leader
Thornton, Colorado
Manages daily operations of Allegro’s Retail Café at our corporate headquarters in Thornton, CO. Cultivates a welcoming environment and amazing customer experience highlighting all the Allegro Coffee Company has to offer with the highest attention to quality. Will provide amazing customer service to our team members as well as capitalizing on opportunities to build sales and profits with our community and local patrons. Will lead and mentor café team members to become Allegro brand ambassadors with thorough product knowledge, superior barista skills, exceptional customer service, and solid understanding of Allegro’s values and mission.
Responsibilities include
• Effectively partners and communicates with Coordinator of Allegro venues and operations
• Accountable for coaching, training, and mentoring team members to operational excellence with focus on customer experience, drink quality, and Allegro Coffee product knowledge and brand ambassadorship
• Will support training initiatives through effective goal setting and regular performance reviews for all team members
• Will participate and support new employee orientation process, including initial barista training
• Effectively communicates and partners on all café needs and goals with other teams
• Completes weekly payroll and strictly adheres to provided deadlines. Effectively communicates any issues or concerns to the appropriate parties.
• Ensures that all weekly accounting responsibilities are completed, turned in and communicated to the accounting team.
• Completes weekly and monthly sales analyses and manages monthly inventories.
• Completes and communicates schedules in the required timeline while adhering to labor rates
• Ensures product orders are completed weekly and appropriate pars maintained for current business needs for café and retail wall.
• Ensures compliance with all city & state requirements in daily operation, safety, health & upkeep of café.
• Ensures all maintenance issues are addressed and communicated in a timely manner.
Requirements
• Prior successful café management and proven training ability
• Knowledge of specialty coffee, barista, coffee brewing equipment.
• Must have a passion for and desire to learn about Allegro products
• Cash handling proficiency
• Basic business math, accounting, and strong analytical decision-making skills
• Working knowledge of MS Word, Excel, and Outlook.
• Prefer experience with business planning and growth of sales.
• Ability to work independently and maintain composure under pressure.
• Good communication skills and strong interpersonal and conflict resolution skills.
• Proven ability to drive customer satisfaction, financial performance and employee excellence and happiness.
Working Conditions
• Standing and walking for extended periods of time, up to 8-12 hours.
• Bending, stooping and climbing.
• Mental and physical dexterity.
• Unassisted heavy lifting up to 50 pounds.
• Work in hot temperature due to heat of Roaster.
• Mandatory use of required personal protective equipment and uniform.
• Repetition or sequence of duties.
The hours for this position are Monday-Friday, 6:30am – 3:00pm.
Only online applications at the following website will be considered. Please apply here.
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Posted: January 11th 2019
Philz Coffee
Philz Coffee
Roasting Quality Technician
Oakland, California
Under the direction of the Roasting Operations Manager, this role provides technical laboratory and production line support in an effort to ensure great roasted coffee quality. This position will be responsible for setting up cuppings and other sensory analysis on individual roasted members, recording results, testing DO2 levels in packaged coffee during daily production while recording the results and setting up bi-weekly roasted blend comparison tastings (Nitrogen Sparged vs Non Nitrogen Sparged) and library samples. Additionally, will lead Company DO2 shelf life study and will serve as support for the Roasting Team Members as a Green Bean Loading and Apprentice Roasting Team Member.
Key Responsibilities and Accountabilities
● Gathers and maintains a library of roasted coffee samples.
● Sets up and breaks down sensory analysis experiments and tests in support of roasting team.
● Receives green coffee onto production floor.
● Provides support to the roasting staff when needed including: green loading, machine operation, and maintenance.
● Roasts samples of all incoming green coffee for analysis to validate roast profile with Roasting Operations Manager.
● Measures and records DO2 Levels in packaged coffee on the production lines throughout the day.
● Escalates discrepancies to the production and packaging teams and ensures corrective action has been taken by following up with further testing and analysis.
● Operates test and diagnostic equipment including Color Track, Agtron, Refractometer, Oxygen Analyzer, etc.
● Performs preventive maintenance on test and diagnostic equipment.
● Other projects as assigned.
What you’ll need to succeed
● 2 years experience in specialty coffee.
● 1-2 years experience as a production roaster is a plus.
● Passion for coffee and the desire to learn about roasting, buying, and quality control.
● Must be flexible to schedule changes in order to meet production demands for a growing and dynamic company.
● Strong attention to detail while completing repetitive tasks.
● Team oriented, possess a strong work ethic, and maintains composure. Ability to think quickly.
● Highly developed organization and follow-up skills, with the ability to manage multiple tasks simultaneously
● Ability to self prioritize workload and solve complex problems using judgment with minimal direct supervision.
● Experience with Microsoft Suite, Google Docs, Gmail, NetSuite is a plus.
● Strong command of the English language; verbal, written, and reading comprehension.
● ServSafe Food Handler Certified.
● Experienced forklift operator preferred (training and certification can be provided).
Please send cover letter and resume to thomashinderlie@philzcoffee.com
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Posted: January 11th 2019
Stumptown Coffee Roasters
Stumptown Coffee Roasters
Cafe Senior Lead
Los Angeles, California
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Summary
This position will involve working directly with Stumptown’s retail employees in a radical and professional manner. In addition to working directly with retail, this position is expected to communicate with and rely on retail management departments in order to provide an unsurpassed coffee experience. Our cafes are our showrooms for wholesale and our living rooms for the world to enjoy our coffee.
Essential Functions
● Act as the service lead, ensuring customers receive an exceptional experience in service, speed, quality, cleanliness, and hospitality; serve as the face and voice of Stumptown.
● Assist retail manager in keeping café stocked, including placing accurate orders.
● Assist in managing the daily receipts and deposits and identifying discrepancies.
● Assist the Café Manager in effectively solving day to day issues and conflicts.
● Assist with café maintenance, including projects, chores and general upkeep.
● Assist in coffee integration, coffee availability and help manage café menus.
● Attend meetings and communicate effectively with management.
● Maintain extensive coffee knowledge; know origins and stories of coffees available; attend monthly trainings; stay informed of industry trends; assist with customer education.
● Maintain extensive coffee knowledge; know origins and stories of coffees available; stay informed of industry trends; assist with customer education.
● Complete a train the trainer program to become a certified Stumptown educator.
● Ensure consistency among all baristas on Stumptown’s coffee, espresso, milk techniques, and brew methods; Function as in-house QA, ensuring that standards are met with every drink that goes out.
● Implement a checklist of classes consistent with other markets for every new hire to work through;
execute training support that allows for a barista to be bar-ready within 90 days.
● Act as the primary in-cafe person responsible for making sure equipment is calibrated appropriately and
in good working order.
● Communicate with staff about sign up and details for coffee trainings; Ensure all employees sign up, attend, arrive on time, and act in a professional manner; Where applicable, administer coffee trainings from curriculum provided by the Retail Education Coordinator.
● Other duties as assigned
Supervisory responsibilities
Supervise and direct retail café employees in service and quality standards.
Qualifications
● Experience and proficiency with Stumptown espresso preparation standards
● Desire to educate others about our coffee
● Demonstrated passion and enthusiasm for coffee
● Demonstrated ability to deliver customer service the “Stumptown Way”
● Great communication skills both with employees and customers
● People skills
● Problem solving and multi-tasking ability
● Familiarity with MS Office, spreadsheets, Google Docs and other computer tools
Physical Demands
● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
● Taste/Smell – ability to detect and perceive smell of coffee
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
Work environment
● Work is performed in the cafe
● The work environment can be noisy
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.
Please send cover letter and resume to jobs@stumptowncoffee.com
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Posted: January 8th 2019
Stumptown Coffee Roasters
Stumptown Coffee Roasters
Cafe Lead
Los Angeles, California
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Summary
This position will involve working directly with Stumptown’s retail employees in a radical and professional manner. In addition to working directly with retail, this position is expected to communicate with and rely on retail management departments in order to provide an unsurpassed coffee experience. Our cafes are our showrooms for wholesale and our living rooms for the world to enjoy our coffee.
Essential Functions
● Act as the service lead, ensuring customers receive an exceptional experience in service, speed, quality, cleanliness, and hospitality; serve as the face and voice of Stumptown.
● Assist Café Manager & Senior Lead in keeping café stocked, including placing accurate orders.
● Assist in managing the daily receipts and deposits and identifying discrepancies.
● Assist the Café Manager & Senior Lead in effectively solving day to day issues and conflicts.
● Assist with café maintenance, including projects, chores and general upkeep.
● Assist in coffee integration, coffee availability and help manage café menus.
● Attend meetings and communicate effectively with management.
● Maintain extensive coffee knowledge; know origins and stories of coffees available; attend monthly
trainings; stay informed of industry trends; assist with customer education.
● Other duties as assigned
Supervisory responsibilities
● Supervise and direct retail café employees in service and quality standards.
● Support skill building for all cafe employees by providing honest and constructive feedback on drink
quality.
Qualifications
Experience and proficiency with Stumptown espresso preparation standards Desire to educate others about our coffee
Café Lead
● Demonstrated passion and enthusiasm for coffee
● Demonstrated ability to deliver customer service the “Stumptown Way”
● Great communication skills both with employees and customers
● People skills
● Problem solving and multitasking ability
● Familiarity with MS Office, spreadsheets, Google Docs and other computer tools
Physical Demands
● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
● Taste/Smell – ability to detect and perceive smell of coffee
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
Work environment
● Work is performed in the cafe
● The work environment can be noisy
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.
Please send cover letter and resume to jobs@stumptowncoffee.com
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Posted: January 8th 2019
Toby’s Estate
Toby’s Estate Coffee
Office Assistant
New York, New York
Looking to get off of bar but still love specialty coffee? Toby’s Estate Coffee is looking for someone organized, friendly and motivated to be our Office Assistant.
Responsibilities include
● Answering phone calls and responding to emails
● Clerical duties, including filing, scanning and preparing mailers.
● Ensure the office is tidy, clean and has supplies
● Ordering items for the cafes and wholesale on approval
● Schedule meetings, travel arrangements and other services for the Company
● Administrative support for all departments such as running errands, banking, post office, helping out in the warehouse, events, delivering coffee, laminating, etc
Qualifications
● Undying love of coffee
● Excellent written and verbal communication skills, competence in Office suite, Excel and Google Docs
● Friendly, well-organized, with a can-do attitude
Key details of the role
● Hours – Monday to Friday 9am – 6pm or as needed (40 hours per week with one hour for lunch)
● 10 days Paid Time Off, plus your birthday off
● 8 Federal holidays
● Health, vision and dental insurance
● Pre-tax transit deduction plan
● All the free coffee you can drink!
● This position pays $18.00 per hour for a 40 hour work week.
If interested, please send a resume and cover letter with three professional references to coffee@tobysestate.com.
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Posted: January 8th 2019
Cafe Imports
Café Imports
Sensory Analysis Assistant, North America
Minneapolis, Minnesota
Cafe Imports is looking for a sensory analysis assistant to join our small, dedicated team. This person will have a wide range of responsibilities focused around the daily operations of the cupping lab, sample library, and roasting room. The ideal candidate is highly organized, precise, and has an interest in sensory science. This will be an exciting opportunity for personal professional development and will help grow an innovative department. This is a full-time entry-level salaried position and we are looking to fill it as soon as possible.
Our ideal candidate demonstrates practical application of the qualities required for this position. Past professional coffee experience is not essential. Proficiency in MS Excel, data entry, and typing is preferred.
The person in this position will work under the supervision of the North America sensory lab manager and Cafe Imports’ director of sensory analysis and will be responsible for the life cycle of all green-coffee samples, from initial reception to analysis to final cataloging and storage. Each member of the sensory department learns to accomplish all of the day-to-day needs in the sensory lab.
As part of a small team in a demanding department, the ideal candidate will be able to shift from task to task while remaining focused and completing their work efficiently. Organization and attention to detail are key.
Training will be provided where necessary: We hope to fill this position based on interest, dedication, and personality; coffee skills and previous sensory experience are preferred but not required to apply.
Job Requirements
● Ability to work well with others in a small, first-name-basis work culture.
● Ability to work on projects independently in a multifaceted department.
● Ability to take direction and correction professionally and constructively.
● Ability to manage time, work with precision, and complete time-sensitive tasks.
● Ability to understand and operate spreadsheets and enter data without errors.
● Attention to detail.
● Possesses an organizational bent.
● Display basic, technical sensory sensitivity.
Responsibilities
Sample handling
● Checking in samples to a database.
● Organizing samples for assessment and roasting
● Filing samples for storage after assessment
Green coffee physical assessment
● Will learn and apply manual green grading skills to coffee samples
● Use of physical assessment tools to record: moisture content, water activity, density, optical analysis
Coffee roasting
● Understand and operate Stronghold S7 roasters, Probat BRZ roasters, and Agtron machine
● Prepare coffee for roasting and handle roasted samples properly
Cupping table setup and breakdown
● Arrange necessary equipment on cupping table
● Dose coffees
● Clean the cupping lab (cups, spoons, tables, spitoons, trash) after cuppings
Cupping coffee
● Daily cuppings of 50+ coffees
● Assess coffees using Cafe Imports’ unique sensory systems
● Assess coffees using other industry-standard sensory systems (e.g. Cup of Excellence, SCA, CQI)
Other responsibilities
● Data entry
● Searching data archives
● Communicating lab results and cupping updates
● Liaison to sales department for sample requests
● Lab maintenance and cleaning
Please e-mail cover letters and résumés to ian@cafeimports.com. No calls, please.
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Posted: January 8th 2019
Counter Culture Coffee
Counter Culture Coffee
Regional Technical Services
New York, New York
Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.
Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people
Job Overview
As a member of the Regional Team, the key function of this role is to act as a Counter Culture regional support representative, providing technical services, customer support, and course instruction. Coffee Technicians are primarily responsible for installation and upkeep of customers’ coffee equipment. Although a familiarity or comfort with tools and equipment is a required skill set, advanced coffee skills and industry knowledge are also key in this role. Coffee Techs are also expected to assist in the implementation of our Counter Intelligence program regionally by acting as lab instructors or assistants based on the specific region’s needs and capacity.
A Counter Culture Coffee Technician is a resourceful, pragmatic, and thorough service person, as well as a knowledgeable and crafted barista.
Job Duties
● Work with regional team to develop regional agenda
● Manage maintenance of all customer and company equipment
● Contribute to regional success by understanding and influencing leading indicators and metrics
● Contribute to regional growth by scaling support with our growth
● Lead Training Center events like labs, classes, tastings, workshops, and socials
Requirements
● Proficiency with tools, machinery, electricity, and plumbing
● Strong barista skill set (2+ years preferred)
● Efficient time management, flexible schedule, off-hours availability
● Regular out-of-town travel throughout the year, including the ability to travel overnight twice per month
● Reliable, accountable, and professional demeanor
● Strong desire to share knowledge and ability to teach others
● Must have a valid and current driver’s license issued within the United States and be able to drive a company vehicle
● Ability to accept additional related duties as assigned/needed
Preferred Qualifications (would potentially increase salary offered)
Experience with and ability to effectively and productively train, mentor and guide day to day work of junior techs in the region
Physical Activities of Job
● Stooping, kneeling, crouching, reaching.
● Standing for sustained periods of time, walking for long distances or from one work site to another.
● Pushing, pulling, lifting, fingering, grasping, feeling (attributes of objects).
● Repetitive Motion
● Consists of medium level physical requirements: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
● Visual acuity: must have close visual acuity to perform activities, operate machines/heavy equipment /operate motor vehicles, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.
● Hazards: worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving parts, moving vehicles, electrical current, and/or exposure to high heat or exposure to chemicals.
● Frequently in close quarters and other areas that could cause claustrophobia.
● Requires ability to function in narrow aisles or passageways.
● Proficient at driving, maneuvering, and parking Company vehicles.
● Physically able to sit for long time periods, driving to/from customer/client locations – often in heavy traffic.
90-Day Goals
● Qualify to perform general machine maintenance without supervision
● Qualify to lead core Counter Culture labs
● Certify as a Counter Culture barista and coffee steward
Benefits – Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; flexible spending accounts for healthcare and dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; company-sponsored funds for “pushing potential” and green/sustainability efforts (after 3 months of employment) six company holidays. After six months employment, eligibility for regional profit sharing plan.
Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Finalist candidates for employment will be required to pass a reference check process, successfully complete a post-offer/pre-employment criminal background check, and demonstrate USA employment eligibility (per federal and state law, Counter Culture Coffee participates in the federal E-Verify program).
Please apply here.
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Posted: January 8th 2019
Common Room Roasters
Common Room Roasters
Baristas
Newport Beach, California
Common Room Roasters is an Australian owned specialty coffee roastery based in Newport Beach, California. We are currently expanding and on the hunt for passionate baristas to join our retail team. If you love coffee and want to learn from some of California’s most talented baristas and roasters, we’d love to hear from you!
Please send cover letter and resume to doug@commonroomroasters.com
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Posted: January 8th 2019
Equator Coffees & Teas
Equator Coffees & Teas
Retail General Manager
San Francisco Bay Area, California
About Equator Coffees
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas and running a for profit business that is socially and environmentally sustainable.
The Role
The General Manager (GM) leads the Assistant Manager, Shift Leads and Baristas to deliver an exceptional coffee experience and beverage with the upmost in hospitality and kindness to every customer in our retail café. The Manager is fully responsible for the operations, customer and employee experience and for providing quality coffee beverages and coffee knowledge. Your leadership will require that you act with integrity & respect, promote a safe, clean and healthy work environment, be fiscally responsible, produce quality work, you are ethical and are passionate about coffee. We love coffee and want you to love it too.
This position is an Exempt Full-time position reporting directly into the Retail District Manager
Key Responsibilities
● Creates a culture of hiring, training, developing and retaining employees at all levels
● Provides an exceptional coffee experience every time and expects it with every member of the team
● Continuously develops self and team in coffee knowledge and shares it with customers
● Strong leadership skills with professional maturity
● Inspires and motivates a positive internal environment
● Communicates regularly with team, provides positive and constructive feedback and holds quarterly team meetings
● Create timely and complete schedules, taking into consideration of business and employees needs
● Completes payroll accurately and submits it within the proper timeframe.
● Provide timely, consistent and ongoing feedback to staff members
● Models hospitality and is in service to the customer. Acts to resolve customer concerns and is always looking for ways to make the experience better
● Monitors, coaches and encourages team members to the customer’s expectations through the team’s execution of the operations, processes, recipes and knowledge
● Know all products, including ingredients, quality consistency positioning and signage with the ability to answer questions that might come up from staff or customers.
● Completes required inventories and accurate ordering in the proper time to grow the business.
● Manage the store’s financial performance and costs to include accurate cash controls and product ordering
● Completes the weekly financial corporate requirements accurately and in a timely manner.
● Is relentless to find ways to drive sales and create new customers. Monitors KPI’s always looking for areas to improve
Qualifications
● Demonstrates a passion for coffee and inspires it in others
● Management experience in specialty coffee, retail, hospitality and/or customer service industries is required
● Experience managing a profitable & operationally sound single café/restaurant preferred
● Must maintain current state issued SERV Safe Manager Certificate.
● Experience recruiting, hiring and managing staff
● An ability to provide a high level of customer service.
● Proven ability to understand and execute on an organization’s goals and objectives.
● Enjoys working on a team and collaborating as a team player
● Leadership, relationship, team building and conflict management skills.
● Excellent interpersonal and communication skills – both oral and written.
● Must be able to exercise independent judgment and decision-making skills.
● Ability to work in a fast-paced environment, manage competing multiple priorities and meet deadlines.
● Experience reviewing financial reports and meeting budgets.
● Able to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early morning, evenings, weekend and/or holidays
● Ability to lead change, deal with the ambiguity and the prioritizing need to run a fast-paced environment
● Experience with POS touch screen, Microsoft Office, Google Suite and other computer skills.
● Minimum High School or GED
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Please send cover letter and resume to eqcareers@equatorcoffees.com
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Posted: January 8th 2019
Balzac Brothers
Balzac Brothers
Specialty Coffee Sales Associate
Charleston, South Carolina
Balzac Brothers is a 4th generation family-owned coffee importer in Charleston, SC. We source coffee from origins all over the world and sell to coffee roasters throughout North America. This is a dynamic position with incredible opportunity for varied exposure throughout the coffee sector. Our office environment is casual and supportive, and employees work closely together to drive the business forward.
This position announcement is for a member of our specialty sales team, working with new and existing clients to grow the sales of our specialty coffee portfolio. The ideal candidate will have experience working in the coffee trade and will possess exceptional interpersonal skills.
Primary Job responsibilities include
● Coffee Sales
● Client Management
● Business Development
● Maintaining professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
● Coffee tasting and quality control
● Cupping lab setup/cleanup
● Green coffee sample roasting
● Specialty coffee roast profiling
Required Qualifications Include
● Exceptional written and verbal communications skills
● Experience in a customer facing role
● Exceptional interpersonal skills with the ability to easily develop relationships
● Excellent time management skills and the ability to multi-task effectively
● Strong attention to detail
● Strong addiction to coffee
Preferred Qualifications Include
● An understanding of the coffee industry
● A passion for sustainability and the environment
● The ability to travel nationally and internationally to visit customers and producers or attend coffee events
● Experience with database management
Status: Full-time
Please send cover letter and resume to samantha@balzacbrothers.com
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Posted: January 4th 2019
Brooklyn Roasting Company
Brooklyn Roasting Company
Store Manager
Brooklyn, New York
You are an experienced agile leader who excels in a customer-centric work environment! You are not afraid to roll up your sleeves; you understand the definition of hard work!
You are accountable to your business; creating a highly productive team and environment. You are able to balance priorities and adapt to the business needs.
You have strong business acumen and can identify and address trends of store performance. You are a collaborative leader, and understand that your team is the heartbeat of your business! You provide consistent coaching, training, and effective communication.
What We’re Looking For
● 3+ years management experience in a retail or beverage/food environment
● Ability to work 40 plus hours per week with availability on nights and weekends
● Strong interpersonal skills; friendly, upbeat attitude, professional demeanor
● Experience managing a P&L statement
● Strong verbal and written communication skills
● Bachelor’s degree preferred; high school diploma or GED required
● Working partnership with director of retail operations
Please send your resume via email to Jobs@brooklynroasting.com.
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Posted:January 4th 2019
Brooklyn Roasting Company
Brooklyn Roasting Company
Baristas
Brooklyn, New York
We are filling positions for baristas in all of our cafes!
Positive attitude, willingness to learn, and flexible schedules required.
We are always looking to immediately hire top quality, highly skilled coffee loving baristas to join our fast growing company. Come work with a great, fun and hardworking team that is enthusiastic about coffee and committed to Fair Trade, community support, environmental responsibility and sustainability! We are serious about coffee and want people who are serious about working with coffee.
NYC Food Handler’s license preferred
Please send your resume via email to Jobs@brooklynroasting.com.
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Posted: January 4th 2019
Stumptown Coffee Roasters
Stumptown Coffee Roasters
Cafe Manager
New York, New York
Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.
Summary
Work directly with the retail team in managing the café and communicating with all company departments in order to provide an unsurpassed coffee experience. Provide continued leadership to café employees and direct retail operations in assigned cafe.
Essential Functions
● Create an exceptional coffee experience and be a coffee industry leader
● Lead and direct the business activities of the café
● Serve as the voice and the face of Stumptown
● Manage inventory and all monetary transactions
● Ensure quality by proper training of all café employees
● Attend regular meetings with the general manager and training manager
● Conduct staff meetings with café personnel on a regular basis
● Maintain café maintenance and cleanliness
● Educate customers on all of our products
● Maintain high quality and consistent product standards
● Cup and taste coffee regularly to maintain familiarity with product and quality standards
● Stay informed of new coffee availability and attributes
● Other duties as assigned
Supervisory responsibilities
● Manage café employees
Qualifications
● Demonstrated passion and enthusiasm for coffee
● Customer service that is executed in a personal and professional manner
● Experience and proficiency with Stumptown espresso preparation standards
● Desire to educate others about our coffee and espresso methods
8/2016 Café Manager
● People management skills
● Strong attention to detail
● Great communication skills with both employees and customers
● Open to criticism and constantly striving to improve
● Ability to multi-task with ease
Physical Demands
● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
● Taste/Smell – ability to detect and perceive smell of coffee
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
Work environment
● Work is performed at the cafe
● The work environment can be noisy
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion,
gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or
mental disability, genetic information, medical condition, veteran status, or any other class protected
by local, state or federal law.
Interested in learning more? Visit stumptowncoffee.com or send cover letter and resume to jobs@stumptowncoffee.com
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Posted: January 4th 2019
Groundwork Coffee
Groundwork Coffee
Service Technician
Portland, Oregon
Groundwork Coffee (Portland, OR) seeking Service Tech ($16-20/hour DOE)
For more than 25 years, Groundwork has been a homegrown coffee and tea destination, handcrafting delicious drinks from the finest ingredients. Our borderline-obsessive commitment to each cup and every customer — in warm, inviting cafés that capture the flavor of their neighborhoods — is a fundamental part of our story. Come to think of it, it is our story.
Groundwork rose from the sands of Venice Beach, CA, as a single coffee and tea shop (complete with a custom-built, small-batch roaster) that also sold rare and used books. Local demand soon became so great, we began roasting 24/7 and, wisely, got out of the book business.
Flash-forward a few years: Our single-roaster operation morphed into one of the first certified organic coffee roasters in California and, now, a certified organic roaster in Portland. Our sustainable, relationship-based, organic coffee sourcing set an industry standard, as did our solar-powered, low-emissions roasting technology. Today, we have multiple café locations around L.A. and in Portland, and distribute our coffees and teas throughout the U.S.
About You:
We are looking to hire an energetic, talented, and tenaciously customer-centric Service Technician to join our growing team and jump-start their career. The Service Technician must be able to perform the following tasks, including but not limited to; Repair and maintenance of all coffee, espresso and cold brew related equipment, light plumbing, and minor electrical. Must have skills and knowledge of water filtration standards, repair and maintenance.
If you love a great a cup of coffee (or tea), embody a positive attitude, and are enthusiastic about Maintenance then please apply today!
What You’ll Do
You’ll work in conjunction with roasters and production staff to maintain and repair roasting and production equipment throughout the facility. Responsible for maintenance and repairs of all coffee, espresso and cold brew related equipment in each retail location.
Required to be familiar with and use hand tools and power tools common to the skills listed and be well versed in the disciplines mentioned above. Must be able to read and interpret drawings and service/installation manuals. Additionally, the Service Technician will be expected to take part in regular facilities maintenance projects, both at the production facility and retail locations.
• Troubleshoot, repair, maintain and exchange equipment as needed
• Uses hand tools to work with equipment in the field
• Ensure the completion of all work assigned in accordance with customer and company requirements
• Ensure strong customer loyalty through professional and reliable service
• Complete accurate inspections, service and maintenance of equipment in order to maintain equipment operation and extend equipment life
• Complete preventive maintenance tasks as established by the manufacturers
• Maintain a clean and organized work environment
• Responsible for attending to facilities issues in a timely manner
• Use time effectively and efficiently and completes all tasks delegated
• Ensure quality beverages and brewed coffee through proper calibration of equipment and water quality
• Communicate needs of operations manager and to the retail store managers
• Communicate scheduling needs to the operations manager in a timely manner
• Place special orders or call other vendors to find desired parts/items
• Identify and communicate root causes of equipment issues to store teams and operations manager
• Answer questions regarding the store and its equipment
What It Takes To Rock This Role
• Minimum two (2) years’ experience in a similar or related field; Ability to work on commercial espresso, coffee brewing, coffee grinding and water systems
• Valid OR Driver’s License and clean driving record
• Must be able to lift up to 50 lbs., without assistanc
• Experience with beverage brewing systems is preferred
• Good analytical skills and attention to detail with ability to read and interpret manuals
• Excellent customer service skills with desire to exceed customer expectations
• Ability to work independently in a timely manner, making sure job is done correctly the first time
Why Groundwork
We strive to be the best place our employees have ever worked, and to produce the best coffee our customers have ever sipped. As a part of our team, you’ll be working with people who are down-to-earth, friendly, and passionate in a casual, caffeinated, and fun environment.
Groundwork Perks
• Benefits are offered to eligible employees and are subject to change.
• Free Coffee to Take Home: 1 pound Bulk Coffee or ¼ Pound Loose Leaf Tea every week
• Free Coffee in the Office: Nitro & Cold Brew on Tap, Espresso Machine, Brewed Batches, etc.
• Employee Discount Program: Discounts on Food, Beverage, & Merchandise
• Health Benefits: Medical, Dental, Vision, Voluntary Life Insurance
• Paid Time Off: Including Sick Hours, Vacation, and Holidays
• 401(k): To Invest in Your Future!
Groundwork is committed to a policy of Equal Employment Opportunity. We recruit, employ, train, compensate, and promote without regards to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
Please apply here.
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Posted: January 4th 2019
Fellow
Fellow
Retail Store Manager
San Francisco, California
We’re looking for a detail-oriented leader to manage our flagship Valencia St. store. The ideal candidate loves developing others, has strong interpersonal skills, and is energized by tackling complex operational opportunities.
As our store leader you will be responsible for driving our business through excellent operational and team management. You’re known as a community builder and go-getter, and have extensive experience shift managing a retail store. In this role, you will work directly with our leadership team to manage our store team, and will report directly to our CEO.
The right candidate will obsess over traffic, conversion, order values and repeat rates; all while delivering a best-in-class experience for each customer.
The Job
• Support Sales Associates in meeting daily financial goals
• Ensure Fellow brand and mission are being represented constantly
• Coach Sales Associates, identify learning opportunities, and create development plans
• Drive the business through entrepreneurial leadership
• Drive excellence in customer experience
• Own financial reporting and weekly updates as well as 4 wall P&L
• Collaborate with marketing team on visual merchandising and coach team on store standards
• Develop and train teams, recruit to fill positions with highly motivated and exceptional candidates
• Conceptualize and execute innovative projects
• Build community
The Qualifications
• 1-3 years store managing high volume retail
• One year of specialty coffee experience
• Action oriented, driving for results
• Ability to motivate others and build effective teams
• Skilled at mediating and negotiating to resolve conflict
• Strong oral and written communication skills
• Knows how to have fun and boost positive vibes
• Comfortable in a fast-paced, ever changing environment
Full-time
Please send your cover letter and resume to Jessica@fellowproducts.com
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Posted: January 4th 2019
Equator Coffees & Teas
Equator Coffees & Teas
Baristas
San Francisco, Marin, Oakland, California
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas, and running a for profit business that is socially and environmentally sustainable.
Roles & Responsibilities
Our team enjoys one another, creating a fun and pleasant atmosphere for our café customers, all while crafting high quality coffee and tea beverages. Baristas provide courteous and knowledgeable customer service through excellent product knowledge, superior barista skills, and attentive and friendly customer interactions.
Skills
• Enjoy people, and customer service is second nature
• Ability to properly utilize brewing equipment to prepare coffee and tea with acute attention to high standards
• Maintain product knowledge regarding all menu items, including seasonal changes
• Experience with detailed cash handling
• Efficient, clean, and organized
• Thirst for knowledge and great coffee (Equator purchases the top 1% of coffee produced in the world)!
Our Offer
Flexible shifts, competitive compensation, and great location! Eligible employees will receive PTO, 401k, and health benefits (employer covered medical premium).
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Please apply here.
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Posted: January 3rd 2019
Equator Coffees & Teas
Equator Coffees & Teas
Shift Leads
San Francisco, Marin, Oakland, California
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas, and running a for profit business that is socially and environmentally sustainable.
The Shift Lead is a store leader reporting to and supporting the Store Manager in achieving all company set goals and objectives.
• Role model and leader responsible for exemplifying Equator Coffees’ vision, mission, and values to their store teams.
• Responsible for building and maintaining an exceptional level of customer service, providing ongoing training and development activities to the barista staff, demonstrating sound personnel and financial management practices, and maintaining a positive and productive working, shopping, and coffee-centric environment.
• Assume a number of managerial responsibilities in the absence of the Store Manager and to act as store leader at all times.
• Developing baristas by providing on-going coaching and in-store on-bar training in order to ensure high performance, continued store growth, and effective succession planning.
• Actively delegating support tasks to the store team and communicating progress to the Store Manager, as well as working with the store leadership team to complete store development projects that further Equator Coffees and Teas’ mission and guiding principles.
• Provide superior customer service and demonstrate the highest level of beverage excellence
Job Requirements Education and/or Experience
• High School Diploma or General Education Degree (GED)
• Retail and/or customer service experience required
• Coffee experience required
• Cash handling skills
• Capability to interface and maintain effective relationships with co-workers and customers
• Complete barista training with store manager and trainer
• Ability to read and speak English proficiently. Spanish is helpful.
Customary Work Days and Hours
• Varies dependent upon weekly schedule. Saturday & Sunday are required days of availability. Hours are extended when work load is increased.
Our Offer
Flexible shifts, competitive compensation, and great location! Eligible employees will receive PTO, 401k, and health benefits (employer covered medical premium). Compensation will be commensurate with experience.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Please apply here.
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Posted: January 3rd 2019
