Welcome to Sprudge Jobs, a division of the Sprudge Media Network focused on hirings and availability from the best brands in specialty coffee. Interested in posting a job? Contact us.
Current Listings
-
-
- Pilot Coffee Roasters – Technician – Toronto, Ontario, Canada
- Cafe Imports – Customer Service Representative – Minneapolis, Minnesota
- Cafe Imports – Supply Chain Specialist – Minneapolis, Minnesota
- Ceremony Coffee Roasters – Cold Brew Manager – Annapolis, Baltimore, Maryland, Mid-Atlantic Region
- Prana Chai – Territory Sales Manager – London, United Kingdom
- Zion Coffee – Head Coffee Roaster – Peoria, Illinois
- Equator Coffees – Customer Service & Administrative Associate – San Rafael, California
- Equator Coffees – Wholesale Coordinator – San Anselmo, California
- Linea Caffe – Baristas – San Francisco, California
- Bellwether Coffee – Head Roaster – Berkeley, California
- Tradecraft Outfitters – Graphic Designer – Chicago, Illinois
- Tradecraft Outfitters – Marketing Director – Chicago, Illinois
- Brooklyn Roasting Company – Account Executive – Brooklyn, New York
- Brooklyn Roasting Company – Baristas – Brooklyn, New York
- Olympia Coffee Roasting Company – Coffee Bar Manager – West Seattle, Washington
- Corvus Coffee Roasters – Company Educator – Denver, Colorado
- F. Gaviña & Sons, Inc. – Outside Sales Representative – Los Angeles, California
- OZO Coffee Company – Retail Manager – Boulder, Colorado
- OZO Coffee Company – Shift Lead – Boulder, Colorado
- Peace Coffee – Customer Service Representative – Minneapolis, Minnesota
- Verve Coffee Roasters – Production Roaster – Santa Cruz, California
- Joe Coffee Company – Graphic Designer – New York, New York
- Agora Coffee Merchants – Specialty Green Coffee Trader/Remote – Red Bank, New Jersey
- Neighborhood – Barista – Los Angeles, California
- DONA – Community Ambassadors – Chicago, Philadelphia, and Montreal, Canada
- Equator Coffees – Account Manager Coffee Educator – San Francisco, Califonria
- Equator Coffees – Service Technician – San Anselmo, California
- Equator Coffees – Wholesale Coffee Educator – Northern California – San Francisco Bay Area, California
- Vesta Coffee Roasters – Wholesale Account Representative – Las Vegas, Nevada
- Joe Coffee Company – Controller – New York, New York
- Counter Culture Coffee – Regional Technical Services – Seattle, Washington
- Counter Culture Coffee – Customer Experience Wholesale Lead – Durham, North Carolina
- Ferris Coffee – Head Coffee Roaster – Grand Rapids, Michigan
- Fortuna Enterprises – Head Coffee Roaster – Greensboro, North Carolina
- Brooklyn Roasting Company – Store Managers – Brooklyn, New York
- Counter Culture Coffee – eCommerce Manager – Durham, North Carolina
- Onyx Coffee Lab – Coffee Equipment Technician – Rogers, Arkansas
- Provender – Barista – San Francisco, California
Pilot Coffee Roasters
Pilot Coffee Roasters
Technician
Toronto, Ontario, Canada
Do you have experience with espresso machines, grinders, RO systems and other coffee equipment? Have you worked with brands such as Mahlkonig, La Marzocco, Fetco, Curtis, Modbar, and Eversys? Above all, do you have a natural curiosity about how things work? Then, this might be the opportunity for you…
We’re looking for a Technician to support our cafes and wholesale partners, keeping the equipment that is so vital to a cafe up-and-running! This role is full-time and based out of our roastery in the east end of Toronto. A lot of on-the-road travel is required across the Greater Toronto Area visiting our wholesale partners and Pilot cafes, so a G Class license with a clean driving record is mandatory.
What will you be doing?
• You will provide technical services, including investigating any technical concerns that any wholesale partners or Pilot cafes are experiencing. This includes, but is not limited to, maintenance on espresso machines, grinders, brewers and any other cafe-related equipment. Troubleshooting these technical issues independently using equipment supplier technical support channels and the support of Pilot’s Head Technician.
• You will complete new cafe equipment installations including but not limited to espresso machines, brewers grinders, and supporting accessories like drip trays, rinsers, ice machines, and water filtration.
• You will assist Pilot cafes with miscellaneous repairs and when needed coordinate outside trades or technicians.
• You will ensure that Pilot’s tools and spare parts are adequately equipped to complete technical service required.
• You will implement, schedule and calendarise a customer equipment preventative maintenance program.
What do you have?
• You have barista experience or experience working on espresso machines in some capacity
• You have a valid G-class driver’s license with a clean driving record
• You have previous customer support experience
• You have a natural curiosity to learn about how things work
• You have a willingness to work a flexible schedule, including some evenings, weekends, and travel out of town / province
What do we offer?
• Access to Health Benefits and our Wellness Program
• Learning + Development Opportunities including, Green Bean, Cupping, Barista Training, and Micro-Trainings
• Open Lab Sessions where you can hone your barista-making-skills
• Volunteer + Event Opportunities with our charity partner
• People of Pilot Appreciation Awards
• Staff discounts
• Legendary staff events
• Support for professional development opportunities including trips to origin and industry events.
Pilot Coffee Roasters is a diverse and inclusive workplace and welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in aspects of the recruitment process. If you require accommodation(s) during the recruitment process, please notify your recruiter directly.
We are flattered that you want to work at Pilot, but please note that we will only be contacting applicants who have been selected to move forward in the interview process.
How do you apply?
Follow this link on Bamboo and submit your application there, or submit your resume and cover letter to jobs@pilotcoffeeroasters.com.
Back to top.
Posted: October 16th 2019
Cafe Imports
Café Imports
Customer Service Representative
Minneapolis, Minnesota
Cafe Imports is seeking a highly motivated customer service representative to join our dedicated team in Minneapolis. This person will have a wide range of responsibilities focused around the daily operations of our Sales Team. The ideal candidate is highly organized, precise, and has an interest in coffee. This will be an exciting opportunity for personal professional development, as this person will be immersed in all things green coffee. This is a full-time entry-level position, and we are looking to fill it as soon as possible.
Our ideal candidate demonstrates practical application of the qualities required for this position. Past professional coffee experience is not essential. Proficiency in MS Office, data entry, and typing is required. The person in this role will communicate frequently with our clients and vendors on the phone and via e-mail; exceptional customer service (or proof of potential) is a must.
The customer service representative will work under the supervision of the customer service lead and Cafe Imports’ SVP of sales, and will be responsible for triaging all incoming phone calls to the North American office, processing orders, assisting customers with information from previous orders and shipments, learning the basics of coffee, and building reports in Excel.
As part of a small team in a demanding department, the ideal candidate will be able to shift from task to task, while remaining focused and completing their work efficiently. Organization and attention to detail are key.
Training will be provided where necessary: We hope to fill this position based on interest, dedication, and personality; previous coffee experience may be helpful, but is not required to apply.
The ideal candidate has the following experience
• Relevant work experience in a customer-service environment (or comparable)
• Ability to work well with others in a small, first-name-basis work culture
• Ability to work on projects independently in a multifaceted department
• Ability to take direction and correction professionally and constructively
• Ability to manage time, work with precision, and complete time-sensitive tasks in a fast-paced environment
• Ability to communicate clearly and effectively with people from all over the world via phone and e-mail
• Ability to exercise discretion
• Ability to enter data without error
• Attention to detail
• Possesses organizational skills
• Willingness and ability to travel domestically and internationally
Responsibilities
• Answer incoming phone calls
• Internal support and service for the sales department
• Assist customers with information and service requests
• Internal support and service for other departments as needed
Requirements
• Must be 18 years or older
• High-school diploma or equivalent (GED)
• Ability to work under pressure
• Phone skills – receiving, transferring, handling calls
• Positive attitude
Preferred
• 1–2 years of coffee-industry related experience or more
• Bachelor’s or associate’s degree
Cafe Imports is a small and exciting entrepreneurial organization. Our culture is perfectly suited for an individual who takes pride in providing excellent and accurate service to clients and colleagues. Our compensation, benefits, and incentive plans are complete and competitive.
To apply, please send your cover letter and resume to jobs@cafeimports.com. No calls, please.
Back to top.
Posted: October 16th 2019
Cafe Imports
Café Imports
Supply Chain Specialist
Minneapolis, Minnesota
About Cafe Imports
Cafe Imports Fulfillment, LLC, a specialty importer and exporter of the world’s finest green coffees, seeks a highly motivated individual to join our supply chain team in our Minneapolis office. Cafe Imports offers competitive compensation, benefits, and incentives. We are a hard-working group that also knows how to have fun.
Job Description
The supply chain specialist role can be broadly divided into two categories: supply chain coordination and process-improvement projects.
Supply Chain Coordination
This role works closely with our green-coffee buyers and fellow supply chain specialists to write purchase contracts and facilitate the transportation of coffees from producing countries (aka origins) to their final destinations as efficiently as possible. Each supply chain specialist is responsible for an assigned set of origins.
Process-Improvement Projects
In addition to the green-coffee buyers, the supply chain specialists collaborate with many other teams on projects and ideas related to most aspects of coffee. As such, this person is in a unique position to identify and execute projects that help Cafe Imports optimize and streamline our processes.
This is a critical role within Cafe Imports. The supply chain specialist is the resident expert on the green-coffee supply chain.
Responsibilities
• Enter new purchase contracts into our inventory management system
• Audit contract information provided by green-coffee buyers
• Determine landed contract values
• Issue shipping instructions
• Communicate with suppliers/shipping lines/brokers to ensure that coffees are shipped on schedule
• Troubleshoot shipping issues
• Review all incoming logistics documentation
• Assist in management of shipping line service contracts
• Confirm proper certifications have been obtained for Fair Trade– and organic-certified coffees
• Participate in purchase planning with green-coffee buyers before and during harvest season
• Generate process-improvement project ideas
• Innovate to make our systems more robust and efficient
• Execute approved projects
• Effectively balance day-to-day and project responsibilities
Requirements
• Ability to communicate with multiple parties in a clear and concise manner across communications platforms (e.g. e-mail, phone)
• Fluency in English
• Critical thinking
• Attention to detail
• Analyze scenarios and take appropriate action
• Multitask and prioritize urgent tasks effectively
• Proven ability to execute process improvement projects
• Excellent organizational skills
• Proficiency in Microsoft Office Suite, particularly Excel
Preferred
• 2–5 years of work in supply chain or related experience
• Bachelor’s degree
• Proficiency in Spanish or other foreign language
• Experience with Microsoft VBA or other programming languages
To apply, please send your cover letter and resume to jobs@cafeimports.com. No calls, please.
Back to top.
Posted: October 16th 2019
Ceremony Coffee Roasters
Ceremony Coffee Roasters
Cold Brew Manager
Annapolis, Baltimore, Maryland, Mid-Atlantic Region
The Cold Brew Manager is responsible for establishing and sustaining strategic partnerships, for developing effective strategies to achieve the growth goals, and for overseeing the manufacturing operations for Ceremony’s Cold Brew product line. This includes the management of all functions related to the Cold Brew product line: from research and development to operations and logistics to product launch and sales. The success of this position is based on achieving the company’s quality, sales, and profitability goals for Cold Brew, and achieving Ceremony’s mission to Make Coffee Special.
Essential Functions
Growth & Partnerships
• Maintains and grows strategic partnerships with production and packaging partners, product distributors, retail outlets, and fulfillment partners.
• Spearheads planning and oversees execution of product line extensions and new product launches.
• Engages with established and prospective partners to evaluate and pursue new growth opportunities and to pitch new product lines.
• Engages with Ceremony leadership to review sales, progress toward goals, and to share Cold Brew developments, opportunities, concerns, and needs.
• Monitors competitor products, sales, and marketing activities.
• Represents Ceremony at trade association events and marketing events.
Operations
• Oversees the inventory and tracking of cases and kegs, tracks best-by dates of inventory, and manages the can/keg + keg size mix for each batch on fill days.
• Oversees and arranges execution of entire supply chain: creating brew schedule, placing roasted coffee order, arranging delivery logistics, scheduling brewing, scheduling packaging, arranging distribution, and maintaining inventory reports.
• Works closely with Wholesale team to oversee product distribution, manages relationships with distribution partners, ensures accuracy in distribution services.
• Works closely with Accounting team to ensure accuracy in all Accounts Payable and Accounts Receivable relating to Cold Brew partnerships.
• Monitors and maintains records on product quality and product yields with brewing and packaging partners.
• Enthusiastically completes other duties as assigned.
Qualifications and Requirements
• Exemplifies the Ceremony Shared Values of Quality, Integrity, and Community at all times.
• Exceptional problem solving skills and intuitive resourcefulness
• Exceptional organizational and time management skills
• Clear written and verbal communication skills
• Proven ability to “think like an owner”
• Strong initiative, leadership & self-management skills
• Competence with MS Office applications including Excel and Word
• Previous experience with sales in specialty coffee or similar industry preferred
Education and Work Experience
• Bachelor’s degree in sales, communication, or business administration or equivalent number of years of experience.
• Two (2) years of related experience with progressive management experience in specialty coffee or a related, specialty industry
FLSA Full Time – Salaried
Salary Range $45,000 — $75,000
Please send cover letter and resume to sheila@ceremonycoffee.com. We look forward to hearing from you!
Back to top.
Posted: October 15th 2019
Prana Chai
Prana Chai
Territory Sales Manager
London, United Kingdom
Do you have a love and passion for the cafe scene and excited to explore new opportunities within this industry? Come join our growing global team as a Territory Sales Manager to travel within your region and around the UK building lasting relationships with the best cafes in the industry.
We’re looking for an outgoing, independent, self-starter to join our team full-time for this autonomous, field sales opportunity to help us expand our reach within the region while also maintaining healthy relationships with existing customers.
The Role
• Working autonomously you will call on new and potential customers while managing some existing clients with ongoing product training and support
• The primary role will be acquiring new business within the UK specialty cafe scene
• You MUST have the skill to cold call potential customers that you will source on a daily basis
• You will identify and convert new business by generating leads and arranging product demos of our market leading sticky chai
• Planning and reporting your weekly activities is an integral part of the role
• You will use our CRM Salesforce to document your activity
• Achieve agreed upon sales targets and outcomes
• Research prospect accounts and stay up to date with new cafe openings and industry events
• Manage customer orders, create invoices
• Participate in industry trade shows and organize meetings and sales trips in other cities
• Have fun with the job, meet great people, enjoy your city, travel to others, be proud to represent a sweet product, be yourself, help spread the love!
We are looking for
• Previous and proven sales experience within the Coffee & Tea or Food and Beverage industry converting leads to customers
• Experience maintaining account relationships and working with customers to grow their business in a business-partnership approach
• EXCELLENT knowledge of the London specialty coffee scene, preferably having relationships with significant venues
• Someone who spends time at their local coffee shop or a foodie excited to try the latest new restaurant
• A self motivator who is excited and challenged about building a sales base from scratch
• Understanding of customer insights and trends, and ability to problem solve against them
• Independent and happy to work autonomously while capable and committed to working as a team member as required
• Demonstration of positivity even in challenging situations – always leading with a growth mindset
• High standards of work output, thinking outside the box and challenging the norm for a better outcome
• Barista experience a MUST
• Outgoing personality, great customer service and ability to build rapport quickly with people
• High level planning and organizational skills
• Strong communication skills, both in person and through social media, and not afraid to have the tough conversations when necessary
About Prana Chai
Prana Chai is an award-winning, authentic, sticky chai that’s hand-blended in Melbourne, Australia and has passionate fans around the world. The product truly sells itself and the company continues to grow globally each year, while maintaining a small business feel in each market we operate in. If you love the coffee culture and enjoy meeting others in the industry, you’ll easily do well within our family working with our unique products. Come enjoy a great lifestyle with good people in a relaxed environment, while taking charge of an important part of our business.
Benefits / Incentives
• Base salary TBD
• Travel budget
• Entrepreneurial lifestyle & reasonably flexible schedule
• Responsible for growing your own portion of the business
• Work from home or a cafe – the choice is yours
If you’re interested in this opportunity and learning more about the company and position, please send an email with resume to megan@pranachai.com. We look forward to hearing from you!
Back to top.
Posted: October 14th 2019
Zion Coffee
Zion Coffee
Head Coffee Roaster
Peoria, Illinois
Zion Coffee in Peoria IL is seeking a head coffee roaster, responsible for roasting operations and growth of our wholesale business. This position will lead in the continuing development of roasting coffee variations as well as staying on top of coffee and tea trends and recommending new or replacement profiles. This role will also be responsible for green coffee inventory, machinery maintenance and all other related supply ordering and inventory management.
Responsibilities
• Roast coffee to specified profiles in support of store operations and wholesale customers.
• Work with leadership to develop new roast profiles and product development.
• Lead cuppings to ensure quality output of roasting profiles.
• Ensure quality throughout the process from sourcing, roasting and brewing.
• Expand wholesale business through marketing, sales and cupping.
• Manage production including roasting, fulfilling wholesale and retail orders.
• Perform routine cleaning, maintenance and calibration of roaster, and related equipment
• Control inventory, weighing, and portioning out for recipes.
• Plan and maintain food safety certification audits.
• Maintain and oversee inventory of green coffee and related supplies (i.e. bags, labels, etc)
• Assists the company in the continuing growth of the coffee business
Position Requirements
• Ability to lift 20-50 lbs frequently in safe manner
• Ability to lift over 50 lbs on regular basis
• Ability to stand-up for 6-8 hrs daily
Skills/Experience
• Minimum 2 years experience in roasting coffee
• Strong understanding of seed to cup
• QA/QC experience and working knowledge of SCA cupping standards.
• Strong communication and leadership skills
• Ability to work under pressure and independently
• Excellent organizational skills and troubleshooting capabilities
• Technical aptitude and willingness to learn and try new techniques
• Flexibility and the ability to multitask in a fast-paced environment
Education
• Minimum high school diploma or GED equivalent
To apply please email cover letter and résumé to banu.hatfield@zioncoffee.com
Back to top.
Posted: October 11th 2019
Equator Coffees
Equator Coffees
Customer Service & Administrative Associate
San Rafael, California
Founded in 1995 by Brooke McDonnell and Helen Russell, Equator Coffees is an award-winning coffee roaster, retail operator and coffee farm owner headquartered in Marin County, CA. As a certified B Corp, Equator leads with a strong commitment to a sustainable, transparent approach that spans over two decades. Today, Equator operates eight retail cafes in the San Francisco Bay Area and has an expanding national wholesale business.
Summary
Reporting to the Senior Operations Manager, the Customer Service & Administrative Associate, supports the company operations by maintaining customer service systems and communications. The position is responsible for daily customer service, inclusive of processing orders, billing, and communicating issues.
Essential Functions
• Provides exceptional customer service to our 400+ wholesale and retail customers, with patience, energy, and problem-solving abilities.
• Invoicing and reporting tasks using Netsuite Accounting program.
• Answers main company phone line to take orders, messages or fields/answers all routine and non-routine questions.
• Receives and processes customer orders through online ordering and shipping systems (E-beans, Shopify, UPS Worldship, Stamps.com)
• Assists CS Operations Manager with overseeing front office operations.
• Assists with accounts receivable/payable tasks.
• Maintains office and other product inventory.
• Works closely with all departments—roasting, production, sales, administration—to ensure efficient daily operations.
• Provide assistance with other projects and duties as needed.
Competencies
• Desire to learn our retail customers wants and needs in order to best serve them
• Five years of related customer service and/or administrative experience
• Proficient with Microsoft Office programs
• High attention-to-detail
• Ability to prioritize and switch easily from task to task
• Excellent problem-solving skills
• Exceptional organizational and communication skills
• Professional manner
• Possesses calm disposition
• Experience in coffee industry a plus
Work Environment
This role routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.
Reporting Relationships
This position reports to the Customer Service & Operations Manager.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
To apply please email cover letter and résumé to eqcareers@equatorcoffees.com
Posted: October 11th 2019
Equator Coffees
Equator Coffees
Wholesale Coordinator
San Anselmo, California
About Equator Coffees
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas and running a for profit business that is socially and environmentally sustainable.
The Role
Provides administrative support to the Wholesale Department. This position works closely with the Sales Operations Manager, Director of Wholesale, Sales team, Service Department, and Customer Service Team to ensure all current and new customers are getting all of their needs met.
Essential Functions
• Maintains and updates Service and Sales related training materials, including CRM exploration and upgrades.
• Assists in leading bi-monthly Wholesale meetings with Director of Wholesale.
• Creates proposals for wholesale accounts including inbound and outbound leads and prospects.
• Manages equipment purchases and billing in coordination with Accounting Department.
• Approve, prepare, send, and follow-up on inbound sales orders and invoices for Equipment and parts. Also handles resolving issues in supply chain and managing returns and defects.
• Manages Equator owned equipment assets and supply agreements.
• Coordinates and manages onboarding process for new wholesale accounts
• Assists in budgeting and forecasting activities with wholesale leadership.
• Proactively assist with coordinating and implementing new technologies for sales team
• Supports in maintaining best practices and procedures for wholesale team
• Updates and reviews the Equator wholesale report on a bi- weekly basis.
• Create and send timely invoices or P&L’s to customers and vendors for service and equipment sales.
• Facilitate inventory management for Wholesale department and Front Office
• Tracks delivery and installing of equipment. Serves as a key communication conduit between multiple departments and the Wholesale division.
Required Skills
• 3+ years’ experience in office administration, sales or service coordination, or accounting
• Coffee equipment knowledge preferred
• Flexibility and willingness to problem solve and collaborate as part of a team
• A high level of accountability and reliability
• Superb trouble shooting and customer service skills
• Ability to communicate effectively to a variety of stakeholders
• Ability to organize own work, set priorities, meet deadlines, and follow up on assignments with or without supervision
• Excellent written and oral communication skills
• Attention for details
• Strong Microsoft Office proficiency
• Experience with Netsuite or other ERP preferred
• Minimum High School or GED. AA or Bachelor’s Degree preferred
• Work Environment and Physical Requirements
• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
• Position Type/Expected Hours of Work
• This is a full-time position based in San Anselmo and hours of work and days are Monday through Friday. At times the work may be at our Roastery in San Rafael.
• Occasional evening and weekend work may be required as job duties demand.
Additional
• Maintain master account list with segmentation and Account Manager assignments across platforms
• Assist in pulling reports relating to customers sales, pricing, and offerings.
• Communication across departments about new accounts and pertinent information
• Assist on sales calls when appropriate
Classification – Exempt Full Time
Reports to – Sales Operations Manager
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
To apply please email cover letter and résumé to eqcareers@equatorcoffees.com
Back to top.
Posted: October 11th 2019
Linea Caffe
Linea Caffe
Baristas
San Francisco, California
Linea’s seeking to hire a part time barista for our San Francisco Mission District location. We’re looking for talented baristas, who are available to work weekend shifts.
Linea embraces the following company values
• Excellence
• Exemplary service
• Exemplary taste
• Kindness
• Hard work
• Compassion
• Beautiful things, cleanliness, design aesthetics
• Joy
• Love
• Passion
• Integrity
• Knowledge
• Preserving the environment, recycling, composting
• Humility
• Diversity
If you’re Interested in working with us, please send your resume and cover letter to jobs@lineacaffe.com
Back to top.
Posted: October 10th 2019
Bellwether Coffee
Bellwether Coffee
Head Roaster
Berkeley, California
Headquartered in Berkeley, CA, Bellwether Coffee is a venture-backed, high-growth tech company working hard—alongside other game-changers—to positively transform the coffee industry, making it more accessible and sustainable for our planet and our communities. We’re a diverse team of coffee industry veterans, entrepreneurs, engineers, technicians, human-centered designers, and people-focused rule-breakers who have a passion for making the “impossible” a reality.
What we do
Our revolutionary electric, ventless, zero-emissions commercial coffee roaster uses clean technology and does not require gas lines or expensive ventilation. It’s the most consistent and controllable roaster available, the lowest carbon footprint commercial roaster ever made, and was designed by coffee people who want a better future for coffee roasting. Our roasting platform allows Bellwether customers to easily and responsibly source green coffee from incredible coffee farms around the world, expertly roast using artisan-crafted roast profiles (or create their own), and share fresh, delicious coffee just the way their customers like it.
About you
You are a crucial member of the team. You are a naturally empathetic and integrity driven person. You enjoy solving problems for others. You are a critical thinker, you love sharing your thoughts and ideas and progress with the team. You have a sense of urgency with everything you do without compromising quality and detail.
Key Responsibilities – What success looks like
• Design roast profiles for each coffee in the Bellwether green coffee marketplace, from light to dark and everything in between
• Lead regular cuppings with Coffee Team
• Work closely with team to meticulously track cupping notes and roast data
• Coordinate with Director of Coffee and Head of Green Sourcing on launch of new coffees in marketplace
• Support Sales and Customer Engagement teams with occasional cuppings, demos, and on-site customer visits
• Production roast as needed for accounts
• Work with and provide feedback to R&D team about roaster functionality and coffee quality
• Fulfillment of roasted coffee samples
• Perform regular maintenance on roaster and occasional repairs
Qualifications
• 3-5 years experience as a coffee roaster
• Experience roasting coffee in a variety of styles
• Skilled cupper
• Familiarity with ColorTrack or other roast color analyzer
• Very detail-oriented and meticulous
• Strong interpersonal and communication skills
• Familiarity with Microsoft Office and cloud-based equivalents (e.g. Google Docs)
Preference will be given to those who
• Have experience roasting on a variety of coffee roasters
• Have experience analyzing data and translating information for use in product improvement
All who wish to be considered should upload their resume and cover letter to our Careers page. Be sure to include a link to your Linkedin profile on your resume. Also, if you’re currently living outside the S.F. Bay area please include details of your relocation plans in your cover letter.
Recruiting Agencies
We are not accepting resumes from outside sources or from recruiting agencies at this time.
Bellwether Coffee is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state, or federal law.
Back to top.
Posted: October 10th 2019
Tradecraft Outfitters
Tradecraft Outfitters
Graphic Designer
Chicago, Illinois
As the Graphic Designer, you are a detail-oriented, creative individual tirelessly seeking to deliver the Brand experience to our existing and prospective customers. Basically, you are the one making things look awesome as you contribute to our strategic marketing initiatives and customer solutions.
You get
• To learn a ton about craft coffee and tea (and drink it too)
• To contribute to the building of a craft coffee company in a fast, growth phase
• Incredible opportunities for career growth and mobility within the company
• To enjoy an informal dress code balanced by a passionate, innovative and driven team
• And the opportunity to travel to industry events
Must-haves we are looking for
• Minimum 3-5 years of professional design experience
• A strong portfolio and an elevated sense of layout, form, color, and typography
• Powerpoint / Keynote / Google Slides
• WordPress
• E-Commerce (Shopify is a bonus)
• Social media graphics experience
• Catalog/book layout
• Proposal building
• Photoshop, Illustrator, InDesign (Adobe Creative Cloud), as well as image compression, file correction, and optimization techniques
• G-Suite
• Project management (Asana, Basecamp experience a bonus)
• Both digital and print
• Strong corporate design or B2B experience
• Doesn’t take constructive criticism personally
• Self-directed toward excellent work outcomes
We also prefer you have
• Experience with mocking up products in Photoshop, a bonus
• Illustration
• Traditional art
• Basic knowledge of Video Editing / After Effects / Motion Graphics
• Photography
Why work for Tradecraft?
Because we want to work with great people like you – people passionate about fantastic coffee and tea. Do you remember when coffee used to be just a cup of coffee? Today coffee and tea drinks are about expression and the delivery of experience. We are leaders in delivering transformative craft coffee and tea experiences to businesses (think hotels, cafes, restaurants, offices).
Craft coffee is about craftsmanship – the application of professional skill and manual precision – through all stages of production from farm to cup. We are a one-stop solution providing the artisan products with the equipment, training, service, and accessories needed to deliver well crafted, memorable experiences.
Tradecraft is a part of Canteen. a member of Compass Group USA
Please send cover letter and resume to JRoss@Tradecraft.me
Back to top.
Posted: October 9th 2019
Tradecraft Outfitters
Tradecraft Outfitters
Marketing Director
Chicago, Illinois
Do you love coffee and have great marketing experience? This Chicago based startup is looking for a Marketing Director who understands an organization where plaid button-ups and Weezer are on-brand. As the Marketing Director, you wield exceptional communication skills, obsess over details and drive the national branding standards. You lead the brand marketing team and work closely with a variety of key players from frontline to executive roles, reporting directly to the CEO.
You get
• To envision, implement and drive national brand identity
• To contribute to the building of a craft coffee company in a fast-growth phase
• Incredible opportunities for career growth and mobility within the company
• To enjoy an informal dress code balanced by a passionate, innovative and driven team
• And did I say, exceptional coffee and artisan products
Must-haves we are looking for
• 5+ years of experience in marketing and/or brand management
• BA in marketing/communications
• Strong ownership, deadline-oriented and proven proactive management
• Knowledge of a wide range of marketing techniques and concepts, as well as public relations and merchandising; CPG experience
We also prefer you have
• Knowledge and/or previous experience in the specialty coffee industry
• MBA preferred
Why work for Tradecraft?
Because we want to work with great people like you – people passionate about fantastic coffee and tea. Do you remember when coffee used to be just a cup of coffee? Today coffee and tea drinks are about expression and the delivery of experience. We are leaders in delivering transformative craft coffee and tea experiences to businesses (think hotels, cafes, restaurants, offices).
Craft coffee is about craftsmanship – the application of professional skill and manual precision – through all stages of production from farm to cup. We are a one-stop solution providing the artisan products with the equipment, training, service, and accessories needed to deliver well crafted, memorable experiences.
Tradecraft is a part of Canteen, a member of Compass Group USA
Please send cover letter and resume to JRoss@Tradecraft.me
Back to top.
Posted: October 9th 2019
Brooklyn Roasting Company
Brooklyn Roasting Company
Account Executive
Brooklyn, New York
The Brooklyn Roasting Company sources and serves superb and sustainable coffees from the world’s most renowned growing regions. We favor third-party-certified coffees in order to help guarantee a living wage for historically impoverished farmers. The company celebrates the strong local character of Brooklyn and its coffee-roasting heritage. We believe coffee is an inspirational beverage and support our local cultural institutions and the life of the mind in general.
Brooklyn Roasting Company seeks a handful of energetic, enthusiastic, coffee lovers to build our business and extend Brooklyn’s long history and coffee heritage. Successful account executives have both excellent verbal and analytical skills.
Prior experience in the coffee industry is not required. A love of coffee is essential.
Account executives have two core responsibilities
Ably and energetically represent the brand
Achieve ambitious sales targets in line with the company’s goals and growth strategy
Salary commensurate with experience and ability.
Please send your cover letter and resume with all relevant qualifications to Jobs@brooklynroasting.com.
Back to top.
Posted: October 9th 2019
Brooklyn Roasting Company
Brooklyn Roasting Company
Baristas
Brooklyn, New York
Founded in 2009, The Brooklyn Roasting Company buys, roasts and sells superb coffees from the world’s most renowned growing regions. We favor certified coffees (Fair Trade, Rainforest Alliance, organic) and unique auction-lot coffees. All of our beans are roasted every day and expertly packaged in our state-of-the-art production facility in the historic Brooklyn Navy Yard to maximize flavor and freshness. The Brooklyn Roasting company work environment is collaborative, innovative, fun, and fast-paced.
Our team at Brooklyn Roasting Company is comprised of employees with diverse business backgrounds. We are looking for team members that are not only coffee professionals but great fits for our team. We have immediate needs for both baristas and shift leads.
We are always looking to hire top quality, highly skilled coffee loving baristas to join our fast-growing company. Come join a rewarding, fun and hardworking team that is enthusiastic about coffee and committed to Fair Trade, community support, environmental responsibility and sustainability! We are serious (but not snobby) about coffee and want people who are serious about working with coffee.
Our ideal candidate will possess
• Knowledge of basic latte art
• Knowledge and interest in coffee
• Knowledge of coffee brew methods and extraction types
• Enthusiasm with customers to represent the BRC brand
• Ability to communicate respectfully with team members, management, and all customers
• General upkeep or the bar and café area
Benefits
• Competitive pay scale
• Free coffee (all you can drink plus one tin per week!)
• Health and medical benefits
• Paid time off
Requirements
• 1 year café experience
• NYC Food Handlers preferred
• Flexible schedule, minimum 3 shifts per week
Please send your resume via email to Jobs@brooklynroasting.com.
Back to top.
Posted: October 9th 2019
Olympia Coffee Roasting Company
Olympia Coffee Roasting Company
Coffee Bar Manager
West Seattle, Washington
Company
Olympia Coffee is an award winning, Olympia, Washington based coffee roaster and retailer with a quality of life mission.
Position Description
The Coffee Bar Manager works as a member of Olympia Coffee’s Retail Team. She or he is supervised by the Retail District Manager and works in close collaboration with the Retail Trainer and supervises a team of Baristas in operation of the coffee bar. The Coffee Bar Manager is responsible for managing his/her coffee bar’s operational and financial success.
General Responsibilities
• Ensuring the store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.
• Building a well-developed and high performing team that works together collaboratively and upholds the Olympia Coffee’s values.
• Promoting a positive staff morale and favorable image in the community as a local, hand crafted artisan brand.
Specific Duties
Bar Operation and Budgeting
• Perform barista tasks during scheduled shifts (15-20 hours per week): prepare drinks, provide an outstanding customer experience, operate point of sale, stock products, and clean store.
• Ensure clean, attractive, and inviting cafe environment.
• Create and execute plans to elevate product quality and customer experience, as well as minimize waste and reduce costs.
• Participate in financial goals of store including development and implementation of systems for increasing efficiency and profitability of the store.
• Monitor and manage labor levels to increase efficiency without sacrificing quality or customer experience.
• Maintain vendor relationships and keep products in stock by ordering products or communicating café inventory needs to Wholesale Department.
• Maintain relationships with bakeries, including placing orders, introducing new products, tracking and minimizing waste.
• Maintain scheduled preventative maintenance on all equipment, and ensure that all equipment is in proper working order.
• Troubleshoot small repairs and work with the retail director toward a resolution on larger repairs.
• Maintain safety of cafe environment and ensure proper handling and storage of food products.
Team Development and Education
• Recruit, hire, and supervise a team of baristas for coffee bar operation.
• Work closely with the Retail Trainer for initial and ongoing training for coffee bar team.
• Demonstrate leadership in coffee preparation, bar management, and hospitality.
• Create weekly schedules for coffee bar team, adjust hours and shift as necessary.
• Facilitate communication between coffee bar team and work any issues towards resolution.
• Maintain complete knowledge of all coffees and retail products, stay up-to-date on emerging products, promotions, and policies and ensure education of coffee bar team.
• Develop leadership within team including hiring and supervision of lead baristas.
• Educate and ensure coffee bar team is upholding company procedures and policies, use corrective action as necessary.
• Promote positive staff morale and relationships with staff members including honoring staff member company anniversaries.
• Maintain calendar of staff member reviews, including scheduling and facilitation of reviews.
Desired Characteristics
• Passionate about coffee, great work ethic and desire to be at Olympia Coffee Roasting Co.
• Positive attitude, great communication, and strong leadership skills.
• Strong knowledge, background, and experience in coffee preparation, bar management and hospitality.
• Detail-oriented and excellent organization skills
• Ability to solve problems and prioritize important tasks
• Self-motivated with the ability to manage independently
• Capable of handling sensitive and confidential information
• Basic computer skills and technological troubleshooting
• Ability to manage projects and hold others accountable for job performance
Benefits
• Competitive Pay Scale Based On Experience
• Paid Time Off – 3 weeks
• Full Benefits – Medical, Dental, Vision
• Mileage reimbursement for company errands
• Coffee benefits package
Please submit a resume and cover letter to careers@olympiacoffee.com by October 15th 2019.
Back to top.
Posted: October 7th 2019
Corvus Coffee Roasters
Corvus Coffee Roasters
Company Educator
Denver, Colorado
Corvus Coffee is a specialty coffee roaster in Denver, Colorado that specializes in very sweet, vibrant coffees with a wide variety of flavor profiles. We pride ourselves in working with single estate and privately-owned farms, and work closely with each producer to ensure they understand how to improve processing and sorting to continually improve their product. We are proud to have direct trade relationships throughout Latin American & Africa. We believe farmers can provide themselves with better livelihoods through sustainably producing higher quality coffee, and partner alongside them in the process of doing so.
Position Summary
The Company Educator will work directly in the retail & wholesale world to model the characteristics of an exemplary barista, creating a staff of Coffee professionals, furthering the goal of “Strategic retail expansion in line with our company vision and image.”
A champion for Corvus’ mission and vision working to organize, facilitate, and conduct trainings for both internal staff as well as wholesale customers, while developing standard operating procedures to drive organizational excellence. The face of Corvus furthering the engagement of the general public with the specialty coffee industry, and their understanding of our mission and vision.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following
• Develop and Implement Company Training
• Create and implement effective barista training and certification content that is ever changing, but ensures consistency in quality across the brand. Encompasses Corvus’ mission and vision, including our approach to hospitality, collaboration, communication, bar flow efficiency and coffee within SCA Guidelines
• Collaborate with retail team, wholesale partners to create and support in-café trainings that challenge and empower retail teams while ensuring quality control, and continued engagement for their teams
• Works to develop standard operating procedures, and puts checks in place to ensure retail teams operational efficiency
• Ensures all operational policies and procedures have written materials
• Works closely with in-store trainers and retail managers to ensure execution of company initiatives
• Responsible for rollout and on-boarding of multiple facets
• Coordinates on-boarding/training of all new employees
• Responsible for on-boarding of new coffees in collaboration with the head roaster, and participating in regular cuppings with production team. Providing instore cuppings and trainings. Dialing in new coffees and providing materials to staff, marketing teams, and wholesale customers.
• Responsible for planning, development, rollout of menu updates/seasonal offerings
• Is the Company Champion encouraging engagement within the specialty coffee industry
• Organize company participation in industry events, both locally as well as on the national level
• Create company structure around SCA Competition involvement, and serve as a coach for SCA Competitors
• Facilitate and participate in events for the general public increasing customer engagement, and awareness (i.e. Pop-ups, classes, cuppings etc)
• Organize special release events parties for reserve and mid-tier series
• Help out in other areas of the company (production & events) as needed, which may require travel to other regions or markets
• Actively involved in growth and development of Wholesale account maintenance and visits
• Review existing business and look for opportunities in partnership with management
• Present upcoming releases, while up-selling portfolio
• Provide equipment troubleshooting and maintenance
• Conduct quality control, and provide ongoing education / coffee training
• Assist with company and customer equipment maintenance
• Responsible for providing troubleshooting and maintenance of shop equipment for both Corvus and wholesale accounts as needed
• Help maintain assets including cleaning, care, inventory of all coffee equipment, training center facilities and vehicles
• Other Duties as Assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Education and/or Experience
• 2 years of work experience in a high level trainer role within specialty coffee industry required
• Multiple years of barista experience in the specialty coffee industry required
• High School Diploma required; Bachelor’s Degree preferred
• SCA competition and/or judging experience preferred
• Experience overseeing multiple locations, and working with wholesale partners required
• Experience and training with coffee equipment maintenance preferred
Qualifications
• Strong written communication skills, and experience creating training material
• Strong public speaking skills, and comfort conveying knowledge and information to diverse groups of people
• Methodological and logical approach to problem solving
• Must be a self starter with excellent organizational, planning, and time management skills
• love coffee and actively seek to grow in coffee
• Ability to work well within a team
• Must be approachable, mindful, and positive
• Ability to give and receive constructive feedback in any situation.
• Open availability and flexible with work environment
• Must have valid drivers license, with clean driving record
Please send cover letter and resume to hiring@corvuscoffee.com
Back to top.
Posted: October 7th 2019
F. Gaviña & Sons, Inc
F. Gaviña & Sons, Inc.
Outside Sales Representative
Los Angeles Metro Area, California
F. Gaviña & Sons, Inc. has been roasting and distributing coffee in the Los Angeles area for over fifty years and continues to expand operations in the coffee industry. We are currently looking for a dynamic, professional and outgoing Sales Representative to source, manage, and develop new business in a specified territory while establishing loyal and trustworthy customer relationships. Demonstrated success in Outside Field Sales in a B2B environment is essential, with experience in the coffee or food and beverage industry preferred. Familiarity with the Latin/Asian markets is helpful, but not required.
We offer competitive pay (commensurate with experience), opportunities for commission, an environmentally-friendly hybrid company car, and other generous benefits. Please read the requirements carefully before applying and note that by responding to this posting, you consent to being contacted by text, email or phone call.
Essential Functions
• Generate profitable new business within an assigned territory through prospecting, cold calling, networking, relationship building, performing needs assessments, and delivering professional presentations and demonstrations as needed.
• Develop and maintain quality business relationships with customers, including business owners, managers and staff, providing solutions to issues and creating opportunities to support profitable growth for customers.
• Identify client needs and provide effective suggestions and solutions for foodservice products and services.
• Maintain consistent sales activities and sales results to achieve division sales initiatives, targets, volume, and revenue-based goals.
• Be a team player with a collaborative approach and leadership qualities in order to share best practices and innovative selling techniques during team projects and team activities.
• Detailed customer related activity and sales reporting through CRM system. Daily input of detailed conversations with customers, account management notes, sales opportunities, tasks, follow up scheduling tasks and meeting appointments required.
• Maintain all current corporate merchandising materials in clean and updated condition, removing all old outdated materials as needed. Actively engage and work all sales and marketing campaigns as designated by management.
Job Specifications
• Comprehensive understanding and execution of the sales cycle: Prospect, qualify, present, propose, close
• Must have a valid drivers’ license with a clean DMV record and willingness to travel within assigned territory.
• Excellent verbal and written communication skills
• Strong results-oriented self-starter
• Efficient time management skills
• Highly organized in following up and meeting deadlines
• Active listening, empathetic toward others, positive attitude, enthusiastic
• Ability to be flexible and adaptable to change
• Quality competencies in internet research, social media platforms, MS Outlook and MS Office; Word, Excel, PowerPoint
Education and Experience Requirements
• BS/BA in Business, Marketing or related field and/or equivalent experience with strong influential and persuasive sales skills with decision makers at all levels of an organization
• 5+ years B2B outside field sales experience in a quota-driven ‘hunting’ and ‘farming’ environment
• Experience in working with a cross-functional team (Sales, Marketing, Service, and Customer Service) to accomplish business objectives
• Experience in working with individuals of diverse background including different ethnic groups where English may be a second or third language
Physical Requirements
• Vision – ability to clearly see and read product specifications, order forms, emails, documents, instructions, and other visual forms of communication to effectively perform duties
• Speaking – ability to verbally communicate information and ideas clearly that others will understand
• Hearing – ability to hear and understand verbal information and speech
• Ability stand, bend, twist and move without restriction in a variety of spaces and environments while giving presentations or demonstrations
• Ability to sit in front of a computer or in a car for extended periods of time
• Manual dexterity for typing, scanning, assembling packets, as well as safely working with a variety of coffee machines
Disclaimer
This description is not meant to be a complete list of all job duties and the position may include other tasks as assigned or required by management. Job description may change at the Company’s discretion. Due to the number of inquiries we receive, please do not contact us by phone with questions about this position. Emails only. Please also note that this is not an account management or senior position. All candidates must be willing to undergo pre-employment drug and background checks.
F. Gaviña & Sons, Inc. is an Equal Opportunity Employer and will consider all applicants according to Fair Chance in Hiring Initiative regulations.
To be considered for this position, please send a resume and cover letter to hrconnection@gavina.com. Qualified candidates will be contacted with more instructions.
Back to top.
Posted: October 4th 2019
OZO Coffee Company
OZO Coffee Company
Retail Manager
Boulder, Colorado
OZO Retail Managers are the people in charge of an entire retail café and the employees who work within it. You will be responsible for the general operations of a store, the quality of the drinks and customer service, inventory, and making sure it runs smoothly as per company standard. The store should be clean and well organized at all times and meet budget/sales goals set with the District Manager. You will directly contribute to the success of OZO Coffee Company by upholding the Mission, Vision, and Company Values.
In this position you will
• Be directly responsible for the success of an OZO Coffee Company retail café by managing the customer experience, employee morale and performance, product quality, and meeting or exceeding financial goals of the designated location
• Maintain a highly trained and motivated staff by coaching and goal setting, check-ins, reviews, hiring, and firing
• Guarantee each employee has the necessary skills and tools to work in their position
• Have the skill and ability to work any position within the café with a sense of leadership and urgency, and be available for coverage as needed
• Store upkeep in the areas of inventory management, cleanliness, and organization, in the front and back of the house
• Perform monthly inventory
• Maintain inventory so all menu items are available to customers at all times
• Host quarterly store meetings
• Demonstrate a strong sense of commitment to OZO by being an ambassador of the company with all customers, staff, vendors, and the public
• Ensure every drink or product served meet the OZO standards for quality and consistency
• Keep all printed materials for the staff up to date, clean, intact, current, and accessible
• Assure the ambiance/atmosphere of the retail space meets OZO standards, in terms of lighting, music, retail displays, cleanliness, and organization, especially in customer high use areas
• Maintain all equipment in a clean, operational state, coordinate routine maintenance, or repair as necessary
• Attend monthly financial P&L meetings with a focus on COGS, labor percentage, daily and weekly sales, and places for improvement
Skills, experience, and qualities that will help you be successful in this role
• Must love coffee
• Have the drive to always be better and know there is always ways to improve
• Must want to provide great customer service
• Strong leadership skills, manage with integrity and honesty
• Excellent organizational skills
• A fine attention to detail
• Good at multi-tasking
• Quick on your feet decision making
• Have a direct but sensitive communication style
• Have a strong work ethic
• Be easily approachable, optimistic, and genuine
• Nurture a team environment that is positive, productive, and inspirational
• Have a desire to learn
• Take ownership in your role and the success of the café
Physical demands and work environment
This job operates in a retail business environment. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to see. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, and sitting throughout day. The employee must frequently lift and/or move items that weigh up to 50 pounds.
OZO Values
Always work in alignment with OZO Coffee Company values
• Teamwork
• Respect
• Courtesy
• Kindness
• Integrity
• Courage
• Conviction
• Consistency
• Punctuality
• Authenticity
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reports to the District Manager
Please send your resume via email to info@ozocoffee.com.
Back to top.
Posted: October 3rd 2019
OZO Coffee Company
OZO Coffee Company
Shift Lead
Boulder, Colorado
Are you a multi-tasking barista extraordinaire that works well under pressure? Do you love coffee, the industry, and want to learn more about operations? Keep reading to learn more about the responsibilities of a Shift Lead and see the growth potential!
In this position you will
• Keep and maintain OZO values
• Assist in the day-to-day operations of the store
• Ensure staff arrives on time and stays on task
• Keep the store clean and organized with the help of the team
• Cover scheduled breaks for all team members on shift
• Be a utility player masterfully working the bar and the register
• Other related duties as assigned
Skills, experience, and qualities that will help you be successful in this role
• Understand, demonstrate and perform OZO values
• Have excellent understanding of store-specific operations
• Be a problem-solver and self-starter
• Be able to efficiently multi-task
• Have exceptional verbal and written communication
• Thorough knowledge of OZO coffee varieties and developed coffee palate
• At least 6 months experience as on bar as a barista
• Provide and have a focus on excellent customer service
• Previous leadership and coffee experience is preferred
Compensation
Wage and additional benefits will be discussed during the interview process.
About OZO Coffee Company
OZO was founded in 2007 on a few, simple principles: having a highly trained and educated staff to prepare and showcase the hard work of the coffee farmers we partner with, and to be a welcoming and safe community gathering space for all people. We pride ourselves with having ethically and sustainably sourced coffees by working with some of the best farmers and cooperatives, producing the highest quality coffees, from around the world. We strive to source, roast, and serve the best coffee while exhibiting superior customer service, having a highly trained and educated staff, and always wearing a smile. We treat everyone we work with, from farmers, to importers, to vendors, to staff, to customers with the utmost respect and gratitude for their dedication to OZO and our ideals.
If interested please email your cover letter and resume to info@ozocoffee.com.
Back to top.
Posted: October 3rd 2019
Peace Coffee
Peace Coffee
Customer Service Representative
Minneapolis, Minnesota
To provide all Peace Coffee customers with exceptional customer service and to process information in response to orders, inquiries, and requests about products and services.
Job Responsibilities
Essential Duties (90%)
Customer Service & Order Processing (45%)
• Primary phone operator, receiving and directing phone calls
• Process phone, email and internet orders, payments and credits
• Greet visitors and walk-in customers and process orders as needed
• Respond to general questions and concerns; including coaching customers on how to use online tools
• Resolve product or service problems, including troubleshooting equipment issues and facilitating service requests
• Contribute ideas for improvement of systems and services
• Create a welcoming experience for visitors and customers
Account Management & Sales Outreach (45%)
• Maintain accurate customer records including financial information
• Assist Sales team with account set up and new customer onboarding
• Communicate sales and promotions to customers
• Attract potential customers and generate sales by effectively communicating product knowledge and suggesting information about other products and services
• Execute customer retention calls
• Update website and databases as needed
• Represent Peace Coffee at product demos and events as needed
• Participate in projects and perform other tasks as defined by supervisor
Non-Essential Duties (10%)
• Serve as back-up to the other Customer Service team members
• Other duties and responsibilities as assigned
Qualifications
Required
• Interest in Peace Coffee’s Mission, coffee, and customer education.
• Previous experience with sales and customer service.
• Highly proficient computer skills and proficiency with computer programs including Microsoft Word, Excel, Goodge Docs and Gmail.
• Working knowledge of and experience with customer and/or vendor database software, and accounting systems. • NetSuite experience, a plus.
• Ability to thrive in an independent, self-directed environment that also has a strong ethic of teamwork and collaboration.
• Ability to coordinate multiple tasks, manage details, ensure accuracy and timeliness in a fast paced and changing work environment.
• Exceptional attention to detail and superb organizational skills.
• Ability to be flexible and manage multiple tasks at once.
• Ability to maintain a constructive, composed, and professional demeanor within a busy work environment.
• Strong written and verbal communication skills.
• High school diploma, or equivalent.
Physical Requirements
• This job operates in a clerical office setting, routinely using standard office equipment such as computers, phones, photocopies, filing cabinets and fax machines.
• This role requires the ability to sit or stand at computer, answering phones and/or in meetings for extended periods of time.
• This role also requires the ability to lift files, open filing cabinets and bend or stand as necessary to complete filing.
• The ability to lift up to 40lbs to assist customers with orders, preferred.
Peace Coffee’s mission is to make exceptional-tasting, fair-trade organic coffee that sustains the livelihoods of the people who grow, roast and sell it; preserves and protects the environment that produces it; and delights the taste buds of the people who drink it.
Peace Coffee provides equal employment opportunity to all individuals, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Peace Coffee will provide reasonable accommodations for qualified individuals with disabilities.
To Apply
Please visit our online posting to complete the application and answer the following essay questions here
Application Essay Questions
• Why are you interested in a customer service role at Peace Coffee? Please also define what customer service means to you.
• This position has many interruptions. Your day, as you had planned, may not happen accordingly due to several unexpected issues that need immediate attention. How do you handle unpredictability and prioritizing?
• Imagine that you are in this role and you received the following customer concern, please compose a response: “I received my order in the mail today and a bag of coffee is missing. Please advise.”
Back to top.
Posted: October 2nd 2019
Verve Coffee Roasters
Verve Coffee Roasters
Production Roaster
Santa Cruz, California
Verve makes days! From Farmlevel to Streetlevel, our team members constantly strive to provide an authentic, superior coffee experience. Coffee is our craft, our ritual, our inspiration.
Join us as a Production Roaster and join a dynamic, dedicated team of true coffee professionals who excel at delivering a consistently delicious product. Our roasters are enthusiastic, focused, gritty, adaptable, responsible people who enjoy working together to execute every challenge presented. We currently seek an experienced roaster to help meet the ever-growing demand for Verve coffee, and to partner with us in continuously raising the bar in third wave coffee.
Apply today, and live with Verve!
Key Responsibilities
• Ensure that every bag of coffee is up to Verve’s quality standards
• Have a clear knowledge of all roasting materials and equipment
• Maintain and execute full understanding of all safety, quality and sanitation policies and procedures
• Actively contribute to Supply Chain goals and vision
• Profile roasting
• Quality Assurance cuppings (as needed)
• Oversight of order fulfillment
• Green inventory processing
• Maintain a showroom-state roasting environment
• Stay up to date on current menu and blend compositions
• Be an ambassador of coffee knowledge for Verve Coffee Roasters
• Be a guardian of quality for all coffees offered by VCR
Specific Duties
• Responsible for the fulfillment of all coffee orders by accurately roasting entire menu to profile
• Expected to meet all quality control checkpoints at a 90% passing rate on all roast profiles
• Use of logging software and ColorTrack to monitor real-time roasting feedback
• Participation and facilitation of Quality Assurance cuppings and discussion as expected
• Responsible for weekly cleaning and daily maintenance of all roasting equipment
• Keep current green inventories stocked and prepped for roasting
• After completing certification, use of forklift as needed to unload coffee shipments or retrieve coffee from racks
• Responsible for weekly inventory counts of roasted coffee
• Keep roasting area as clean as possible at all times: floors swept, surfaces clean, dishes done, trashes emptied, chaff and coffee bags taken out, etc.
Qualifications
• Previous roasting experience preferred
• Excellent written and verbal communication skills
• Well-organized and detail-oriented
• Ability to work well with a team
• Logical and methodical approach to problem solving
• Flexible with the ability to multi-task in a demanding and sometimes stressful environment
• Ability to give and receive constructive feedback in any given situation
• Ability to team-lift up to 150 pounds and lift 30 pounds above the head repeatedly throughout the day
• Food Handlers Certificate required
• Available to work occasional weekend and/or evening shifts
• Full-time and part-time positions available
Benefits
• Work with great colleagues in a dynamic environment
• Free bag of coffee with every paycheck
• Free coffee at work!
• We take care of you. Full-timers eligible for medical, vision, and dental insurance
Please send cover letter and resume to jane.pera@vervecoffee.com and apply online here.
Back to top.
Posted: October 2nd 2019
Joe Coffee
Joe Coffee Company
Graphic Designer
New York, New York
Company Overview
Joe Coffee Company was founded in 2003 by Jonathan Rubinstein as a singular specialty cafe in Manhattan’s West Village with the simple vision of brewing high quality, unique coffees and creating a welcoming space for our community. We have since expanded to 21 cafes in New York and Philadelphia, and a roasting operation in Red Hook, Brooklyn, yet our mission remains unchanged: to serve excellent coffee with warm hospitality in every one of our communities.
Job Summary
The Graphic Designer supports the Marketing Department’s goals by creating and designing branding, marketing, and promotional materials. This position is based in New York City and reports directly to the Director of Brand & Marketing.
Responsibilities & Duties
• Work closely with the Director of Marketing as the creative lead in the creation of cohesive designs to meet marketing goals
• Align promotional materials with goals and marketing plans established in the marketing calendar
• Manage multiple projects simultaneously, identify and address project needs, and meet deadlines
• Manage print, promotional, and collateral vendors to secure optimal production and pricing
• Create and execute a range of deliverables across company departments and channels including: retail collateral, advertisements, signage, email & social campaign assets, and internal communications
• Manage retail signage, marketing collateral, e-blasts, print/digital advertisements, social assets, internal communication, and promotional materials for catering, wholesale, and public education
• Create and edit design templates for recurring assets
• Assist HQ departments with designated pieces as needed
• Plan photography and graphic needs in accordance with marketing plans and the company’s needs
• Anticipate photography and graphic asset needs based on marketing calendar and manage planning accordingly, coordinating with photographers and organizing shot lists, and mood boards
• Retouch photos for print and web use
• Embrace and convey the Joe Coffee brand identity across all marketing and communications strategies
• Be the keeper of Joe’s brand identity and guidelines; protect the brand in all its forms in all messaging to ensure all marks and usage are in keeping with our legal requirements
Qualifications & Skills
• 4-6 years of relevant design experience
• BFA in Graphic Design or related design field
• Proficiency in Adobe Creative Cloud software, especially Illustrator, Photoshop, and InDesign. Illustration skills are a strong plus!
• Attentive to detail, highly organized and capable of meeting deadlines
• Excellent oral and verbal communication skills
• Enthusiastic, engaged, and highly collaborative
• Proactive self-starter; able to work independently and set structure for him or herself
• Interest in photography and social media a plus
In addition to the requirements above, it’s important that the person in this role works in a way that embodies Joe Coffee’s values
• Curiosity- As the guardian of our brand identity and a key role on the marketing team, the person in this role should be naturally curious about and engaged with larger design and marketing trends, and relevant happenings in the coffee and hospitality industries.
• Community- Supports his/her internal customers (our stores, marketing team, HQ departments) with strong communication and speedy turnaround times. Stays actively engaged with the Joe community.
• Commitment- Displays a strong sense of urgency and willingness to be proactive and go above and beyond. Acts to support the greater good of the team, company, and community at all times and remains steadfastly committed to the standards of our brand.
• Craft- Cares deeply about his/her work and its impact on the team and company. Looks for opportunities to continually improve, develop, and hone his/her craft.
Please submit your portfolio along with your resume and cover letter to mramos@joecoffeecompany.com
Back to top.
Posted: September 30th 2019
Agora Coffee Merchants
Agora Coffee Merchants
Specialty Green Coffee Trader – remote
Red Bank, New Jersey
Agora Coffee Merchants is looking for an experienced sales and marketing coffee professional to focus on attracting and maintain accounts. Agora is an innovative coffee merchant that aims to develop long term relationships in the coffee community both on the origin as well as the customer side. We offer flexibility to work from home.
Please send your resume and a quick note to miguel@agoracoffeemerchants.com
Back to top.
Posted: September 30th 2019
Neighborhood
Neighborhood
Barista
Los Angeles, California
We are looking to grow our team! Neighborhood is a new specialty coffee shop serving organic, locally roasted coffee by Canyon Coffee in a warm, welcoming, inclusive environment. The shop was designed as a local watering hole, a meeting place, a calm respite from the busy world outside on La Brea Avenue in Hollywood, and we encourage neighborly conversation as opposed to laptop surfing. Our coffee program features single origin coffee and espresso drinks flavored with house-made syrups, and we love to get creative, frequently expanding and adjusting our menu. In addition to serving the highest quality items and delivering impeccable service, our biggest priority is to have fun. Please reach out!
Seeking
• Seeking to build a friendly, motivated and supportive team of coffee and service-loving individuals. As a newer shop, we’re looking for warm individuals to set the tone and continue to build the fun and collaborative Neighborhood culture.
Offerings
• Full and part-time positions available
• 3-5 days per week, on average 15-38 hours
• Benefits offered to eligible employees
Ideal Qualifications
• Minimum 1 year of specialty coffee
• Passionate about coffee and hospitality
Essential Responsibilities
• Warm, genuine engagement with customers; ability to develop rapport with returning guests
• Effectively utilize and care for coffee-making equipment; dial in and improve upon recipes and extraction
• Fulfill position tasks and responsibilities with efficiency and professionalism
• Familiarize and effectively communicate rotating quality specials
• Work collaboratively and empathetically with team members
• Ability to multi-task and keep calm in busy situations
• Good organization and impeccable cleanliness
Please send cover letter and resume to jobs@neighborhoodcoffeeshop.com .
Back to top.
Posted: September 30th 2019
DONA
DONA
Community Ambassadors
Chicago, Philadelphia, and Montreal, Canada
At DONA, we craft spice based beverages. Our quality begins with our ingredients. We source spices from collectives across the world, paying attention to place of origin, growing conditions and quality. Each spice is cupped to test for flavor profile, natural sweetness and body. Our brewing process begins with whole spices that are ground fresh per batch. Then, our spices are slow steeped to build complexity. The result is a full-bodied and perfectly balanced drink.
We give back to the Earth what we borrow: after brewing, our ingredients are composted locally.
DONA is seeking a Community Ambassadors to help boost our presence in the coffee community. This is an exciting and fun position that is perfect for a barista looking to expand their experience in the coffee community. The basis of this role is social, so candidates should be enthusiastic, outgoing and comfortable meeting new people.
Responsibilities include
• Representing DONA at industry events and parties
• Handing out product and swag
• Educating people in the community about our brand
• Posting on social media (if social media is work/community driven) Weekly phone calls and progress report
This person will work closely with our community team in NYC. Room for growth and travel.
This position is paid – monthly stipend. Approximately 4-8 hours/week
Please send your resume and a quick note to info@drinkdona.com
Back to top.
Posted: September 24th 2019
Equator Coffees
Equator Coffees
Account Manager & Coffee Educator
San Francisco Bay Area
Founded in 1995 by Brooke McDonnell and Helen Russell, Equator Coffees is an award-winning coffee roaster, retail operator and coffee farm owner headquartered in Marin County, CA. As a certified B Corp, Equator leads with a strong commitment to a sustainable, transparent approach that spans over two decades. Today, Equator operates seven retail cafes in the San Francisco Bay Area and has an expanding national wholesale business.
The Wholesale Account Manager & Coffee Educator manages and coordinates personal relationships with our existing partners while building strong training, business development and support tools for their coffee programs. This position also requires aligning our partners coffee program with Equator’s brand vision as well as our quality standards. Equator’s customer base is diverse including, but not limited to Michelin star restaurants, specialty cafes, hotels, bakeries, specialty grocery, food service operators and colleges. The cornerstone of this position is a love of coffee and hospitality.
Essential Responsibilities
• Onboards new business and manages existing accounts, providing broad customer support.
• Provides barista/coffee education and training, ensuring quality objectives are met on espresso drink execution, as well as proper brewed coffee extraction/recipes.
• Dialing in/Programming coffee equipment to Equator standards.
• Builds comprehensive business plans for accounts, directing the long-term strategy for growth and ongoing health of their coffee programs
• Provides promotional support, diagnostic and light repair for equipment, and quality assurance, while acting as a liaison between Equator and the brewing partner.
• Maintains daily accurate information on our CRM system, taking notes, photos, updating loan information, as well as documenting customer interactions.
• Provides support and works with roasting plant personnel, such as customer service and our roasting/production team, to ensure efficient fulfillment of orders.
• Ensures on-going internal communication about account activity.
• Occasionally delivers small amounts of coffee to customers for emergency purposes
• Customizes training materials to accounts specific needs/recipes.
• Manages and initiates inside sales, such as tea, water filtration, small wares, etc.
• Other responsibilities and special projects as assigned by the Director of Wholesale.
Job Requirements
• Three years’ experience as a specialty coffee barista.
• One year Barista training experience highly recommended.
• Superb customer service skills.
• Excellent written and oral communication skills.
• Strong initiative, motivation and self-management skills.
• Coffee equipment knowledge preferred.
• Strong Microsoft Office proficiency.
• Willingness to travel locally
• Valid California Driver License and clean driving record is necessary.
• Must have your own reliable vehicle.
• Absolutely must be inspired by coffee and coffee preparation.
Travel
• 80% travel throughout territory – Greater Bay Area
• Must be able to access to San Francisco
• Occasional overnight travel outside of territory
Our Offer
We are committed to our employees. We pay 100% of the premium for comprehensive health insurance coverage for employees and offer an employer-contribution 401K retirement plan. Equator also pays above-average wages, promotes education, and offers career advancement. We hope to meet you soon.
Compensation will be commensurate with experience.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Classification – Exempt
Reporting Relationships
• Reports to Director of Wholesale
• No direct reports
To apply please email cover letter and résumé to wscareers@equatorcoffees.com
Back to top.
Posted: September 24th 2019
Equator Coffees
Equator Coffees & Teas
Service Technician
San Anselmo, California
About Equator
Founded in 1995 by Brooke McDonnell and Helen Russell, Equator Coffees is an award-winning coffee roaster, retail operator and coffee farm owner headquartered in Marin County, CA. As a certified B Corp, Equator leads with a strong commitment to a sustainable, transparent approach that spans over two decades. Today, Equator operates seven retail cafes in the San Francisco Bay Area and has an expanding national wholesale business.
The Role
The Service Technician provides equipment repair and maintenance support to Equator’s wholesale customers on location, as well as refurbishment and repair to equipment in house. The Service Technician maintains contact and relationships between Equator and coffee equipment manufacturers. The Service Technician must provide excellent customer service to our wholesale partners, while working closely with the sales team to provide training on proper preventative maintenance and cleaning.
Essential Responsibilities
• Communicate with wholesale partners to troubleshoot equipment problems, both over the phone and in person. • Schedule repairs and maintenance directly with managers.
• Communication with our equipment vendors about maintenance, repairs, spare parts and be aware of new technology and improvements. We work mostly with, La Marzocco, Fetco, BUNN, Curtis, Mazzer, Mahlkönig, Schaerer and UNIC.
• Install coffee equipment at new accounts.
• Bench test equipment in house, if necessary.
• Keep tech area clean and organized, inventory parts and spare equipment.
• Maintain service log and update CRM, including customer information, and detailed notes on all repairs and preventative maintenance and water filtration.
• Work with wholesale coordinator to insure accurate billing.
• Create and maintain systems for logging customer information, repairs and preventative maintenance including water filtration.
Job Requirements
• Excellent customer service skills with ability to build rapport with customers and anticipate their needs.
• Excellent communication skills, phone, email and texting with the team, as well as our wholesale partners will be essential to the job.
• Mechanical and maintenance background, i.e. automotive, HVAC, heavy machinery.
• Coffee equipment repair and installation experience preferred.
• Working knowledge of plumbing and electrical systems.
• Computer proficient.
• Analytical and problem-solving skills.
• Strong organizational skills.
• Self-motivated with strong organizational and time management skills.
• Valid California Driver’s License and must clear driving record background check.
• Previous experience within specialty coffee or a strong desire and interest to learn the basics of specialty coffee and proper coffee extraction and brewing techniques.
• Self-starting and entrepreneurial.
Qualifications
• Mechanical background
• Interest in the world of specialty coffee
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and move items over 50 pounds.
Position Type/Expected Hours
This is a full-time position and hours of work and days are generally Monday through Friday between the hours of 8:00am to 6:00pm. Occasional evening and weekend work may be required as job duties demand.
Travel
Ability to drive a vehicle. Approximately 80% travel in the Bay Area.
Our Offer
We are committed to our employees. We pay 100% of the premium for comprehensive health insurance coverage for employees and offer an employer-contribution 401K retirement plan. Equator also pays above-average wages, promotes education, and offers career advancement. We hope to meet you soon.
Compensation will be commensurate with experience.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
To apply, please email your cover Letter and resume to wscareers@equatorcoffees.com
Back to top.
Posted: September 24th 2019
Equator Coffees
Equator Coffees
Wholesale Coffee Educator
San Francisco Bay Area, California
Founded in 1995 by Brooke McDonnell and Helen Russell, Equator Coffees is an award-winning coffee roaster, retail operator and coffee farm owner headquartered in Marin County, CA. As a certified B Corp, Equator leads with a strong commitment to a sustainable, transparent approach that spans over two decades. Today, Equator operates seven retail cafes in the San Francisco Bay Area and has an expanding national wholesale business.
The Wholesale Coffee Educator builds strong training and support relationships with our partners. This position also requires aligning our partners coffee program with Equator’s vision, as well as quality standards. In addition to simple training events, this role provides basic customer support to our family of wholesale customers. Equator’s customer base is diverse including, but not limited to Michelin star restaurants, specialty cafes, hotels, bakeries, specialty grocery, food service operators, offices and colleges. The cornerstone of this position is a love of coffee and hospitality.
Essential Responsibilities
• Barista/Coffee education and training, ensuring quality objectives are met on espresso drink execution, as well as proper brewed coffee extraction/recipes.
• Dialing in/programming coffee equipment to Equator standards.
• Provides support to growing Equator’s business and in turn the business of our partners by providing coffee education, marketing support, basic equipment support and coffee quality assurance, while acting as a liaison between Equator and the brewing partner.
• Maintaining accurate information in Highrise, taking accurate notes, photos, updating loan information, as well as documenting customer interactions.
• Provides support and works with roasting plant personnel, such as Customer Service and our Roasting/Production team, to aid Account Management team in providing solutions.
• Customizes training materials to accounts specific needs/recipes.
• Other responsibilities and special projects as assigned by the Director of Wholesale.
Job Requirements
• Three years’ experience as a specialty coffee Barista.
• One-year Barista training experience highly recommended.
• Two years of wholesale account management experience.
• Superb customer service skills.
• Excellent written and oral communication skills.
• Strong initiative, motivation and self-management skills.
• Coffee equipment knowledge preferred.
• Strong productivity suite proficiency. Microsoft Office, Google Docs, etc.
• Willingness to travel locally and nationally
• Valid California Driver License and clean driving record is necessary.
• Must have your own reliable vehicle.
• Absolutely must be inspired by coffee and coffee preparation.
• Hours of work are Monday through Friday between 8 a.m. – 6 p.m. with some occasional evenings and weekends required as the business and job demand.
Physical Requirements
This job includes some work in a clerical, administrative office duties. This role routinely uses standard office equipment such as computers, phones, photocopiers and keeping files.
This role also requires standing and presenting to small groups, preparing coffee behind bar at cafes and driving up to several hours at a time between wholesale customers locations in the region.
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. Frequently wash hands. The employee must occasionally lift and/or move up to 30 pounds.
Travel
• 70% travel throughout local territory
• Must be able to access San Francisco
• Occasional overnight travel outside of territory
Our Offer
We are committed to our employees. We pay 100% of the premium for comprehensive health insurance coverage for employees and offer an employer-contribution 401K retirement plan. Equator also pays above-average wages, promotes education, and offers career advancement. We hope to meet you soon.
Compensation will be commensurate with experience.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
Classification – Exempt
Reporting Relationships
Reports to Director of Wholesale
No Direct Reports
Please send your cover letter and resume to wscareers@equatorcoffees.com.
Back to top.
Posted: September 24th 2019
Vesta Coffee Roasters
Vesta Coffee Roasters
Wholesale Account Representative
Las Vegas, Nevada
Based in Las Vegas, Nevada, Vesta Coffee Roasters started out of necessity. A love for specialty coffee, and the drive to share something great with our community. We strive to source beautiful specialty coffees from around the world. Highlighting exceptional producers, while working with trusted exporters, importers, and sometimes, the farmers directly.
Vesta is looking to add to our growing wholesale team. Seeking highly motivated, focused, self-starting candidates with some sales and/or specialty coffee account management experience.
Our core business is wholesale supply of specialty coffee for cafes, restaurants, bars, hotels and hospitality businesses in Nevada and across the world.
Account Rep. Responsibilities
• Create new wholesale accounts & new sales relevant to our brand, values, and vision.
• Account Management – support customers above and beyond, answer questions, inspect and give equipment recommendations, monitor stock, give product advice and recommendations. Help our customers grow their business.
• Ensure brewing systems and other beverage equipment are functioning properly and provide consistent, high-quality products
• Accurately quote & execute equipment sales and installation with our equipment vendors and techs.
• Attend trade events, host cuppings, drop-ins. May include after hours and weekends.
• Refine sales strategy and work with management team to maintain and grow sales KPIs.
This is a commission+ employment opportunity with great upside for residual and passive income for motivated individuals.
**Representatives must be located in the Las Vegas area (or willing to relocate).
Please send your resume to info@vestacoffee.com for consideration. Thank you!
Back to top.
Posted: September 24th 2018
Joe Coffee Company
Joe Coffee Company
Controller
New York, New York
Company Overview
It All Started in the Village – Joe Coffee Company was founded in 2003 by Jonathan
Rubinstein as a singular specialty cafe in Manhattan’s West Village with the simple vision of
brewing high quality, unique coffees and creating a welcoming space for our community. We
have since expanded to 21 cafes in New York and Philadelphia, and a roasting operation in
Red Hook, Brooklyn, yet our mission remains unchanged: to serve excellent coffee with warm
hospitality in every one of our communities.
At Joe, we believe the secret to a great coffee experience relies just as much on the coffee as
it does the barista, which is why we foster and promote the continued education and success
of our baristas through industry-leading professional training. As an early pioneer of artisan
coffee to New York more than 16 years ago, we are proud to continue to innovate, grow, and
lead as the specialty coffee movement expands. At Joe Coffee Company, we are equally
passionate about coffee and those who work hard to deliver a great cup of Joe to our
customers.
Job Summary
The Controller at Joe Coffee plays a critical role in the management of the business. This
position is hands-on, directly overseeing the day-to-day responsibilities of all accounting
activities and functions of the company. However, it’s also strategic, as the Controller will offer
insights into and analysis of the financial performance of the company to the CEO and other
leaders. This position is based in New York City and reports directly to the CEO.
Responsibilities and Duties
• Oversee all financial and cost accounting activities, reports and analysis.
• Manage the day-to-day relationship with Joe’s third party accounting firm and direct/
redirect their support of Joe’s financial and administrative obligations.
• Prepare and analyze monthly statements: P&L, balance sheet, cash flows, and required
schedules.
• Manage daily accounting functions: A/R, A/P, cash receipts, collections, sales tax
reporting and banking relationships.
• Work with a public accounting firm to complete a successful annual financial audit.
• Perform monthly and quarterly variance analyses in the areas of revenue, costs,
purchasing and budget.
• Provide monthly analysis of financial performance for each revenue sector including
retail, wholesale and catering.
• Manage the month-end close process.
• Communicate financial results to Joe’s leadership team and its Board of Directors.
• Liaise with Joe’s investor partners on financing and strategic direction.
• Ensure effective internal controls are in place to monitor financial performance.
• Ensure compliance with GAAP and all federal, state, and local regulatory laws for
financial and tax reporting.
• Work with external tax accountants to ensure proper filing of tax returns, required
regulatory filings and audits.
• Oversee purchasing, inventory control and fixed assets.
• Coach and train the operations leadership team on unit level metrics
• Generate reports that support Joe’s quarterly business review process.
• Analyze and report on Joe’s short and long-term financial objectives.
Qualifications and Skills
• BS or BA degree in Accounting or Finance
• 5-7 years of experience as a successful financial professional with the majority of that
time in the food and beverage, hospitality or retail sectors.
• Must possess excellent interpersonal and communication skills for regular contact with
all internal staff, Board of Directors, external partners including, vendors, accounting
staff, auditors and Joe leaders.
• Ability to plan, organize, direct and lead effectively.
• Ability to think critically and offer innovative recommendations on the company’s
strategic plans.
• Willingness and flexibility to act both tactically and strategically.
• Ability to collaborate and build partnerships in and out of the company.
• A willingness to coach non-financial managers and operators on basic financial
principles.
Please send cover letter and resume to Marjorie Ramos at mramos@joecoffeecompany.com
Back to top.
Posted: September 24th 2019
Counter Culture Coffee
Counter Culture Coffee
Regional Technical Services
Seattle, Washington
Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts.
Counter Culture Coffee is
• Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
• Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
• Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.
• Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee.
As a member of the Customer Support department, the key function of this role is to act as a Counter Culture regional support representative, providing technical services, customer support, and course instruction. Coffee Technicians are primarily responsible for installation and upkeep of customers’ coffee equipment. Although a familiarity or comfort with tools and equipment is a required skill set, advanced coffee skills and industry knowledge are also key in this role. Coffee Techs are also expected to assist in the implementation of our Counter Intelligence program regionally by acting as lab instructors or assistants based on the specific region’s needs and capacity.
A Counter Culture Coffee Technician is a resourceful, pragmatic, and thorough service person, as well as a knowledgeable and crafted barista.
Job Duties
• Work with regional team to develop regional agenda
• Manage maintenance of all customer and company equipment
• Contribute to regional success by understanding and influencing leading indicators and metrics
• Contribute to regional growth by scaling support with our growth
• Lead Training Center events like labs, classes, tastings, workshops, and socials
Requirements
• Proficiency with tools, machinery, electricity, and plumbing
• Strong barista skill set (2+ years preferred)
• Efficient time management, flexible schedule, off-hours availability
• Regular out-of-town travel throughout the year
• Reliable, accountable, and professional demeanor
• Strong desire to share knowledge and ability to teach others
• Must have a valid and current driver’s license issued within the United States and be able to drive a company vehicle
Physical Activities of Job
• Stooping, kneeling, crouching, reaching.
• Standing for sustained periods of time, walking for long distances or from one work site to another.
• Pushing, pulling, lifting, fingering, grasping, feeling (attributes of objects).
• Repetitive Motion
• Consists of medium level physical requirements: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Visual acuity: must have close visual acuity to perform activities, operate machines/heavy equipment /operate motor vehicles, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.
• Hazards: worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving parts, moving vehicles, electrical current, and/or exposure to high heat or exposure to chemicals.
• Frequently in close quarters and other areas that could cause claustrophobia.
• Requires ability to function in narrow aisles or passageways.
• Proficient at driving, maneuvering, and parking Company vehicles.
• Physically able to sit for long time periods, driving to/from customer/client locations – often in heavy traffic.
90-Day Goals
• Qualify to perform general machine maintenance without supervision
• Qualify to lead core Counter Culture labs
• Certify as a Counter Culture barista and coffee steward
Benefits – Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays. After six months employment, eligibility for regional profit sharing plan (for regional team members only).
Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Finalist candidates for employment will be required to demonstrate USA employment eligibility – per federal and state law, Counter Culture Coffee participates in the federal E-Verify program.
Please apply here.
Back to top.
Posted: September 24th 2019
Counter Culture Coffee
Counter Culture Coffee
Customer Experience Wholesale Lead
Durham, North Carolina
Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts.
Counter Culture Coffee is
• Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
• Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
• Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.
• Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee.
The Wholesale Solutions Lead provides comprehensive support to any wholesale account and to any member of our wholesale support team. This team member is responsible for fielding any incoming wholesale inquiry, via email or phone, and take actions to resolve any issues. This job requires strong time management skills and customer service skills as well as a familiarity with the specialty coffee industry and some technical skills. The Wholesale Solutions Lead is resourceful, thoughtful, patient, and polite – always thinking about the customer experience.
Job Duties
• Respond to any calls, emails, or faxes from customers with appropriate actions, ensuring resolution to any standing issues.
• Process and help ensure the fulfillment of late orders or order changes.
• Be a super user of our CRM and Inventory Control programs, helping the wholesale team mine data from these programs.
• Develop reporting to track efficiency and issues with the wholesale team.
90-Day Goals
• Complete 3 Counter Intelligence Labs
• Lead a Tasting at Ten
• Be able to manage job duties without supervision
Requirements
• Maintaining a positive, empathetic and professional attitude towards customers at all times
• Must be positive, inspiring, thoughtful, thorough and questions the status quo.
• A high aptitude for communication and a strong desire to effectively communicate the mission. and values of Counter Culture in an honest, approachable, and concise way.
• Congenial, professional, helpful, and thoughtful in any situation.
• A willingness to be challenged and an eagerness for professional education and growth.
• Knowledge of and/or a willingness to learn about the equipment and processes required to produce the highest quality coffee.
• Fluency in various brew methods, including but not limited to pour over and espresso—with a thorough knowledge of brewing best practice.
• Able to work well with internal teams to establish and achieve retail customer satisfaction and retention goals.
• Comfortable using various forms of technology and programs for customer interactions and issue resolution.
• Loves coffee and loves talking about all aspects of it.
The physical activity of this position
Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detail or important spoken instructions to other works accurately, loudly, or quickly.
Hearing – Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
The physical requirements of this position
Sedentary work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involved sitting most of the time.
The visual acuity requirements including color, depth perception, and field vision
The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer or terminal; extensive reading
The conditions the employee will be subject to in this position: subject to atmospheric conditions – the odor of roasting coffee, some variance in temperature in work location.
Benefits
Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays.
Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Finalist candidates for employment will be required to pass a reference check process, successfully complete a post-offer/pre-employment criminal background check, and demonstrate USA employment eligibility (per federal and state law, Counter Culture Coffee participates in the federal E-Verify program).
Please apply here.
Back to top.
Posted: September 24th 2019
Ferris Coffee
Ferris Coffee
Head Coffee Roaster
Grand Rapids, Michigan
The Coffee team at Ferris seeks to source, roast, and package Specialty Coffee that is highly traceable while sharing that exceptional quality with as many people as possible. Ferris has over a century of coffee roasting experience, and consistently adapts to better serve a changing customer amidst and ever-changing global landscape.
The Head Coffee Roaster is an essential part of the Coffee team and performs a variety of duties relating to the roasting, packaging, and quality assurance of Ferris’ coffee products. This individual directly influences the integrity of coffee from green to roasted, and ensures that all roasts are profiled to optimize taste, quality, and freshness. The ideal candidate has prior experience roasting Specialty Coffees for a variety of customers and has developed sensory perception and analytical skills.
Ferris seeks a dynamic individual who wants to lead and is willing to serve. This position has the opportunity to influence the organization’s culture and operations, as well as the responsibility to work with individuals of diverse backgrounds and perspectives to achieve common goals and shared success. The ideal candidate will develop relationships with team members through exceptional care, positive communication, and a genuine interest in our team, the products we produce, and the customers we serve.
Key Duties and Responsibilities
• Works with Director of Coffee to profile and perform QA on all roasts.
• Roasts all coffee as needed to stock and to customer orders.
• Performs preventative maintenance on all equipment used in the roasting process.
• Educates staff or general public on occasion about various areas of expertise.
• Assists with packing or other duties on occasion.
• Ensures all paperwork (MOs, Production Logs…) is filled out correctly and turned in in a timely manner.
• Knowledgeable about operating all coffee roasters in the coffee production area.
• Maintains consistent quality for roast profiles and freshness standards as determined by Director of Coffee.
• Maintains a clean and safe work area according to food safety and OSHA standards.
• Other duties and responsibilities as assigned.
Key Qualifications
• High school diploma or GED
• 5 years experience in the Specialty Coffee industry.
• 2+ years coffee roasting experience preferred.
• Extensive coffee QA/QC experience, including working knowledge of SCA cupping standards.
• A demonstrated passion for continued education in the coffee industry
• Excellent time management skills
• Ability to work on a team and self-direct as needed.
• Hi-Lo certification preferred
• Working competency of Microsoft Office or similar computer programs.
• A cultural competency (mindset) that values diversity, equity, and inclusion.
Compensation & Benefits
Full-time (exempt); $45,000 – $55,000
Ferris believes the health and well-being of our employees and their loved ones is critical to their success in the workplace. As a result, Ferris offers a generous benefits program which currently includes:
• Health and medical plan with company contribution to the premium
• Company-funded short-term counseling for employees and their households.
• Dental and vision plan
• 401k with 50% company match up to the first 15% of income
• $2,000 company-funded HSA paid quarterly for qualifying employees
• Long-term and short-term disability
• Paid Time Off
• Discretionary bonus program
• Discounted gym membership to all Greater Grand Rapids Area YMCA’s
and a great company culture that values a healthy integration of personal and professional life.
EEO Statement
Ferris Coffee & Nut Co. is an Equal Opportunity Employer. We believe in providing employees with a work environment free of discrimination and harassment, and we are committed to equal employment opportunities for all. At Ferris Coffee & Nut Co., our objective is always to provide quality products, services and experiences. We fully recognize that building a diverse team continuously drives that objective forward. Employment decisions are made based on business need, job requirements and individual qualifications, without regard to race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, listen or hear. The employee is required to taste and smell to analyze and evaluate. The position requires close visual acuity needed to view and operate a computer terminal. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job involves sitting, walking and lifting less than 50 pounds for long periods of time throughout the day and up to 100 pounds on occasion. The majority of work takes place in a manufacturing environment, with sounds and aromas that are beyond typical.
Please send cover letter and resume to davidvt@ferriscoffee.com
Back to top.
Posted: September 24th 2019
Fortuna Enterprises
Fortuna Enterprises
Head Coffee Roaster
Greensboro, North Carolina
Established in 2000, Fortuna Enterprises has been the leader in providing complete, comprehensive solutions for both new and established coffee shops and restaurants. Located in the Piedmont Triad area of North Carolina, our company is looking for a talented coffee roaster to join our team. Our business is built on a passion for coffee and a dedication to bringing our customers the highest quality products. We provide a comprehensive list of business services: consulting, graphic and interior design, a vast amount of coffee-related and food supply products, barista training, and equipment support.
At the heart of all of these offerings and services, the true foundation of our company exists in our roasting program. Our coffee selection ranges from single origins, micro-lots, and blends to our well-loved signature espresso. Every batch is carefully crafted on site. We are currently preparing to add a passionate roaster to our team to further develop and grow our roasting production.
The right applicant must
• Possess a strong interest in coffee
• Display confidence and dedication to hard work
• Practice good communication skills
• Exhibit strong organizational skills
• Pay close attention to details
• Work well with a team in which all departments interact and support each other
• Uphold standards and exceeding our customers’ expectations of coffee quality
• Be knowledgeable about single-origin coffees and varietals
• Possess creativity for assisting in the creation of new blends
• Seek to advance the art of roasting coffee by refining craftsmanship and growing skill
• Previous coffee roasting experience is preferred
• Familiarity with SQF and GMP is preferred
Duties would include
• Ordering of green coffee, inventory control and forecasting
• Understanding the quality control regiment as set by company standards
• Pulling green coffee and loading roasters
• Roasting coffee to order each day
• Perform as an effective coffee taster
• Manage roasting byproducts (chaff, burlap bags, etc.) to maximize reuse or recycling
• Assist in organizing and cleaning of roasting and green coffee workspaces
• Maintaining all equipment and tools used in daily operations of the roasting department
• Assist in daily maintenance/cleaning: sweeping, mopping, blowing out debris, etc.
Physical components and requirements of this position
• Climbing, ascending or descending ladders, stairs, scaffolding, ramps, etc.
• Stooping
• Reaching
• Standing for sustained periods of time
• Pushing
• Pulling
• Lifting loads between 50lbs frequently and approximately 100lbs occasionally
• Repetitive motions
Compensation and pay are negotiable based on experience level.
To apply, please send your cover letter and resume to griffin@coffeeshopsolutions.com
Back to top.
Posted: September 21st 2019
Brooklyn Roasting Company
Brooklyn Roasting Company
Store managers
Brooklyn, New York
About Brooklyn Roasting Company
Founded in 2009, The Brooklyn Roasting Company buys, roasts and sells superb coffees from the world’s most renowned growing regions. We favor certified coffees (Fair Trade, Rainforest Alliance, organic) and unique auction-lot coffees. All of our beans are roasted every day and expertly packaged in our state-of-the-art production facility in the historic Brooklyn Navy Yard to maximize flavor and freshness. The Brooklyn Roasting company work environment is collaborative, innovative, fun, and fast-paced.
Come join a rewarding, fun and hardworking team that is enthusiastic about coffee and committed to Fair Trade, community support, environmental responsibility and sustainability! We are serious (but not snobby) about coffee and want people who are serious about working with coffee.
Our team at Brooklyn Roasting Company is comprised of employees with diverse business backgrounds. We are looking for team members that are not only coffee professionals but great fits for our team. We have immediate needs for store managers.
Who we’re looking for
An experienced, agile leader who excels in a customer-centric work environment. You are not afraid to roll up your sleeves; you understand the definition of hard work.
An ability to prioritize sometimes competing tasks and operate with an appropriate sense of urgency is essential in a store manager.
You are accountable to your business; creating a highly productive team and environment. You are able to balance priorities and adapt to the business needs. You enjoy being a part of your local community and participating in community events.
You have strong business acumen and can identify and address trends of store performance. You provide consistent coaching, training, and effective communication. You are a collaborative leader and understand that your team is the heartbeat of your business!
Requirements
• 3+ years management experience in a retail or beverage/food environment
• Ability to work 40 plus hours per week with availability on nights and weekends
• Strong interpersonal skills; friendly, upbeat attitude, professional demeanor
• Strong verbal and written communication skills
• Bachelor’s degree preferred; high school diploma or GED required
• Working partnership with director of retail operations
Benefits
• Competitive pay scale, weekly pay frequency
• Free coffee (all you can drink plus one tin per week!)
• Health and medical benefits
• Paid time off
• Commuter benefits
• Learning and development, real opportunities for growth
Responsibilities
• Continue to grow sales and consistently provide ideas for revenue growth
• Control inventory levels, labor, and other expenses
• Oversee all cash management for store and operating procedures
• Maintain a clean, well-merchandised store
• Uphold excellent customer service and coach team to uphold the same
• Resolve customer problems and ensure every customer leaves highly satisfied
Please send your resume via email to Jobs@brooklynroasting.com.
Back to top.
Posted: September 19th 2019
Counter Culture Coffee
Counter Culture Coffee
eCommerce Manager
Durham, North Carolina
Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts.
Counter Culture Coffee is
• Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
• Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
• Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.
• Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee.
The Counter Culture eCommerce Manager is primarily responsible for bringing new, sustainable, and appropriate eCommerce business to the company—including but not limited to the company’s primary B2C website, as well as Amazon and other appropriate third-party sites. They will need to work well with employees on other teams at Counter Culture to coordinate and execute measurably successful promotions, sales initiatives, and programs. The eCommerce Manager will have quarterly and annual eCommerce sales growth goals. Flexible work hours are required for this position. Building an effective and communicative relationship with the National Sales Manager is critical.
Job Duties
• In conjunction with the National Sales Manager, develop, implement and manage our B2C and B2B eCommerce sales channels in alignment with Counter Culture’s growth strategy.
• Manage the eCommerce channel inclusive of site experience, product optimization, payment processing partnerships, fulfillment capabilities, paid media and email marketing.
• Coordinate with all internal/external stakeholders to ensure all online marketing B2B and B2C efforts are managed successfully and provide a positive ROI.
• Coordinate with all internal/external stakeholders to ensure all B2C orders are fulfilled accurately and provide a high degree of customer satisfaction.
• Responsible for Amazon strategy and meeting sales targets based on leveraging platform ecosystem.
• Manage key partner initiatives with a focus on flawless execution of subscription and product programs.
• Manage CRM with the goal of improving business relationships with existing resources and tools.
• Develop a merchandise strategy that amplifies the Brand and supports key product launches. Manage merchandise process that properly tracks inventory and plan for unsold items.
• Conduct competitor analysis, regional analyses, and product/pricing optimization research to inform the National • Sales Manager on current trends and make recommendations.
• Continuously monitor competitor activity and review effectiveness of Counter Culture initiatives to ensure the value proposition of the eCommerce channel.
• Research, evaluate, identify, and lead the development of new B2C products, site/product features, and promotional programs to grow market share and increase eCommerce revenue. Ensure smooth implementation and commercialization of all new online features and products.
• Develop and maintain weekly, monthly, quarterly, and annual reporting on eCommerce. Share knowledge and insight gained for regional market analysis with internal/external stakeholders.
• Analyze website statistics to evaluate the success of sales strategies and improve customer experience.
Requirements
• 3+ years digital marketing experience in E-commerce with a proven track record in driving customer acquisition and revenue growth (owned + Amazon)
• Available for full-time employment without the possibility of conflicts created by other jobs or businesses
• A passion for the specialty coffee business and a high level of coffee expertise
• An advanced understanding of and interest in retail eCommerce sales strategies and a general understanding of digital marketing strategies and tactics—including fundamental principles of SEO, Google Analytics, and email marketing
• The ability to manage one’s own time and schedule effectively
• Available to work a flexible schedule to include periodic weekend and off-hours work
• A high aptitude for communication, organization, and task prioritization
• A willingness to be challenged and an eagerness for professional education and growth
• The ability to work efficiently and accomplish tasks effectively
• The willingness to represent Counter Culture to new and existing relationships with the information and materials made available
90-Day Goals
• Development and delivery of a comprehensive strategy for increasing Retail sales and Wholesale web performance, which aligns with the comprehensive Counter Culture Coffee growth strategy
• Satisfactory completion of onsite Counter Culture Coffee orientation
• Effective demonstration of the ability to work without supervision and with other team members
• Effective demonstration of the ability to complete required tasks in a timely and efficient manner
• Effective demonstration of the ability to communicate with the Sales Manager and follow directions
• Completion of at least three Counter Intelligence labs
Benefits
Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays.
Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice. Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Finalist candidates for employment will be required to pass a reference check process, successfully complete a post-offer/pre-employment criminal background check, and demonstrate USA employment eligibility (per federal and state law, Counter Culture Coffee participates in the federal E-Verify program).
Please apply here.
Back to top.
Posted: September 19th 2019
Onyx Coffee Lab
Onyx Coffee Lab
Coffee Equipment Technician
Rogers, Arkansas
Onyx Coffee Lab is looking for someone who is experienced in Coffee Tech work to join our team in NorthWest Arkansas. We are looking for someone self driven, responsible, great at problem solving, kind, teamwork and service oriented, and someone who wants to plug into a career with us.Please see more about out company at onyxcoffeelab.com
This role would service all three of Onyx locations in NorthWest Arkansas and also the wholesale customers that we work with. Ideal candidates have at least 1 year of technical experience. Salary information available upon request. Relocation is required.
Please email resumes and questions to andrea@onyxcoffeelab.com
Back to top.
Posted: September 19th 2019
Provender
Provender
Barista
Potrero Hill, San Francisco, California
Provender is a small neighborhood café / bakery all about friendly vibes, high quality coffee, in-house pastries, and a short list of popular breakfast / lunch toasts.
We value attention to detail, positive attitude, and great communication skills. Our ideal barista is passionate about coffee, and thrives on hosting our awesome customers.
Espresso and kitchen experience are preferred but not required; all of our baristas receive food and beverage training on-site, and additional coffee trainings with our partners at Linea S.F.. If you’re a beginning barista, you will focus first on the nuances of dialing-in, pulling perfect shots and get on your way to advanced milk handling and art.
• Consistently maintaining an inviting atmosphere in our tiny shop. Our customers value a friendly, down-to-earth interaction.
• Working efficiently while communicating well with your teammates.
• Preparing our cold brew, drip coffee, and delicate loose teas.
• Operating Square POS, Uber Eats, Postdates and Caviar platforms.
• Becoming well-acquainted with our beans from Linea S.F., how they behave, and representing them accurately to our customers.
• Assisting the cook with light food-prep and, after thorough training, occasionally operating the food-prep station solo.
• Supporting the rest of the team in keeping the cafe running smoothly; This includes keeping your station tidy, clearing and washing dishes, sweeping, mopping, consolidating food items, unpacking and stocking deliveries, and other tasks as necessary.
Shift Availability
Part-time
2-5 days per week.
Morning shifts (6:45am – 11:30/12:30)
Afternoon-shifts (11:30am/12:30pm – 4:00pm/6:00pm)
Starting Pay
$15.59/hr. Tips are an additional $4/hr (based on weekly avg.).
More About Us
Provender remains locally owned by original founders who are committed to maintaining a fresh, exciting, rewarding environment for our amazing team.
Our coffee/pastry/toast-bar program is now a well-established staple for our neighbors and continues to grow as a destination for our growing weekend crowd.
In addition to the daytime program, Provender also hosts evening pop-ups, often in conjunction with our neighbor and partner, Ruby Wine. These lively events offer local food-creatives a space to develop their concepts. Our partners and staff have used this low-risk / high-fun venue to test new ideas and to launch successful businesses.
If you’re passionate about coffee and food and can thrive on creating exceptional experiences for our visitors, then we’d love to meet you! Please email your resume to alex@provendersf.com
Back to top.
Posted: September 16th 2019
