Quality Control At Starbucks: A Team Of 7 Decides On 400 Million Pounds Of Coffee Year

via Co.Design

Co.Design, Fast Company magazine's online business & design outfit, just posted an article about their visit to the Starbucks cupping lab entitled  How 7 People Test 400 Million Pounds Of Starbucks Coffee A Year. The article is focused on how the cupping approach to evaluation--"keep your mouth shut, and simply move a glass just two inches left … [Read more...]

Fast Company Goes Inside Starbucks’ Leadership Lab

slide-8-Inside-Starbuckss-400000-Square-Foot-Employee-Indoctrination-Center

Fast Company's Sarah Kessler was recently on hand to check out the brand new Starbucks Leadership Lab, housed in a convention center in Houston. She joined 9,600 Starbucks store managers as they were lead through twenty exhibits feature 5,000 live coffee shrubs, a drying patio for hands on raking, an enormous empathy exhibit with a floor of used … [Read more...]